Reviews (3,642)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

April 29, 2021

I love the app, does everything I need. Plus their support is very quick and helpful. Great for dropshipping.

Prodigious Hub
Australia
11 months using the app
February 28, 2023

Tengo poco tiempo de dropshipper, estoy aprendiendo mucho, en esta ocasión Mig me apoyó con una duda. Esta app me ha sido útil para dar seguimiento a los pedidos de mis clientes, no sé bien qué otras utilidades tenga, pero para dar seguimiento a los envíos funciona bien, gracias.

myshoppingmexico
Mexico
11 months using the app
Channelwill replied February 28, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 11, 2022

Thanks to Mig. Really smart and know well what I meant. Responded very quickly and really helped me to solve the problem!

Kamillessence
Canada
11 months using the app
Channelwill replied September 13, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 5, 2022

Very quick and helpful customer service! Sleek interface and easy to install. This will make tracking orders so much smoother!

Wonderland Glow
United States
11 months using the app
Channelwill replied August 6, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

August 22, 2023

Great customer service, easy to use and very user friendly.
Customizable receipts and love how it integrates seamlessly with the existing design of the store.

Generayxion
United States
10 months using the app
August 17, 2023

Donna was very helpful and was willing to assist me with all my inquiries! Great customer service and very resourceful application!

Top Supply Shop
Netherlands
10 months using the app
December 1, 2023

I am very satisfied with it. It is easy to set up and customize, seamlessly integrated with my store, making work easier. The customer service replied quickly, and I think I will continue to use it. Thank you very much.

Pet Luxury Life | Smart , Comfortable and Environmentally friendly, Various styles, Odor free
China
2 months using the app
March 6, 2023

Great support from Mig! Easy to use application and looks very high end on your store. The tracking info is in-depth, helps to mitigate customers doubts.

Remote Nomads
United Kingdom
11 months using the app
Channelwill replied March 6, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited February 25, 2022

good app, so far so good, works great with custom tracking page on your website, the thing that I like about the most is that you can remove it's branding on your tracking page, the costumer service is great, they provide super fast support 24/7.

TakeCareTechnologies
Israel
11 months using the app
Channelwill replied February 25, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

April 3, 2021

Guys...I have had so many stores, I lost the count. I have used Parcelpanel for each one of them, and I can tell you that NO other app provides the same TAILORED approach. Dropshipping? They have got you covered with hiding ALL chinese cities (I don't think there is many out there). A customer gets 100 tracking numbers? They have a way for him/her to track them with 1 button. I can't express how greatful I am to find it. All 1 star reviews complain about refunds, etc. when it is all Shopify's processing time and has nothing to do with Parcelpanel. Anyway, its the best app you can possibly download. Period.

Enlusion
Russia
11 months using the app