Reviews (3,636)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

November 17, 2021

Lexie is super patient and helpful! An update removed my settings which is frustrating but things happen and I trust it will get sorted.

The Silkyy Company
Canada
Over 1 year using the app
May 5, 2022

perfect servicio nada mas que decir los mejores servicios de shopfy me encanto son muy buen soporte

SWAGG-ICE
Switzerland
Over 1 year using the app
Channelwill replied May 6, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

January 26, 2023

I love the app! Excellent support - It reduced the emails I get from customers asking for order tracking status

Kraywoods
Canada
Over 1 year using the app
Channelwill replied January 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 22, 2022

Very helpful and fast customer support, they answer in less than 5 minutes and reply very fast, just what I need!!

FineCompress
United States
Over 1 year using the app
Channelwill replied March 23, 2022

Hi FineCompress!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

October 9, 2023

Customer service is perfect, especially Kath.

سنتر شوب
Saudi Arabia
About 1 year using the app
March 7, 2022

Excellent customer service, prompt response! Thanks Lexie (-----------------------------------------------)

KEAIart
China
Over 1 year using the app
Channelwill replied March 7, 2022

Hello there!

Thank you so much for taking time to share your experience on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

December 9, 2021

Good communication and very nice App for tracking.
I am really enjoying the Email Service and to be able to track all the Orders.

JAYKAY Arts
United States
Over 1 year using the app
October 26, 2022

Great support! And the app is absolutely convenient! I definitely recommend.Before that I tried a bunch of other similar apps.

Cleanita
United States
Over 1 year using the app
Channelwill replied October 27, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 18, 2022

The app is very easy to use and fully functional. More importantly, their offers fast and efficient service, with customer service staff solving many problems for me in greatly patient mind. I really recommend this app and enjoy the service they provide.

Binicare
United States
Over 1 year using the app
Channelwill replied March 18, 2022

Hi Binicare!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

November 13, 2023

I like the app, especially the fact that it changes the statuses in the native shopify tracking which helps with various marketing apps.

HYKLE
Bulgaria
7 months using the app