Reviews (3,679)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

August 23, 2022

Easy to understand, was very straight forward and the staff that helped me was very nice and fast :)

Simple Finds
Australia
3 months using the app
Channelwill replied August 24, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 14, 2022

Me respondieron inmediatamente y en unos minutos me ayudaron con mi solicitud, un buen canal de servicio al cliente.

BikekiStore
Chile
3 months using the app
Channelwill replied November 14, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 8, 2023

Muy buenas esta aplicacion, ha sido de mucha ayuda, tambien la parte de soporte es de muy buena atencion, responden rapido a tus preguntas, recomendadisimo esta app, mucho mejor que la que usaba antes

HOPEE
Chile
3 months using the app
Channelwill replied January 9, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 13, 2023

The representative was very kind and polite to me, she helped me with everything, thank you .really fulfilled all my requests and the representative name is mig very understanding and calm woman I was very satisfied in every way thank you for everything :)

daisystore
United Kingdom
3 months using the app
Channelwill replied May 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited May 19, 2023

The App is easy to use. The app design well made. The Customer service was amazing they responded instantly with high quality responses. Good Service Well Made App would recommend!

HydroSoakGlock
Denmark
3 months using the app
Channelwill replied May 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 9, 2022

I didn't really use the app yet but the customer service was Amazing. Mig helped me to fix some little problem in my store, so I'm grateful. Thank you.

ZKoriginal
United States
3 months using the app
Channelwill replied December 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 6, 2023

Good support service. I am satisfied with their work

As a newbie, they increased my quota by 2.5x

I recommend it to everyone.

thepetkingdomonline
Germany
3 months using the app
Channelwill replied March 6, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 1, 2022

Good service, I appreciate how much effort they use for each individual customer. Really love the app

Volt Batteries
Slovenia
3 months using the app
Channelwill replied September 1, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 8, 2022

great app overall, I really love the great support and the seamless design of their application. Would recommend.

luckypatchers
South Africa
3 months using the app
Channelwill replied November 8, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 8, 2023

Great help, fast service, quick time to reply, would you again with other stores, thanks for all the help

ENNDRA
United Kingdom
3 months using the app
Channelwill replied March 9, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel