Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive shipping prices, variety of courier options, and time-saving automation features like automatic order importation and label printing. The customer service, particularly the dedicated account managers, is praised for their responsiveness. Despite some suggestions for improvement in its Shopify integration, the app is recognized for significantly reducing shipping costs.

May 4, 2021

ero utilizzatore da privato dei servizi offerti da Packlink, ora anche per il mio sito utilizzo packlink Pro.
l'utilizzo della App è sufficentemente intuitivo, molto buona l'assistenza che il nostro account "CIRO" offre ai suoi assistiti, il servizio Chat è normalmente di buon livello, purtroppo non sempre attivo.
forse da ampliare il numero delle possibilità offerte in termini di corrieri

Italian Cresties Shop
Italy
7 months using the app
April 27, 2022

Por ahora me encuentro muy bien :) He tenido buenas respuestas de mi gestora Brunella y rapidas, asi que muy contenta

potterymichay
Italy
6 months using the app
February 16, 2022

Très bonne application, SAV réactif
Dommage que la page pour mondial relay soit en anglais, une modification serait vraiment nécessaire

Infiny Bulles
France
5 months using the app
June 10, 2021

Great App, above all, very good, proactive and reactive service!
A pity that some destinations are not covered (switserland, USA, etc.) from our country (Belgium) but hopefully it will be the case soon? We recommend it of course!

Milk Away
Belgium
4 months using the app
August 5, 2021

Questa App e' molto utile in quanto integra le spedizioni direttamente risparmiando molto tempo. Tuttavia quando si mandano diverse spedizioni contemporaneamente, spesso si congela ovvero non manda il segnale di fullfilment su shopify, pertanto occorre sempre fare un double check. Il customer service fino ad ora l'ho trovato molto disponibile e facilmente contattabile.

POi BO..
Italy
4 months using the app
June 25, 2021

Je vais essayer d'utiliser Pack link pro, la commerciale a été très sympathique. Nous espérons continuer à travailler avec eux

cerise-paris
France
3 months using the app
November 2, 2022

App molto buona e semplice da utilizzare. Buonissimo anche l'onboarding con Brunella che mi ha aiutato a capirla all'istate. Bravi!

KER
Italy
3 months using the app
June 14, 2022

Doy 4 estrellas porque tuvimos un problema al volcarlo con shopify, pues los envíos no cargaba, no se generaba las etiquetas y no cargaba la pagina en uno de los días mas clave para los envíos. Hemos avisado y al día siguiente una chica simpática y comprometida llamada Julia me ha atendido y por el momento solucionado el problema. Por lo demás si sigue funcionando como hasta ahora es genial.

ARGANOUR
Spain
3 months using the app
June 17, 2021

Platform is good, app doesn't link with our store so we have to switch to their website to complete shipping. Support from Renata has been quick and super helpful in dealing with often problematic shipping and service from DPD.

BellyLove.eu
Germany
3 months using the app
January 22, 2021

Necesitaba información de cómo funcionaba la plataforma al hacer un cliente una devolución, la información que me dio Jesús fue genial, su talante, disposición y amabilidad también.

mrvinful
Spain
3 months using the app