Reviews (3,665)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

January 12, 2023

verry good support and easy to set up. verry good support and easy to set up. verry good support and easy to set up.

Herzlichprints
Germany
4 months using the app
Channelwill replied January 13, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 29, 2022

An amazing app that makes adding tracking to your website so easy. The customer service is reliable, intelligent and very fast at replying. If you have the blessing of speaking with Lexie for customer support she will easily solve any issues you are having. She fixed multiple complicated issues I was experiencing with my tracking that nobody else could figure out. Using this app now instead of Trackr and it is so much better.

SwiftStyling
United States
4 months using the app
Channelwill replied August 29, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 2, 2021

Really great app. It works perfectly and I like also the design. I use for my store for some months and always 0 problems.

Belves Shoes
Italy
4 months using the app
November 5, 2022

Ich verwende diese App für meinen Store jetzt neu. Der Support ist gleich von Beginn an echt Top und hilfreich.

MyDealGuru24
Germany
4 months using the app
Channelwill replied November 7, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited March 17, 2023

Je vous recommande Parcel Panel Order Tracking. Il est bien plus facile à configurer et track bien les colis

DERTOUVI
Canada
4 months using the app
Channelwill replied March 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 28, 2021

I use Parcel Pannel from January and it's working really good with ali express track. You can chosse a lot of others delivery companies. I had a problem with my website a few days ago and they reply quicly and they fix the problem with my front-end. I recommand.

Masquenuit
France
4 months using the app
December 8, 2021

Simply great app and super custoemr assistance. I tried a lot of app but honestly Parcel Panel is much better than the other ones. Super suggested!!!!!!!!!!!

Vitafacile shop
Italy
4 months using the app
July 21, 2022

This app is a must have! They really understood dropshippers and their promises are on point! Very easy and intuitive to use and great customer service (dedication to Lexie ) In short worth it !

incr_off
France
4 months using the app
Channelwill replied July 21, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

January 22, 2022

Great app and customer service is very reactive and helps you whatever you might need. Thx you to parcel panel team

livinglifebeauty
Canada
4 months using the app
Channelwill replied January 23, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Nona | Parcel Panel

February 20, 2023

This is the best tracking app so far, the customer service is top notch, they answer your questions plus troubleshooting the problem and they give you the best possible solution all this in a very short period of time, I really recommend this app.

homenous
Morocco
4 months using the app
Channelwill replied February 20, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel