Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, extensive features, and customization options. It enables the creation of responsive, brand-aligned pages. The customer support is often praised for its quick and efficient responses. Merchants value the app's affordability and its compatibility with multiple other apps. Some merchants suggest adding templates from high-converting stores. Despite a few criticisms, many find it a reliable tool for creating visually appealing, high-converting pages.

May 3, 2023

I like working with PageFly. I have used several different page builders and PageFly is quickly becoming my go to platform when building Shopify pages. There have been a couple issues that I have run into; however, the support staff through the chat feature quickly responded and resolved my issues. The support staff are friendly and professional. Thank you for a great product and great customer service.

Georgia Farmaceutical
United States
Over 1 year using the app
PageFly replied May 3, 2023

Thanks for sharing your review with us and this made our day!

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our services for valued PageFly users like you.

Have a wonderful day, and take care!

Aasim - PageFly Team

October 23, 2023

molto bene, sono disponibili per tutto quanto, mi stanno aiutando molto a creare la mia pagina prodotto

Opplant
Italy
About 1 year using the app
PageFly replied October 24, 2023

Ciao,

Grazie mille per le tue gentili parole e per la tua continua fiducia in PageFly. La vostra fiducia e soddisfazione è ciò che ci spinge avanti.

Ti assicuriamo che continueremo a migliorare i nostri servizi per i preziosi utenti PageFly come te.

Non esitare a farci sapere se hai bisogno di aiuto per qualsiasi cosa in qualsiasi momento. Manca solo un messaggio!

Buona giornata e abbi cura di te!
Lucy | Squadra PageFly

November 21, 2023

love this app

"Volumen Hair Shaping Powder" By VoluMen™
Greece
4 months using the app
PageFly replied November 24, 2023

Your insights mean the world to us! We truly value your feedback and are thrilled by your positive experience.

If there's anything you need in the future, please feel free to get in touch. Thank you again for choosing us—we deeply appreciate it!

Dami - PageFly Team

December 1, 2023

Good customer service and fast response time, really great!

SplootPuppy
China
About 14 hours using the app
PageFly replied December 5, 2023

Thanks for sharing your review with us and this made our day!

Thank you so much for taking the time to leave us this amazing review. We are so grateful for your kind words.

Rest assured that we will keep on improving our services for valued PageFly users like you.

Have a wonderful day, and take care!

Usman - PageFly Team

May 3, 2023

I've used many template builders and Pagefly is by far my favorite. For me, it's about more than just the builder itself, their customer service is incredibly helpful and quick. They walk me through whatever question I have and show me how to do whatever I need help with vs just doing it from their end. Solid 5 stars, the only thing it lacks is more templates IMO but that's normal for all of these landing page builders. Thanks again for a solid App.

lacetrap
United States
About 1 year using the app
PageFly replied May 3, 2023

Thank you very much for taking the time to share your thoughts, and also for your feedback as it means a lot to us!

It also makes me really glad to know that you're enjoying our product.

As discussed, please don't hesitate of getting back in touch if you ever need any further assistance.

All the best!
Lucian - PageFly team

October 18, 2023

They have the best customer service and are always available. Very thorough and detail oriented.

Memorygram
United States
8 months using the app
PageFly replied October 24, 2023

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Please don't hesitate to drop us a message anytime if you need any more help.

Regards,
Aldwin - PageFly Team

September 28, 2023

First of all, I would like to thank Junie for her patience and helpfulness. She not only found solutions to all my problems but also provided recommendations for my website design. As good as the Pagefly program is, their customer service is also excellent, especially Junie ♥.

Chaser
United Kingdom
About 2 months using the app
PageFly replied October 2, 2023

Thank you so much for your lovely words. I'm glad to know that I and the support team have been helpful to you. We always aim to make sure you have a great experience with us.

We really appreciate it that much!

Our support team is online 24/7 and feel free to let us know if you need any assistance. 

Junie | PageFly Team

October 30, 2023

Amazing app and customer service! I'm just testing it atm but very impressed!

Kastel Shoes
Norway
3 months using the app
PageFly replied November 6, 2023

Thank you so much for your kind words, it’s a great motivation for us to improve ourselves!

I’m so glad that our support team is able to make you satisfied to the fullest. It’s all our pleasure to assist you throughout your journey with PageFly.

Rest assured that we will try our best to be a better assistant to you every day!

Have a nice day!

Rosie | PageFly Team

September 28, 2023

the worst experience i've had on a shopify app. images on all of our pagefly pages were removed without permission.

whoever we spoke to (orange and taylor) were very quick in concluding that we were the ones who sabotaged ourselves by deleting a file which resulted in wiping out all images. no investigations were conducted to assess who, when and how the file got deleted. no resolution offered. we're on our own.

the last we saw the pagefly pages up and running was just yesterday. our shopify activity logs did not show anyone deleting any files or accessing the pagefly app. i wish the pagefly team had been less dismissive and more helpful in getting the issue investigated or fixed.

looks like no one from pagefly wants to be accountable for this mess. such a horrible experience.

Good Dog People™
Singapore
Over 1 year using the app
PageFly replied October 5, 2023

Firstly, I would like to take responsibility for the poor experience you had and acknowledge that your 1-star review was completely justified.

I would like to apologize for the issues you encountered while using PageFly. We have tried all ways, but unfortunately, we cannot restore the missing images. But we really want to do as best as we can to make up for your loss and assist you whenever you need to upload images or check your pages.

It is our responsibility to investigate and resolve any problems that arise. To avoid such occurrences in the future, I will be working with the Development team to improve our app and I am actively overseeing the training of our support team to elevate the quality of our support.

I am sorry for everything that made you disappointed and you had to spend a lot of time and effort with them.

We would greatly appreciate the opportunity to assist you again and we are committed to providing you with a better experience. We are eager to make it up to you and we look forward to hearing from you soon.

Best regards,
PageFly | Kate - Customer Success Manager

October 11, 2023

Quick help with big to minor issues! Support is always there to help!

celago.se
Sweden
8 months using the app
PageFly replied October 13, 2023

Your review means the world to us! We're grateful for your feedback and delighted to know you had a positive experience with our services.

If you ever require further assistance, please feel free to get in touch. Thanks once more!

Dami - PageFly Team