Reviews (3,653)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

April 16, 2023

Parcel Panel App is a game-changer for package tracking. Its intuitive interface, automatic email tracking, and support for multiple carriers make it a must-have for online shoppers. Highly recommended for simplifying your package tracking experience!

Btw thanks Elly for your help !

Stepskincare
Switzerland
7 months using the app
Channelwill replied April 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 2, 2022

Very good this tracking app, i like using for my business. Btw Thanks Mig for helping. Very professional. Highly recommended..

The Vista Store
Brazil
7 months using the app
Channelwill replied August 3, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

April 18, 2023

Excellente application et nécessaire pour votre boutique en ligne, de plus le service client est réactif

BaeBy
France
7 months using the app
Channelwill replied April 24, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 18, 2022

very good customer service made 20 million dollar profit after talking to the custom service recommend it

Pureero
Netherlands
7 months using the app
Channelwill replied October 19, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. And we're glad to know that you've realized a profit increase after using our app!

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 1, 2021

Awesome team. Really helpful app. We definitely recommend it. This software reduces the efforts and tracking our orders become much easier.

HARD'N'HEAVY
United Kingdom
7 months using the app
July 19, 2023

Amazing assistance from Jessca, fast response, and great communication! The experience was exceptional. From start to finish, their team demonstrated a level of professionalism and efficiency that truly exceeded my expectations.

Abigail & Co
United Kingdom
7 months using the app
Channelwill replied July 24, 2023

Thank you for your positive feedback! We're thrilled to hear that Jessca provided exceptional assistance and that our team exceeded your expectations. We believe in providing top-notch customer service and we're glad to hear that we hit the mark. If you need any further assistance, please don't hesitate to reach out to us.

August 19, 2022

This is really app great app it help me a lot when i need the help 100 percent Recommend this app .

KIOLAA
United States
7 months using the app
Channelwill replied August 20, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 25, 2023

Nice and easy to use. Setting it up was also very easy. The team support is actively helping you all the way.

raduveram
Romania
7 months using the app
Channelwill replied January 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 13, 2023

J'ai eu une expérience extrêmement positive avec ParcelPanel pour le suivi des colis sur Shopify. Leur équipe commerciale est tout simplement incroyable, car ils ont été extrêmement professionnels et serviables tout au long du processus. Ils ont répondu à toutes mes questions et ont été très réactifs dans leurs communications.

Leur support client est également remarquable. Chaque fois que j'ai eu besoin d'aide ou de résoudre un problème, leur équipe de support a été rapide à répondre et à trouver une solution. Ils ont démontré une réelle compréhension des besoins de ma boutique en ligne et ont répondu à presque toutes mes demandes.

L'interface utilisateur est intuitive et conviviale, ce qui facilite la navigation et la recherche des informations de suivi. De plus, ParcelPanel envoie automatiquement des notifications aux clients pour les tenir informés de l'état de leurs colis, ce qui a grandement amélioré leur expérience d'achat.

Je recommande vivement ParcelPanel à tous ceux qui cherchent une application de suivi des colis pour Shopify. Leur équipe commerciale, leur professionnalisme et leur support réactif en font un choix exceptionnel.

Bottiglia Fresca
France
7 months using the app
Channelwill replied June 17, 2023

Thank you for sharing your positive experience with ParcelPanel. It's great to hear that support team was professional and helpful throughout the process, answering all your questions and being responsive in communications. Thanks for recommending ParcelPanel as an exceptional choice for anyone looking for a package tracking app for Shopify. If you ever need assistance in the future, don't hesitate to reach out to us again.

June 8, 2021

Very detailed information. Just wish the billing cycle could be changed instead of switching plan as right now.

Family Panda
Vietnam
7 months using the app