Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless Shopify integration. It supports multiple retailers and offers customizable shipping labels. The notification system and clean tracking page enhance customer experience by reducing queries. The customer support, especially from Jessica, Donna, Maryam, and Kath, is praised for its efficiency. The app is considered affordable, with a free version for beginners and reasonably priced paid plans. It's recommended for its functionality and value for money.

February 2, 2024

Title: Exceptional Services from Kath - A True Gem!

I recently had the pleasure of experiencing the outstanding services provided by Kath, and I must say, it was an absolute delight! From start to finish, Kath demonstrated a level of professionalism and expertise that exceeded my expectations.

First and foremost, Kath's attention to detail was truly commendable. She took the time to understand my specific needs and preferences, ensuring that every aspect of the service was tailored to perfection. Her commitment to customer satisfaction was evident, making the entire experience personalized and enjoyable.

Not only does Kath possess remarkable skills in her field, but her warm and friendly demeanor added an extra layer of comfort to the overall interaction. It felt more like a collaborative effort, where she actively engaged with me to ensure that I was comfortable and happy with the services provided.

What truly sets Kath apart is her genuine passion for her work. It's clear that she loves what she does, and this enthusiasm translated into the high-quality service I received. Whether it was her attention to detail, skilled execution, or the overall positive atmosphere she created, Kath's commitment to excellence was apparent throughout.

I left the session feeling not only rejuvenated and satisfied but also grateful for the exceptional service Kath provided. If you're looking for someone who goes above and beyond to ensure your needs are met, I wholeheartedly recommend Kath. She is a true gem in her field, and I look forward to experiencing her services again in the future.

Thank you, Kath, for an unforgettable experience!

Blaze Body
India
About 1 month using the app
March 12, 2024

Awesome app. It is easy to use, the free version is an amazing offer for all beginner sellers. The customer service is outstanding. The tracking page is clean and very useful. Really great!

Cozy Harmony
Poland
26 days using the app
February 3, 2024

The Parcel Panel Order Tracking app is a must-have for any Shopify store. It offers real-time updates and has a user-friendly interface. Despite occasional issues with courier recognition, the responsive customer support team quickly resolves them. Highly recommended for its functionality and value for money.

allidesire™
Australia
3 months using the app
February 22, 2024

Been using the app for around 4 days and i dont have anything bad to say!, amazing and fast support, and the app works great!

InfinityEdge
Chile
About 2 months using the app
February 23, 2024

Great support, Im still on the "Trying the app" stage, have not used it yet, but it looks like I wont be having any problem because the support team is quick and efficient !

Satoria
Mexico
About 1 month using the app
February 8, 2024

"Parcel Panel staff were incredibly helpful, fast, and efficient. Their dedication to providing excellent service was evident throughout my interaction with them. I was impressed by their professionalism and responsiveness. Overall, I highly recommend Parcel Panel for anyone in need of reliable and efficient parcel services."

Mydevice2you
United Kingdom
3 months using the app
April 19, 2024

I have not started doing anything in my shopify store yet

Elaborate-Accessories.Store
United States
25 days using the app
February 28, 2024

The Parcel Panel support team are very helpful, especially I want to mention Dee she was so friendly and answered all my doubts and gave excellent guidance.

Sprout Health
India
9 months using the app
April 23, 2024

Donna was too kind and helpful to help me setting up my parcel panel order tracking app on my store page. She was also patient enough to do the needful :)

YumeJeong Garden
India
13 days using the app
April 9, 2024

Support was very fast, and was able to provide me with detailed instructions on how to fix my customers shipping notifications. Donna was the best!

unbothered.
United States
15 days using the app