Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,616)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping communications, noting its user-friendly interface and easy setup. It supports multiple carriers and offers customization options, including the ability to remove branding. The app integrates seamlessly with Shopify and is praised for its performance. Customer support is responsive, assisting effectively with customization and integration challenges.

March 16, 2023

Excellent, je recommande pour votre site internet et votre service client, le suivi des commandes est parfait.

Space
France
6 days using the app
Channelwill replied March 16, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 9, 2021

Great app! Superb customer service! They have indeed exceeded my expectations. The app is intuitive and is a good fit for my store.

Happy Camper PH
Philippines
6 days using the app
October 24, 2022

The app was of great help to track my order from CJDropshipping. And the customer help was great, they helped me add my tracking number to my store in no time. fully recommended.

Routine Zone
United States
6 days using the app
Channelwill replied October 24, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 15, 2022

Overall, this app worked OK, but there were consistent problems with the app not recognising the correct courier. The live chat team are helpful and were able to fix these issues when I contacted them. But every time I checked, I would find another courier that was incorrect and saying the order has not been delivered, when in fact it had been delivered. After numerous times back and forth with live chat, it appears this is an ongoing issue and I don't see the point in paying for an app when I have to constantly check if it's working properly.

Ecostork
Australia
6 months using the app
Channelwill replied September 18, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 29, 2023

Very easy to use and amazing customer services.
This also helps my customers to keep upto date with their parcels and saves me time and money :)

WilsonBrownSupplies
United Kingdom
6 days using the app
Channelwill replied January 30, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 30, 2022

Great app, very engaged support team. Quick turnaround on adjustments. Very good experience. Thank you team!

Bonleur
New Zealand
6 days using the app
Channelwill replied November 30, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 22, 2023

Jessica was really helpful and kind. She assisted me with everything I needed plus she offered extra help with removing '' powered by parcel panel'' from my store, which I completely forgot to do. Great support!!!!

Family Nexus
Thailand
6 days using the app
Channelwill replied June 28, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

July 24, 2023

Great app! We've tried several shipment tracking services, but none have impressed us as much as Parcel Panel. From the moment we signed up, we knew we were in for a smooth and hassle-free experience.
Highly recommended!

HoldnDrive
United Kingdom
6 days using the app
Channelwill replied July 26, 2023

Thank you for your kind words and for choosing Parcel Panel as your shipment tracking service. We are thrilled to hear that you had a smooth and hassle-free experience with our app. Your recommendation means a lot to us and we look forward to continuing to provide you with excellent service.

December 15, 2022

Very profressional customer care , I really suggest this app for your business , they have the integration with Pagefly as well !!!

Thunderino
Italy
6 days using the app
Channelwill replied December 15, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 2, 2022

his app was easy to install. Support was quick and responsive to the basic questions that I had. Would definitely recommend !

Lumelia
France
6 days using the app
Channelwill replied December 3, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel