Reviews (3,638)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

October 2, 2023

Free for the first 20 orders. Great customer service and free plan for beginners. I can also customize the tracking page and they offer multiple ways for the customer to see how far along their order is. Thanks for your services!

Leskool
United Kingdom
9 months using the app
March 20, 2023

Gute App. Kunden lieben diese App, da Sie ganz einfach Ihre Lieferung verfolgen können. Der Support ist auch klasse!

Cloud-Drops
Germany
About 1 year using the app
Channelwill replied March 20, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 9, 2023

For first impressions, everything has been great! Mig was also super helpful with tips and provided (small) extra offers for free! Easy to install, update and maneuver.

Culinary Upgrades
Netherlands
About 1 year using the app
Channelwill replied March 9, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited February 25, 2022

I installed the app 2 days ago. I needed support twice, the service was fast and efficient. 2 days is still a short time, but I'm testing...
As of today Feb 26, 2022, I keep making changes to tailor Parcel Panel Order for the demanding Japanese consumer here in Japan.
Competition is also very strong in the field of online stores for selling furniture. This requires excellent service. Support is helping me in every detail.

DEGUTI
Japan
About 1 year using the app
Channelwill replied February 21, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

November 24, 2023

great

Discount Rus shop .com
United Kingdom
3 months using the app
May 1, 2023

I asked to Elly from support to suggest me all the things that i could to do it to improve my tracking page and we stay together half an hour and she gave me all the details about the app... Specially helped me without send me the link, that sometimes the links could be really long to read, so i am very happy. Thank you so much Elly

Joyería Rodriguez
Spain
About 1 year using the app
Channelwill replied May 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 10, 2023

Quick and professional responses, Solved my issues immediately without any hick-ups! 10/10 Would recommend

Playful Haven
Sweden
About 1 year using the app
Channelwill replied March 12, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 22, 2023

Best app for tracking order, and very good customer service, they helped me quickly when I had a problem

MinouMarket
France
About 1 year using the app
Channelwill replied March 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited April 25, 2022

Super helpful and responsive support. Customer service was patient and understanding and helped me understand what I needed to know. Thanks Parcel Panel!

Praktical Toys
Australia
About 1 year using the app
February 15, 2022

I have great experience with this app. I would highly recommend it. The customer service is excellent.

In Vogue & Classy
Canada
About 1 year using the app
Channelwill replied February 17, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel