Reviews (3,674)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

April 19, 2022

Just wanna make one thing clear. This app has the best customer service, Huge thanks to Mig for all the help!

BEBIRD® Original Official Store
Norway
3 months using the app
Channelwill replied April 19, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

October 27, 2022

Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks Thanks !

test-shop
United Kingdom
3 months using the app
Channelwill replied October 27, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 12, 2022

So much easy to use Parcel Panel for my online shop and very useful for customer service and good experience.

HIGH STREET LONDON
United Kingdom
3 months using the app
Channelwill replied December 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 22, 2023

Good job, even I want to change the outlooking of the button, I think it needs to take money, but no!
I am free plan and service is patient

InnovateStores
United States
3 months using the app
Channelwill replied February 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 11, 2022

I really love this app..help me a lot when customer keep asking about their parcel..now i can rest a little bit..thank you for making this wonderful app.

AFCOMSTORE™
Malaysia
3 months using the app
Channelwill replied July 11, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 14, 2023

This app is a life saver in your store. I would recommend 100% to anyone's site. Customer service go above and beyond on help.

shopnxite
United States
3 months using the app
Channelwill replied March 14, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 18, 2023

"Parcel Panel's order tracking system is efficient and easy to use, providing real-time updates on package delivery status.

PetMart
Ukraine
3 months using the app
Channelwill replied April 24, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 12, 2023

Fast response and good cooperation. I am satisfied with proposed solutions and with final comments. :)

Mony Home
United Kingdom
3 months using the app
Channelwill replied March 12, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 15, 2023

The app works very well and their customer service was really helpful. Definitely an app that everyone should use.

MythiStyle
United Kingdom
3 months using the app
Channelwill replied June 17, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

April 10, 2023

Support is always in touch, they helped me with my problems, for which I am grateful to them, and they are very polite, it's so nicee ;)))

theallneeds
Italy
3 months using the app
Channelwill replied April 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel