Reviews (3,674)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

May 21, 2021

OMG if you need a perfect tracking page and outstanding customer service THIS IS YOUR APP, I am from Mx and Shopify somehow cannot include Estafeta under their carriers but Parcel can, so I had to manually enter the customer tracking page under the URL section and because this is my main carrier ParcelPanel team made nice customization for my rules to show the correct Carrier and correct status, I will use this application forever!

Jou Candles
Mexico
3 months using the app
April 3, 2023

MIG IS EXCELLENT AT CUSTOMER SERVICE. HIGHLY RECOMMENED APP AND CUSTOMER SERVICE TO OTHERS. DEFINITELY DOWNLOAD IT

Happyous
United Kingdom
3 months using the app
Channelwill replied April 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 13, 2022

Parcel panel order tracking app is great for beginners. This app contains many features that are also easy to navigate. The live chat agent Mig is the best with answersing all your quesions. Thank you!

Innover
United States
3 months using the app
Channelwill replied August 14, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 20, 2022

great customer service, fast replies and very helpful, thanks Mig. app is working fine, had some glitches with updating info but resolved with customer support in a seconds!

𝗟𝗨𝗫𝗙𝗢𝗥𝗛𝗢𝗠𝗘™
Poland
3 months using the app
Channelwill replied February 21, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

July 28, 2022

Wonderful app and excellent customer service, Very satisfied with the extra mile this team goes and I'll definitely be recommending this app to my friends.

SolioCasa
United Kingdom
3 months using the app
Channelwill replied July 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

Edited October 9, 2022

You can configure it in 3 clicks, customize it as you want. You have any problem with it? Just contact them and discover the helpful team support ever made. I'm feeling grateful, thank's :)

Danzal
France
3 months using the app
Channelwill replied October 9, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 8, 2022

Very helpful, easy to use, overall this app deserves 5-star rating. Customer service is fantastic and cooperative.

The West Decor
United States
3 months using the app
Channelwill replied November 8, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 15, 2022

Easy to navigate and the customer service is excellent. I will be recommending this service to anyone who needs order tracking for their Shopify store.

Beauty Bucket | Health & Beauty Products for Everyone
United States
3 months using the app
Channelwill replied November 15, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 11, 2023

O atendimento foi muito rápido e resolveu tudo prontamente, além da educação e respeito do assistente. Estão de parabéns!

Clara Nunes
Brazil
3 months using the app
Channelwill replied June 11, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

March 5, 2023

very good Very good. There is an assistant service that responds in perfect time
All questions and assistance are answered if you have any problem they solve

miralonline
United States
3 months using the app
Channelwill replied March 5, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel