Reviews (3,647)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

September 25, 2023

Great support

zensushomme
Netherlands
About 2 hours using the app
February 13, 2023

Very professional and clear,always very available at any time.
thank you very much again!
I recommend this app very much!

Star Shopping-de
Germany
Over 1 year using the app
Channelwill replied February 14, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 16, 2020

By far the best tracking app in terms of value / price.
I really like the estimated arrival time date (so do my customers).
Great customer support.
I just miss more analytics about my shipping (average delivery time by country, slit per postal services, ...).

Dope-gadget
Belgium
Over 1 year using the app
May 17, 2022

Very useful app ! I recommand at 100%. The app has saved me hours of customer service. Thank you for your help

Les Joyaux d'Auré
Estonia
Over 1 year using the app
Channelwill replied May 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

September 20, 2022

Fonctionne parfaitement. Assistance très réactive. Bonne application, rien à ajouter car cela fait parfaitement le boulot

Nagev
France
Over 1 year using the app
Channelwill replied September 20, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 22, 2023

Une très bonne application, simple à utiliser. Je remercie Donna pour son assistance. Elle est très accueillante, à l'écoute du client et réactive!

LAYSSIE
Guadeloupe
17 minutes using the app
October 21, 2021

Very good service! They helped fast, quick and there TT is awesome! You cannot see that is comes from china just nice and clean

Daggoess.nl
Netherlands
Over 1 year using the app
January 27, 2020

What I first like with this app it's that most parcels can be tracked, which is not the case with most other traclking apps ! Then it's fully translatable, including every single tracking message (you need to do it for every new message). The customer experience is much better than when you expose English messages to French customers... The layout is also cool and makes very professional. I strongly recommend this app !

Accessoire Smartphone
France
Over 1 year using the app
May 8, 2022

Best order tracking app available. Tried many different apps and kept coming back to this one. Customer support is great too, reached out with a single issue which they resolved and then suggested a ton of other improvements. Highly recommend.

Citadel Pendants
United Kingdom
Over 1 year using the app
Channelwill replied May 8, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

April 12, 2022

They are such a helpful team and the app interface is so easy to use. They give out a lot of freebies and they help you grow!

The Jewelish
United Arab Emirates
Over 1 year using the app
Channelwill replied April 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Ellyssa | Parcel Panel