Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless Shopify integration. It supports multiple retailers and offers customizable shipping labels. The notification system and clean tracking page enhance customer experience by reducing queries. The customer support, especially from Jessica, Donna, Maryam, and Kath, is praised for its efficiency. The app is considered affordable, with a free version for beginners and reasonably priced paid plans. It's recommended for its functionality and value for money.

March 7, 2022

The app support in prompt in their assistance and solving technical issues, which helps my ecommerce operation a lot.

RISIS.com
Singapore
3 months using the app
Channelwill replied March 7, 2022

Hello there!

Thank you for your valuable feedback on ParcelPanel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | ParcelPanel

January 15, 2023

Great support. Resolved and answered quickly. However I did have an issue with the tracking information which is not reliable if you dont provide Courier and Tracking Format. I do recommend to request this information by default before enabling instead of letting the app provide inaccurate tracking info.

Live Smart
United States
3 months using the app
Channelwill replied January 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 4, 2020

Works well, my only complaint was by default it would label some tracking numbers by cainiao when the tracking number was really USPS, making the package untrackable.

Meathead Apparel.com
Canada
3 months using the app
January 29, 2023

Ainda não consegui testar a aplicação, mas o suporte de atendimento é rápido e eficaz, parece muito bom. Espero que a app também

Ma Chère
Portugal
3 months using the app
Channelwill replied January 30, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 7, 2023

This app is very helpful in tracking the order and the customer support is excellent in delivery the support with integration with new logistics providers.

TidyTrend
Netherlands
About 2 months using the app
Channelwill replied April 8, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 2, 2022

L'appli est vraiment top et fonctionne super bien, c'est parfait pour que nos clients puisse avoir le suivi de leurs commandes !

Andsca
France
About 2 months using the app
Channelwill replied October 3, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 19, 2022

The after-sales service is awesome, the overall sense of use is good, the customer can check the clear logistics information, with map support and estimated arrival period, using it can solve my problems

Flashark
China
About 1 month using the app
Channelwill replied April 19, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

November 26, 2022

Ótimo aplicativo, muitas funções de muita qualidade e feito para todas as loja com toda certeza vai ajudar muito a todos

LOJA-STORE-TECH
Brazil
About 1 month using the app
Channelwill replied November 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 2, 2020

App is good, no need of a developer to set up this but it's costly 19 USD just for 500 order is costly for me.

IBrowhenna
India
About 1 month using the app
April 21, 2022

Thank you very much for everything. l'm great full for all support. this is excellent app and service is the best. l recommended this app because l think it resolve all your issues.

Shoppingevestore.com
United States
19 days using the app
Channelwill replied April 23, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel