Order Lookup | venntov

Name: Order Lookup | venntov
Brand: venntov
Rating: 4.1 (138 reviews)

$10/month. Free trial available.

Rating (4.1)

Reviews

138

Developer

venntov

Easy-to-use Order Lookup admin tools for desktop

Order Lookup supports over 20 languages and all text is customi

Simple and intuitive interface for your customers

Clear indication of where an order is in the fulfillment chain

Real-time order tracking for your customer's when using Order Lo

Order Lookup gives your customers a visual invoice along with tr

Simple and intuitive interface for your customers with Order Loo

Helps customer's know where an order is in the fulfillment chain

Real-time order tracking for your customer's when you use Order

Order Lookup provides your customers a visual invoice along with

Highlights

Built for your business

Use directly in Shopify admin

About this app

Launched

October 11, 2012

Languages

English

Save valuable customer service time with automated order tracking.

Order Lookup helps to reduce support requests by giving customers real-time order tracking information Order Lookup adds an easy-to-use customer facing portal to your Shopify storefront. This allows customers to enter their email address and order number, empowering them to access their order information, in real time. Additionally, it includes any notes or tracking information you, the store owner, may have added.

Order lookup for customers
Order tracking across over 100 shipping carriers
Customizable order lookup page

Pricing

Essential

$10 / month

100 lookups included in monthly fee. $0.05 per addt'l lookup

7-day free trial

Essential

$10 / month

100 lookups included in monthly fee. $0.05 per addt'l lookup

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

138 reviews

Overall rating

4.1

Counts per rating level

75% of ratings are 5 stars
103
4% of ratings are 4 stars
6
3% of ratings are 3 stars
4
0% of ratings are 2 stars
18% of ratings are 1 stars
25

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its efficiency in reducing customer support interactions by up to 40%. They appreciate its user-friendly interface, quick setup, and reliable order status feature. The responsive support from the developers is also praised. Many find it worth its cost and suitable for businesses of all sizes, with some integrating it into their order confirmation emails for added convenience.

March 30, 2014

This app is very well worth what it costs, it will save you lots of time and effort by allowing your customers to handle order information themselves.

Customer service on the app is second to none and highly responsive. I wish other software developers were as good and fast as these folks.

Bottom line: It works like it should, it is priced right and saves you from using your time. What more could one ask for? Simply put, get it.

Dave's Hobby Shop

United States

Over 4 years using the app

November 24, 2013

Really easy to install. Just works. Great app.

Crosses

United States

About 3 years using the app

October 22, 2013

Love it! Customers want instant feedback and this app provides that. Order Lookup App saves us time and money while making our customers happy. With holiday orders already coming in, this app really helps.

London Jaxon

United States

Over 2 years using the app

All reviews