Reviews (3,653)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

December 24, 2022

OTTIMA ESPERIENZA. L'ASSISTENZA IN CHAT E' FANTASTICA, GLI CHIEDI UNA COSA E TE LA FANNO IN DIRETTA.

DREAMS SHOP
Italy
8 months using the app
Channelwill replied December 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 28, 2022

Very awesome customer service I recommend this app and I think it'll help build trust in your store

Skate Yukon 1896
Canada
8 months using the app
Channelwill replied June 29, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

September 12, 2022

very prompt and helpful. was able to give me the free items that was being offered by parcel panel. thanks!

Veggie Vibes
United States
8 months using the app
Channelwill replied September 13, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 13, 2023

Respuesta muy rápida agradecida por ayudarme, fue todo en menos de 5 minutos la atención muy amble y profesional

Feelcomer
Chile
7 months using the app
Channelwill replied July 24, 2023

Hi,

Thank you for your positive feedback about our Parcel Panel app. We are thrilled to hear that it is your favorite tracking app and that you have had a great experience with our customer service team.
If you have any further questions or concerns, please do not hesitate to reach out to us.

Best regards,
Parcel Panel

April 8, 2023

Great app! very helpful in tracking the order.
Also, Support works Perfectly, Mig was very kind and helpful.

trek on store
United States
8 months using the app
Channelwill replied April 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 2, 2022

Super App 24/7 Hilfe und das extrem freundlich gibt für alles eine Lösung die App funktioniert hervorragend sehr empfehlenswert

LoloDeal™
Germany
8 months using the app
Channelwill replied November 2, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 22, 2023

Talked to Mig recently and she helped me with the problem that I had, and by the way the response was very fast !

Awesome staff and customer service !

Selline
Portugal
7 months using the app
Channelwill replied June 28, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

August 25, 2022

I love the Parcel Panel app, it's very easy to use and customise, probably the best app to track orders. And foremost, the support is AMAZING, they are just so dedicated to help you and will do anything to solve any issues you might have.
I had especially a wonderful experience with Lara who was so kind, attentive and committed to bring me all the help I needed and answer all my questions, huge thank to Lara who was absolutely great!

ecozyom
France
7 months using the app
Channelwill replied August 25, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 14, 2023

good apps. Provide full logistics services and user friendly. Very professional and good service to help me.

Lund Horsens
Hong Kong SAR
7 months using the app
Channelwill replied April 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 18, 2022

Best tracking app out there

VYBEX
Germany
7 months using the app
Channelwill replied December 19, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel