Reviews (3,643)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

May 15, 2020

Super cool. I like how it presents professionally and has extra features to give an all round show of information. I wouldn't mind something so I could show when an order is partially fulfilled..

Don't Furr-get the Cat!
Australia
About 4 years using the app
July 28, 2023

La réponse a mon problème a été rapide et adaptée. La personne qui m'a répondu était aimable et efficace

Lyna Store
France
2 months using the app
Channelwill replied August 9, 2023

Hi,

Thank you so much for your positive comment and feeback. And we will work hard to achieve better quality service for our customers. Please let us know if there is anything else you need from us or any other information or support that we can provide.

Best regards,
Parcel Panel

March 14, 2022

Perfect app. Also fast and responsive customer support team! Removed the sponsored text instantly and so far the app works great.

Shoewies
Netherlands
Almost 4 years using the app
Channelwill replied March 14, 2022

Hello there!

Thank you so much for taking time to share your experience on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

December 27, 2022

It's a good tracking app, that helped eliminate the customer service requests asking about a package. Plus it has an FREE entry level to get started.

Wicked Vintage Boutique
United States
Almost 4 years using the app
Channelwill replied December 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 21, 2023

Love the way you can customise everything! Reduces customer service inquiries by 5. Thanks to the developer and the support team

Oxy-shop
France
Over 3 years using the app
Channelwill replied June 28, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

December 4, 2022

Parcel Panel Order Tracker gets the job done. The look, feel, easy to use, app. I'm glad I found it. No need for any other tracking system. I found a keeper!

Say It On Tees Now
United States
Over 3 years using the app
Channelwill replied December 4, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited July 6, 2022

This is the best tracking App. It has been functioning wonderfully and the support has been just awesome. The user interface of the App is also awesome and clean. Lexie is Always very helpful.

Indri Zest
United States
Over 3 years using the app
November 7, 2019

i like this app. easy to set up. very good for dropshippers as they can set to omit some words from tracking page like aliexpess,china. so the customer can't know where the package is coming from.

trendyfashpro
Kenya
Over 3 years using the app
September 6, 2021

This app does more or less everything that we need it to do. This apps deserves 5 stars, but here are 2 things that we would love to see improved. 1) Exporting the tracking numbers does not includes the different SKUs. It would be great if that were the case as we have different warehouses and we need to send the reports to different places. 2) We would love to see improved are the webhooks. Right now we receive the exact same notification several times. If these could be filtered by Parcel Panel, that would be great!

Figured'Art
France
Over 3 years using the app
Channelwill replied September 7, 2021

Hello, Anthony
Thanks for your feedback. We really appreciate it!
As for your first request, our develop team have considered it carefullly and we're going to do the configuration and may publish in the next version.
And as for the webhook, our tech team did some special configuration for you and the notification won't be the same.
Thanks for your feedback and support for us again!
Best regards

Edited February 15, 2023

Efficient and user-friendly, Parcel Panel Order Tracking is a must-have for any e-commerce site! #recommended #logistics #tracking

Mitch's Fitgear
Canada
Over 3 years using the app
Channelwill replied February 15, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel