Reviews (3,653)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

June 30, 2023

This application is really excellent and very important for your customers. Quite easy to set up, and if you have any doubts you can contact support. Mig was quick to respond with clear and precise advice.

Seemple
France
7 months using the app
Channelwill replied July 7, 2023

Thank you for your feedback! We're glad to hear that Mig was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.

Edited April 26, 2023

it was a good experience, they help me a lot and also she gave me extra 30 free quota . thank you for this

mylittlepet
Brazil
7 months using the app
Channelwill replied April 27, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 20, 2021

The support from Parcel Panel it's very helpfull! They helped me to edit my Parcel Panel page and it now looks amazing! Thanks :)

WORLD OF WOOD
Spain
7 months using the app
January 24, 2023

Mig was so awesome and quick. One of the main reason I am sticking with Parcel Panel is how quick, helpful and nice she is!

Dean Mendoza Web Testing
United States
7 months using the app
Channelwill replied January 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 31, 2022

The customer service is amazing. Great app for customers. To improve i would ask for more customisation features in built but anything I needed to change customer service helped.

LashesbyLi
United Kingdom
7 months using the app
Channelwill replied October 31, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 19, 2022

Sehr gute App, gute Preise und top Kundenservice, antworten innerhalb weniger Sekunden und helfen bei Problemen.

Catgoals
Germany
7 months using the app
Channelwill replied October 20, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 6, 2020

Really enjoy the app & it's price as you grow so it's perfect. Like that it really allows you to increase your monthly bill as you start making more as well.

Pawblo's
United States
7 months using the app
January 1, 2023

Riktigt bra support!
Fick hjälp med alla mina frågor på bara några minuter.
Skönt att slippa googla alla svar för en gång skull!

Easy Charger Sweden
Sweden
7 months using the app
Channelwill replied January 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 2, 2021

This app is brilliant and so easy to use. I love it. Its perfect for adding order tracking to your online shop.

Rustic Breeze Furniture
Australia
7 months using the app
January 26, 2022

The app is easy to use and customer service is able to assist in a timely manner when issues arise.

Psalms Elite
United States
7 months using the app
Channelwill replied January 28, 2022

Hello there!

Thank you so much for taking time to share your experience on Parcel Panel with us. That is a big motivation for us to provide better apps and service for customers like you 🤗

Should you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel