Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

July 31, 2020

Good App ! Good customer service. They answer fast, they are professional. It's pretty easy to manage. I recommend

OpenDrink
France
19 days using the app
Opinew replied December 6, 2023

We're thrilled to hear your positive feedback on the Opinew app and our customer service! It's great to know that you find our application easy to manage and that our team's quick and professional service has met your expectations. Your recommendation and positive review mean a lot to us. We're here for any future assistance you may need. Your feedback helps us continue improving our service.

Kind regards,
The Opinew Team

September 23, 2020

amazing :) really fast and helpful customer service, layout of reviews is very nice and looks clean

Teddy Plushy
New Zealand
19 days using the app
Opinew replied December 6, 2023

We're thrilled to hear you're enjoying Opinew Product Reviews App UGC! It's great to know our customer service was able to assist you promptly, and that you find the layout of the reviews appealing. It's our goal to provide a clean and efficient review experience for our users. Your kind words truly mean a lot to us! Thanks for taking a moment to share your thoughts.

From all of us at Opinew,
Thank you!

Edited August 6, 2019

Awesome app and customer service... Tomasz was very helpful, when I needed assistance changing some things on my website .
ASK THEM FOR HELP IF YOU ARE CONFUSED.. THEY WILL HELP YOU!!!!!!
-

Update: Needed some help removing some product stars from my front-page - Tomasz quickly assisted me, and addressed the problem with no delay! Keep up the good work!

Spornia Inc.
United States
19 days using the app
Opinew replied December 8, 2023

Hi there,

We're thrilled to hear that you're enjoying our app and that our customer service, especially Tomasz, has been so helpful! Your experience is exactly the one we hope for all our customers to have.

It's great to know that Tomasz was able to help you customize your website and manage those product stars proficiently. Feel free to get in touch any time you need assistance, we're always here to help.

Thank you once again for taking the time to leave this fantastic review. We appreciate your feedback and encourage you to reach out with any future queries.

Best wishes,
The Opinew Team

Edited April 24, 2020

We just started using this app! We love how it has helped us take all our Amazon reviews and get them loaded onto our Shopify site so we keep all our reviews centralized. Thank you!!

UPDATE: Had to reach out to the team for assistance. They were so helpful and fast to respond. Awesome customer service. Highly recommend!

Bim Bam Boo
United States
19 days using the app
Opinew replied December 8, 2023

Hi there,

We're thrilled to hear that you're loving Opinew and found it useful for consolidating your Amazon reviews on Shopify! Our aim is always to make life easier for our users. And we're so glad you found our customer service helpful and responsive - our team is always here to assist.

Your kind words and high recommendation mean a lot to us. Thanks for choosing Opinew for your business and for sharing your experience with others. Do let us know if there's anything more we can do for you!

Best,
Team Opinew

Edited April 20, 2020

The app UI is surprisingly clean and minimal despite what a few other people might be saying... Tomasz and his team have done an amazing job putting together an app that fits flawlessly within my theme. 3 things I love about the app: 1) customer service from Tomasz has been top notch. He replies quick and as others say in these reviews, he actually helps out as opposed to asking you to use a developer. 2) This is the only app I've been able to find on the app store that allows easy and quick importing of reviews from Amazon. The second best app I found after doing a lot of research was Stamped.io but even they required manually exporting Amazon reviews to an excel file and then formatting, and then importing into the app. Opinew makes it easy as 1,2,3, and was the clear winner! 3) Tomasz is continually working on making the app better as time goes on and I'm excited to see what new features he releases down the road. My website: www.gearscanada.com

Gears Canada
Canada
19 days using the app
Opinew replied December 8, 2023

We're thrilled to hear your positive feedback on the Opinew Product Reviews App! It's always motivating to know that our efforts in maintaining a clean and minimal UI are being appreciated. We're glad you found our customer service and the app's functionalities up to your expectations.

We take pride in offering a unique solution for importing reviews from Amazon swiftly and efficiently, and it's heartening to hear that it worked seamlessly for you. Hearing that you see us as a 'clear winner' truly made our day!

Acknowledging your anticipation for more features, we assure you that we're constantly working towards improving our services and bringing you an even better experience in the future.

Once again, thank you for your valuable feedback and for being part of the Opinew community. Your perspective contributes greatly to our growth.

With warm regards,
The Opinew Team

Edited May 16, 2020

great and easy to use app. instructions in the beginning are really helpful, so you can use all the features very quickly after installing it. i really recommend it. also very qick and helpful support via chat!!

wunderwekzeug
Germany
19 days using the app
Opinew replied December 8, 2023

We're thrilled to hear that you found our app great and easy to use, and that the instructions at the beginning were really helpful! It's fantastic to know you were able to use all the features quickly after installing--exactly what we aim for. We also appreciate your recommendation and your kind words about our support via chat, as we strive to provide efficient and effective support to all our users. Thank you for your 5-star review! Your feedback greatly contributes to our constant pursuit of overall quality enhancement.

Kind regards,
The Opinew Team

June 9, 2018

This is a great product with amazing customer service. At first it seemed like a minimally beneficial app; however, they reached out to me, on their own and offered to clean up the placement and details in my code. I accepted the request and they performed a very good job of cleaning up its appearance on my site. AAA+ service and very easy to use.

Keep America Now
United States
19 days using the app
Opinew replied December 12, 2023

Hello, thank you for leaving such a fantastic review! We're thrilled to hear that you've had a great experience with our service. It's always our aim at Opinew to offer excellent customer service and we're glad to hear we hit the mark for you. We also appreciate your comments on the usefulness of our app, our proactive support, and the positive changes to your site after cleanup. Your feedback is vital as it helps us continue to improve and provide the best service possible. Please don't hesitate to reach out if you have any further needs or questions.
Best regards,
The Opinew Team

November 4, 2020

Customer support is excellent! They were available for help as early as 5am! Best app I've come accross for importing reviews

Parliment House of Products LLC
United States
19 days using the app
Opinew replied December 6, 2023

Hello! We're thrilled to hear that our customer support made a positive impact on your experience. Our team always strives to be available when our users need us. It's so heartening to hear that we're the "best app" you've come across for importing reviews. That really means a lot to us.

Should you need any further assistance at any time, please don't hesitate to reach out. Your feedback and satisfaction are very important to us.

Best Regards,
Opinew Team

June 26, 2020

So far so good! Just started and it seems easy to use. I haven't imported reviews from eBay yet, but that's my next step!

Ninth Isle
United States
19 days using the app
Opinew replied December 7, 2023

Hello,

We're delighted that you've hit the ground running with our app and found it easy to use. It's great to know that you're finding it so far so good!

Importing reviews from eBay can greatly enhance your Shopify store experience, and we're excited for you to try out this feature.

Should you need any guidance or encounter any issues during the process, feel free to reach out to our support team. We're with you every step of the way!

Thanks for taking the time to leave us a 5-star rating. Your feedback helps us continue improving and providing a top-tier service for all our users.

Best,
The Opinew Team

October 20, 2019

helpful app, i love it. easy to install and intergrate with shopify app. i recommend it to any store owner.

felofelo
United States
19 days using the app
Opinew replied December 8, 2023

Hi there,

We’re thrilled to hear that you love Opinew and found it easy to install and integrate with Shopify! Your experience is exactly what we strive for. It’s wonderful to hear how highly you recommend Opinew to other store owners.

Thanks again for taking the time to leave such a fantastic review. We greatly appreciate your feedback as we continue to improve the app for users like you.

Best wishes,
The Opinew Team