Parcel Panel Order Tracking , 3,159 reviews

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
    3.1K
  • 2% of ratings are 4 stars
    69
  • 0% of ratings are 3 stars
    15
  • 0% of ratings are 2 stars
    2
  • 0% of ratings are 1 stars
    15
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and exceptional customer support. They appreciate its seamless integration with Shopify, customizable features, and value for money. The clean tracking page and smooth shopping and shipping process it offers are also praised. Many commend the app's speed, performance, and affordability, including a free version for beginners. The customer support team, particularly Jessica and Maryam, are frequently mentioned for their outstanding service. This app is seen as essential for enhancing the customer service experience in any Shopify store.

April 9, 2024

Support was very fast, and was able to provide me with detailed instructions on how to fix my customers shipping notifications. Donna was the best!

unbothered.
United States
15 days using the app
February 8, 2024

"Parcel Panel staff were incredibly helpful, fast, and efficient. Their dedication to providing excellent service was evident throughout my interaction with them. I was impressed by their professionalism and responsiveness. Overall, I highly recommend Parcel Panel for anyone in need of reliable and efficient parcel services."

Mydevice2you
United Kingdom
3 months using the app
March 24, 2024

The customer service team is always ready to serve and ressolve the issues forwared to them. Excellent. Keep it up please.

SRC Outdoor Store
Malaysia
25 days using the app
April 30, 2024

Donna helped me very well. Nothing to add!

Bye Now
Netherlands
2 months using the app
March 15, 2024

I've had a wonderful experience with Parcel Panel so far! Their support team is extremely responsive -- not to mention super kind and helpful! I'm excited to start working with them!!

Bardic Bazaar
United States
8 days using the app
March 26, 2024

Super app ! Le service assistance est top et très réactive :)

LAYLI
United Kingdom
Over 2 years using the app
March 9, 2024

Jessica is very professional and efficient with problem solving, solved my problem right away with no issues, happy with the experience

Karma 13
Canada
About 1 month using the app
March 25, 2024

Awesome! Very helpful. Thanks Donna!

Ozzi Mozzie
Australia
Almost 2 years using the app
February 14, 2024

I don't have experience with it just yet, but Dee was very kind when I contacted for the double my free quota promotion, I think this app will be amazing!

The Glowing Aura LLC
United States
20 days using the app
March 28, 2024

Best order tracking app, Very good and fast contact with support

OKSESTORE
Poland
30 days using the app
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