Reviews (3,644)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

April 21, 2022

Great! Customer service always very helpful. The app makes the site look way better. I like the integration

gofor360
Italy
Over 2 years using the app
Channelwill replied April 21, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

April 5, 2022

Great app and great customer service. They even offer a new free special offer increasing the free plan limit.

Scent In The City
United States
Over 2 years using the app
Channelwill replied April 7, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Ellyssa | Parcel Panel

July 17, 2019

App was nice Recommended The design is simple and the interface is user-friendly It updates the status of my parcel fast

Elephone
China
Over 2 years using the app
Channelwill replied July 18, 2019

Thank you so much for your review! Glad we can help.

Edited March 13, 2022

I love Parcel Panel so much that I'm willing to purchase it. But I need to meet my monthly quota first. I hope that would happen soon! Thank you Parcel Panel! It's very helpful to have you in my shop. Also, thanks to Ellyssa for giving me more knowledge about the app.

Mini Meanie
Philippines
Over 2 years using the app
Channelwill replied June 15, 2021

Hi,

ParcelPanel support team here, thanks for your nice review.

Feel free to contact us if you have any questions or concerns, we are always glad to help you.

Regards

March 27, 2023

so great to use it, friendly UI and function for this app to support my store

The tech support team is great too

Creative Fans
Hong Kong SAR
Over 2 years using the app
Channelwill replied March 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 25, 2021

Awesome App, helps so much with customer enquiries about their packages especially during COVID when alot of packages were delayed.

Bags for Bubs AU
New Zealand
Over 2 years using the app
June 24, 2022

ottima assistenza clienti, in poco tempo siamo riusciti a risolvere dei piccoli bug dell'app... thank you Lexie

MomBag
Spain
Over 2 years using the app
Channelwill replied June 25, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

July 19, 2022

The assistance I received from Parcel Panel was prompt and very helpful. I greatly appreciate their time. Thank you.

Funky Monkey
United States
Over 2 years using the app
Channelwill replied July 19, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

April 14, 2022

Útil y sencilla. Asistencia al cliente impecable, lo recomiendo y la volveré a usar para futuros proyectos.

Neon 51
Spain
Over 2 years using the app
Channelwill replied April 14, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

Edited May 17, 2024

A very good app with fast and super friendly customer service. All team members are always very helpful and responsive!

LoisLois
Netherlands
Over 2 years using the app
Channelwill replied February 6, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel