Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

May 6, 2021

Amazing product support. I feel like I have another team member near me who can answer any question in no time. Huuuge kudos to you guys!

eBidet.pl
Poland
About 1 month using the app
Opinew replied December 6, 2023

Thank you for your uplifting feedback! We're thrilled to hear that our dedicated support team made such an impression on you and made you feel like you had an extra member on your team. Your acknowledgement is a huge motivation for us to keep delivering top-notch customer support. Reviews like yours help us keep our standards high. Thanks again for choosing Opinew.

Best wishes,
- The Opinew Team

June 14, 2020

AMAZING CUSTOMER SERVICE AMAZING FEATURES. Tomasz helped me within 5 minutes of me downloading the app and I must say you get a lot with the free features already. This is way better than Loox, it looks real.

Lumièret
United States
About 1 month using the app
Opinew replied December 7, 2023

We're absolutely delighted to hear from you! It’s fantastic to know you found our customer service excellent, especially the assistance from Tomasz. We believe prompt and efficient support is crucial for a great user experience. Thank you for acknowledging our features and the authenticity of our app. We strive to provide the best value, even in our free features. Your feedback is greatly appreciated, and we promise to continue delivering exceptional service and features. Thanks once more for choosing Opinew.

Best wishes,
The Opinew Team

October 5, 2019

Great support! thank you for everything. Quick help and everything works fine. Easy to use, if you have problems they always will help you!

CrochetWorldArt
United States
About 1 month using the app
Opinew replied December 8, 2023

Hi there, thank you for the 5-star review! We're thrilled to hear that you've had a smooth experience with our Opinew Product Reviews App UGC and found our support team helpful. Your kind words serve as a great encouragement to our team. Remember, we're just a click away if you need any more assistance. Your feedback fuels our commitment to providing top-notch service. Once again, thanks for choosing us!

Best,
The Opinew Team

September 16, 2019

Tomasz is a professional and humor guy, he understands my requests very quickly and helped me solved the problem with fastest and easiest way, I am super satisfied with his service and Opinew App, now my product looks perfect on my shop, thank you all!

storeopop
United Kingdom
About 1 month using the app
Opinew replied December 8, 2023

We're thrilled to hear about your positive experience with Tomasz and our Opinew app! Your satisfaction is our top priority, and we're glad that Tomasz was able to assist you efficiently and professionally. It's wonderful to know that you're happy with how your product looks on your shop now. Your support and appreciation truly make our day. Once again, thank you for the fantastic review and the 5-star rating!

Remember, we're always here to help. Do reach out if you need any more assistance in the future.

Best wishes,
The Opinew Team

May 6, 2020

I used this app and it's amazing it's so easy to use I never leave a review on any spp before but this app and support is so amazing anyone wants to try this app don't hesitate its an amazing app and they are charging very less compare to the service they are providing and reviews in bulk help your store to look more legit and a brand

NYtrendsetters
Canada
About 1 month using the app
Opinew replied December 8, 2023

Hello! Wow! We're overjoyed to see the love you have for Opinew Product Reviews App. We constantly strive to facilitate a smooth user experience and your feedback verifies that we are succeeding in our endeavors. It's great to see that we've been able to offer you an exceptional service against our charges. Your point on the bulk reviews enhancing the authenticity of your store really hits home with us.

Your words are motivating and completely made our day! Thank you for taking the time to write this wonderful review - we appreciate your support. Just know that we're here if you ever need any further assistance.

Thank you,
The Opinew Team

March 10, 2022

We love Opinew, they are always professional and responsive.
Tomasz is always available to help me if I need to make any changes or updates. Patient friendly and more than helpful!

WetLubes
United States
About 1 month using the app
Opinew replied December 5, 2023

We're thrilled to hear that you're enjoying Opinew and finding our support top-notch! Your words of appreciation about Tomasz have made our day. We make it a point to always be there for our users, and your review is a testament to that commitment.

Thank you for choosing Opinew. Your positive input is what drives us to keep improving and delivering the service you expect. We're excited to continue working with you!

All the best,

The Opinew Team

Edited June 18, 2020

Great app, does everything other apps like loox will do but better. Loox doesn't even have amazon reviews. you can run small shops with professional reviews for free. can't ask for much more from these guys

namastewellness
United States
About 1 month using the app
Opinew replied June 18, 2020

Hi - we can put the review bar on the product for you. Just get in touch with support via our live chat inside Opinew admin.

June 15, 2020

replied in a min and helped me solved the problem immediately, really quick and surprised, definitely recommended

Cleanture.co
Hong Kong SAR
About 1 month using the app
Opinew replied December 7, 2023

Thank you for the fantastic review! We're thrilled to learn that our support team was able to assist you swiftly and effectively, as we strive for service excellence. Your recommendation means a lot to us. We sincerely value your feedback and it encourages us to keep improving. If there's anything else we can assist you with, please don't hesitate to let us know.

Best,
The Opinew Team

July 14, 2018

App displays the ratings below product titles on both product pages and and any other page where that product listing appears. The module is clean, customizable, and importing is SO EASY. I spent hours looking for an app that could import products from amazon easily and beautifully, and one that didn't cost a fortune. This is that app for sure. Customer service is super responsive and helped me customize the review module even further. HIGHLY recommended!

Goldstar Games
United States
About 1 month using the app
Opinew replied December 12, 2023

We're thrilled to hear that you find our app helpful and easy to use! It's fantastic to know that you appreciate our customizable features and are making the most out of the product display options. We're also glad that our customer service impressed you—we aim to provide excellent support to all our customers. Thanks so much for the high recommendation; means a lot to us. Your feedback helps us continue to improve and serve you better.

Best regards,
The Opinew Team

August 6, 2018

Must have app if you are a long time seller in Amazon and are importing reviews for Amazon. At first is limited to 50 but just contact CS and they'll do the rest. Which by the way are EXTREMELY responsive, professional and efficient.

Plugin doesn't look good, contact them and in minutes issue is fix.
Want more reviews added, contact them and they'll manually upload more from the product.

Highly recommend them.

Vernal Beauty
United States
About 1 month using the app
Opinew replied December 12, 2023

Thank you for the fantastic review and the full 5-stars. We're thrilled to hear that you consider our app a must-have and have found our customer service responsive, professional, and efficient. We appreciate your kind words!

We noticed that you mentioned some initial issues with the plugin aesthetics, and we're glad to hear that that was promptly resolved. Our team continuously strives to provide a seamless experience and quick solutions to any concerns.

Your high recommendation truly celebrates our efforts and your satisfaction matters to us greatly. Your feedback continues to motivate us to do better.

Best wishes,
The Opinew Team