Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and exceptional customer support. They appreciate its seamless integration with Shopify, customizable features, and value for money. The clean tracking page and smooth shopping and shipping process it offers are also praised. Many commend the app's speed, performance, and affordability, including a free version for beginners. The customer support team, particularly Jessica and Maryam, are frequently mentioned for their outstanding service. This app is seen as essential for enhancing the customer service experience in any Shopify store.

January 26, 2024

I would like to thank Jessca especially for her hard work and kindness

Bana da Al
Türkiye
2 months using the app
January 21, 2024

Still new to the app …but so far good … the customer support is amazing

ALTEREGO BRAND & Co
United States
About 2 months using the app
January 20, 2024

Great customer service, really fast and a good tracking page template

Menzory
Canada
About 1 month using the app
February 13, 2024

Lovely to speak with Jessica. Great help to kick start with Parcel Panel. Thank you.

SlowBloomGreens
Singapore
About 1 month using the app
January 2, 2024

Very useful and multi-functional app. For me Parcel Panel is a life saver. I can trac my orders and people track theirs. Also, lots of additional feature, discover and be happy. Before I forget, tech support is faster than light speed. Strongly recommended

PetloveRobots
Türkiye
2 months using the app
March 20, 2024

Great app. Great support.

Cool Gadget
United States
Over 1 year using the app
February 5, 2024

Very fast and clean service. thanks.

Vakumix™ Pro
Türkiye
About 1 month using the app
December 23, 2023

I wanted to take a moment to express my sincere gratitude for the exceptional service I received from Maryam at ParcelPanel.
I recently encountered an issue with the watermark on my store's tracking page, and Maryam went above and beyond to assist me in resolving this matter promptly. Her expertise and dedication to customer satisfaction truly stood out.
Maryam not only provided clear instructions but also took the time to ensure that I understood the process thoroughly. Her professionalism and commitment to resolving my concern left me thoroughly impressed.
I am delighted to share that, thanks to Maryam's assistance, the watermark issue on my store's tracking page has been successfully addressed. My customers now enjoy a seamless and professional experience without any distractions.
Maryam's exemplary customer service has not only resolved my immediate concern but has also solidified my trust in ParcelPanel as a reliable and customer-centric service provider. I genuinely appreciate her efforts and wanted to ensure that her outstanding support is acknowledged.
Thank you, Maryam, and the entire ParcelPanel team, for your commitment to customer satisfaction. It is a pleasure to do business with a company that values its customers and consistently delivers exceptional service.

GEDGETIFY
United Kingdom
3 months using the app
April 1, 2024

Amazing support

Excited & Sexhausted
United States
6 months using the app
February 7, 2024

AWESOME CUSTOMER SERVICE & FAST. LUV IT.

TheShopTrends
United States
2 months using the app