Outfy ‑ Automate Social Media , 1,294 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this social media automation tool for its user-friendly interface, customizable templates, and detailed analytics. Its responsive customer support and reasonable pricing, with both free and paid options, are also praised. Merchants report increased brand awareness and sales due to consistent and reliable posting. It's seen as an essential tool for social media management.
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Not impressed. Wanted to give this a try so I could worry less about making posts and focus more on other parts of my business...but it just got me worrying more about my posts. If you care about the quality of your posts at all I do not recommend Outfy. I signed up on Tuesday and by Wednesday before I set up anything- I had already unknowingly made about 6 posts, some on Facebook, Instagram, and Pinterest with a few more scheduled, (not by me) in just a few hours! It would have been nice to receive some kind of email or notification before posts got sent out for a final review. The posts were thankfully acceptable, but didn't always frame the picture very well and often used generic and kind of lame descriptions, like "Check out these 'awesome' _____." Outfy needs to let me set up the schedule and what kinds of posts I want put out before it just starts throwing crap against the wall without asking.
If Outfy wanted to improve, they should also allow more control for what media the smart poster selects from and they desperately need to update some of their templates. You can upload media, but from what I've seen it doesn't pull from those pictures to create posts, you have to create those manually. My store only has 3 products and by day two of automated posts it had already started repeating pictures. The collage templates were actually alright, but the Gifs looked atrocious and don't get me started on the videos- pathetic (choppy, outdated graphics and text, slideshow quality, way too long.)
Just remember this red flag. If a business pushes you to subscribe before you've had a chance to try the free trial, it knows you'll unsubscribe and just wants to make a quick buck. Avoid Outfy until they get their act together or just try elsewhere. I'm personally thinking of a more hands on approach and using Canva for inspiration. If you want something done right sometimes you have to do it yourself.
Thank you for taking the time to provide your feedback. We sincerely apologize for any negative experience you had with our service. We would like to address your concerns and offer some clarification.
Automated posts: We apologize for any confusion during the setup process that resulted in posts being published automatically. Please note that Outfy does not post anything on its own. We provide a default SmartQ setup while setting up a new account for the convenience of our users, but we always seek their consent before activating the default SmartQ.
Text with the Post: Our platform provides a wide range of customizable templates, allowing you to add your own text, descriptions, and hashtags to make each post unique and less generic. Furthermore, you have the flexibility to create and incorporate your own templates alongside the system-generated ones. Additionally, we offer the option to associate templates with specific categories for more targeted messaging.
Post quality: We take the quality of our templates seriously and continually strive to improve them to enhance the user experience. While template quality is subjective, we receive positive feedback from the majority of our users who appreciate our templates. However, we genuinely value your feedback on this matter and encourage you to share any suggestions you may have for further improvement.
Media selection: While our users can upload and use their own media for manual posts, our current SmartQ feature does not automatically select uploaded media. However, we are actively working on enhancing this feature for future improvements.
Subscription: We offer a 7-day trial period for all new users to evaluate our service before subscribing. Additionally, we provide a free forever plan that allows users to post to social media accounts and access limited features.
We sincerely hope that we have addressed your concerns and look forward to having you back on Outfy.
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Love this app! Nice layout and easy to use.
Amazing app! extremely useful for stores with alot of products and the planner feature is amazing as well.
Great app, really increased the traffic by autopilot.
Hope there is option to connect more than one account for the same social media like 3 account for pinterest
This has been a great tool for my business and would recommend it to others
Such a great APP. LOVE it!!!. Allows me to post all my products at one time to all the marketplaces i sell on.
The customer service at Outfy responds within 24 hours and are there to help you solve any issues.
Thanks for the support!!!
So far SO good ! I like this app , it makes posting to social media platforms a breeze, I also like that there is no monthly commitment you can pay as you go
Wauwww...this app is absolutely amazing, when it comes to marketing your shop through social media. It does EVERYTHING for you after a very simple setup, and I simply couldn't live without it now. Support is very quick, efficient and helpful also. I can't recommend this app enough - thank you, thank you, thank you and thank you again!
carmazoe.com
This app has helped us become the number one store in our niche outperforming all of our competition. We highly recommend it!