Reviews (3,679)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

March 28, 2023

Très bonne application, merci à Elly pour le support très professionnel !
Je recommande, c'est top pour suivre les commandes

CalmCorner
France
3 months using the app
Channelwill replied March 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 9, 2023

Absolutely smooth running and useful app! They offer you to start for free and start paying when you start getting orders. Elly from customer support is absolutely amazing and sweet, all in all - amazing app!

Modeli
Serbia
3 months using the app
Channelwill replied June 11, 2023

Thank you for your positive feedback! We're glad to hear that Elly was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.
We appreciate your support and thank you for choosing Parcel Panel.

February 16, 2023

Very professional services,support was amazing and help me to fix my issue very fast actually.Lexie was stunish and ver kind with me.Thank you for your services.You guys do an amazing job.

OssWoll
Romania
3 months using the app
Channelwill replied February 16, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 8, 2023

Seems to work great so far. Always needed my shipments to be tracked well, and I think this is the solution

Radiance, Defined
United States
3 months using the app
Channelwill replied June 11, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

June 24, 2023

Fast and efficient support! They answered my doubts and concerns quickly and clearly! Super recommended!!!

Comfy Feet
Italy
3 months using the app
Channelwill replied June 28, 2023

Thank you for the positive feedback! We're glad you're enjoying the app and the customer support. If you ever need assistance in the future, don't hesitate to reach out to us again.

November 16, 2022

Excelente app, para los que recién estamos iniciando en el mundo del E-commerce. Recomendad al 100%

CyFShopChile
Chile
3 months using the app
Channelwill replied November 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 17, 2023

I am having a wonderful experience with ParcelPanel. Their customer support top notch. The app works as intended, perfect for tracking on my website.

Paws Emporium
United States
3 months using the app
Channelwill replied April 24, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 24, 2022

Lexie is wonderful and very helpful. It made the whole process really seamless and I feel like this app is just right for me and my company!

BondiHoop™
Australia
3 months using the app
Channelwill replied September 24, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 3, 2023

I recommend the app because the free plan is not bad at all, and helps out a lot. The service is also pretty good.

Multus Shop
United States
3 months using the app
Channelwill replied July 7, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 22, 2023

Very clean and intuitive interface. The support team is very responsive and helpful. I definitely recommend it.

reestoc
United Kingdom
3 months using the app
Channelwill replied January 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel