Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

Edited May 16, 2020

great and easy to use app. instructions in the beginning are really helpful, so you can use all the features very quickly after installing it. i really recommend it. also very qick and helpful support via chat!!

wunderwekzeug
Germany
19 days using the app
Opinew replied December 8, 2023

We're thrilled to hear that you found our app great and easy to use, and that the instructions at the beginning were really helpful! It's fantastic to know you were able to use all the features quickly after installing--exactly what we aim for. We also appreciate your recommendation and your kind words about our support via chat, as we strive to provide efficient and effective support to all our users. Thank you for your 5-star review! Your feedback greatly contributes to our constant pursuit of overall quality enhancement.

Kind regards,
The Opinew Team

June 9, 2018

This is a great product with amazing customer service. At first it seemed like a minimally beneficial app; however, they reached out to me, on their own and offered to clean up the placement and details in my code. I accepted the request and they performed a very good job of cleaning up its appearance on my site. AAA+ service and very easy to use.

Keep America Now
United States
19 days using the app
Opinew replied December 12, 2023

Hello, thank you for leaving such a fantastic review! We're thrilled to hear that you've had a great experience with our service. It's always our aim at Opinew to offer excellent customer service and we're glad to hear we hit the mark for you. We also appreciate your comments on the usefulness of our app, our proactive support, and the positive changes to your site after cleanup. Your feedback is vital as it helps us continue to improve and provide the best service possible. Please don't hesitate to reach out if you have any further needs or questions.
Best regards,
The Opinew Team

November 4, 2020

Customer support is excellent! They were available for help as early as 5am! Best app I've come accross for importing reviews

Parliment House of Products LLC
United States
19 days using the app
Opinew replied December 6, 2023

Hello! We're thrilled to hear that our customer support made a positive impact on your experience. Our team always strives to be available when our users need us. It's so heartening to hear that we're the "best app" you've come across for importing reviews. That really means a lot to us.

Should you need any further assistance at any time, please don't hesitate to reach out. Your feedback and satisfaction are very important to us.

Best Regards,
Opinew Team

June 26, 2020

So far so good! Just started and it seems easy to use. I haven't imported reviews from eBay yet, but that's my next step!

Ninth Isle
United States
19 days using the app
Opinew replied December 7, 2023

Hello,

We're delighted that you've hit the ground running with our app and found it easy to use. It's great to know that you're finding it so far so good!

Importing reviews from eBay can greatly enhance your Shopify store experience, and we're excited for you to try out this feature.

Should you need any guidance or encounter any issues during the process, feel free to reach out to our support team. We're with you every step of the way!

Thanks for taking the time to leave us a 5-star rating. Your feedback helps us continue improving and providing a top-tier service for all our users.

Best,
The Opinew Team

October 20, 2019

helpful app, i love it. easy to install and intergrate with shopify app. i recommend it to any store owner.

felofelo
United States
19 days using the app
Opinew replied December 8, 2023

Hi there,

We’re thrilled to hear that you love Opinew and found it easy to install and integrate with Shopify! Your experience is exactly what we strive for. It’s wonderful to hear how highly you recommend Opinew to other store owners.

Thanks again for taking the time to leave such a fantastic review. We greatly appreciate your feedback as we continue to improve the app for users like you.

Best wishes,
The Opinew Team

January 31, 2021

Great app with great support! The app integrates well with other apps and the setup is really easy to understand.

MooneMoone
United States
19 days using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're finding our app easy to use and well-integrated with other apps, and that our support team has managed to impress you. Your kind words are very motivating for us. While we strive todo our best, hearing positive feedback from our valued users like you makes it all worth it. In case you come across any challenges in the future, do not hesitate to reach out to our support team. We are always here to assist. Thank you so much for the 5-star rating - It means the world to us!
Best Wishes,
The Opinew Team

May 28, 2021

Excellent support, I loved the app.
it's easy to set up and works perfect with my shopify store.
the best thing is that it has a free trial period, I recommend it 100%

TJM
Chile
18 days using the app
Opinew replied December 6, 2023

Thank you so much for sharing your positive experience with Opinew Product Reviews App UGC! We are thrilled that you found our app easy to set up and that it works seamlessly with your Shopify store. It's wonderful to hear that you appreciated our support and free trial period. We are grateful for your 100% recommendation!

Your feedback is important as it encourages us to continue improving our service. Thank you once again for choosing us and contributing to our awesome user community.

Best Wishes,
The Opinew Team

August 27, 2020

Not bad really helped with getting some of our amazon reviews into our Shopify store. Quick process that saves time from manual import

MIXT Energy
United States
18 days using the app
Opinew replied December 6, 2023

Hello,

Thank you for sharing your positive experience with the Opinew Product Reviews App UGC. We're thrilled to hear that our app has been instrumental in transferring your Amazon reviews to your Shopify store and certainly, that it has been a time-saver for you.

Your feedback is vital to us as it helps us continue to refine and make our app more beneficial for our users like you.

Stay connected!

Best Wishes,
The Opinew Team

February 22, 2021

The app seems to work on our site and the support was very quick and effective when we had a widget issue. Thank you!

turquoiseliving
United Kingdom
18 days using the app
Opinew replied December 6, 2023

Thank you so much for your positive feedback! We're glad to know that our app is working well on your site and that our support team could quickly resolve your widget issue. It's always our top priority to provide efficient and effective support to our customers. Please don't hesitate to reach out if you need any assistance in the future, we're always here to help. Your feedback greatly contributes to our continuous effort to deliver the best service possible.

Best regards,
The Opinew Team

September 30, 2020

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scaryweenshop
Belgium
18 days using the app
Opinew replied December 6, 2023

Thank you for leaving a review, although we find it a bit unclear. We're glad to see you've given us a 5-star rating! If you have any feedback or specific experiences you'd like to share, we'd appreciate hearing more. Your input helps us to continually improve.

Best,
The Opinew Team