Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

March 17, 2023

Very fast resolution speed, hope to continue to maintain the original intention, I will give you 5 stars!

igoheals.com
China
17 days using the app
Opinew replied December 5, 2023

Thank you so much for your 5-star review! We're thrilled to hear you're pleased with our quick resolution times, and appreciate your support. Your feedback is pivotal to us as it helps to continue offering a helpful and efficient service. Don't hesitate to reach out if you need anything else, your satisfaction is our priority.

Best wishes,
The Opinew Team

July 26, 2020

One of the best customer support I have ever seen. Straight to the point and did the work in the best way possible. App is perfect for importing amazon reviews.

stand-out-profile-pic
Germany
17 days using the app
Opinew replied December 6, 2023

We're thrilled to hear that you've had a great experience with our customer support and that our app is meeting your needs effectively, especially for importing Amazon reviews. Your kind words mean a lot to us. Thank you for taking the time to share your experience. Your feedback plays a major role in our quest to make our app the best it can be.

Best Wishes,
The Opinew Team

September 17, 2019

Great app that has allowed me to incorporate the function of adding reviews with photos and Thomasz has been very supportive and quick with his responses.

bollyrent
United States
17 days using the app
Opinew replied December 8, 2023

We're so glad to hear you're enjoying the Opinew app and finding our photo review feature beneficial! It's fantastic that Thomasz could provide the support you needed in a timely manner. Reviews like yours help us continue improving our services and providing top-notch support. Thank you very much for the fantastic feedback and the 5-star rating!

Best wishes,
The Opinew Team

July 16, 2021

Good service and it solved my problem in no time! I definitely recommend checking this app out good stuff

SleepingGrace
Canada
16 days using the app
Opinew replied December 6, 2023

Thank you for the stellar 5-star rating! We're excited to hear that our service was able to solve your problem swiftly and effectively. Your recommendation means a lot to us. It's great to know our app is proving useful for you. We value your feedback as it helps us continue to provide top-quality service to all our users. Thank you for choosing Opinew.

Best regards,
The Opinew Team

August 30, 2020

Facile à mettre en œuvre et très bien expliqué. important pour le lien social et la confiance client. je recommande vivement
reste a voir à l'usage.

Bagher'Light
France
About 1 year using the app
Opinew replied December 6, 2023

Merci beaucoup pour votre commentaire positif. Nous sommes ravis de savoir que vous trouvez notre application facile à utiliser et bien expliquée. Nous apprécions votre recommandation !

Cependant, nous avons remarqué que vous avez mentionné "reste à voir à l'usage". Si vous rencontrez des problèmes ou avez des préoccupations lors de l'utilisation de notre application, n'hésitez pas à contacter notre équipe d'assistance. Votre satisfaction est notre priorité et nous sommes là pour vous aider.

Votre avis est très important pour nous et aide notre équipe à s'améliorer et à proposer le meilleur service possible.
Merci encore de partager votre expérience avec nous.

L'équipe Opinew.

March 31, 2019

Fab and easy app to import reviews, particularly like that the customer photos are also imported, great to verify your products to potential customers. Customer service was great! Had a question and was responded to quickly.Would be fab if Orbelo suppliers could be included however its not a huge issue and still worthy of 5 stars. Would highly recommend!

Mumma Hicks
United Kingdom
16 days using the app
Opinew replied December 11, 2023

We're thrilled to hear that you find our app fab and easy to use, and that you're making the most out of its features like importing customer reviews and photos! It's wonderful that our customer service could assist you promptly and efficiently. We greatly value your suggestion about including Orbelo suppliers and assure you that we'll consider this for future product updates. We genuinely appreciate your five-star rating and high recommendation! Thank you for taking the time to share your experience with Opinew. Your feedback helps us continually improve.

Best Regards,
The Opinew Team

March 4, 2023

i just started using this app , so far so good . customer support is super helpful . Support was available at 1AM GMT.

Haven't tried out all the features yet but will do so soon

Great app Opinew team

Battle Supreme
United Kingdom
About 1 year using the app
Opinew replied March 7, 2023

Hi,
Thank you for taking the time to review our app!
We're glad to hear that you're off to a good start with our app and that our customer support team was able to assist you when you needed it. We're always here to help, no matter the time of day!
Thank you for choosing Opinew, and we look forward to serving you in the future.

Have a lovely day,
The Opinew Team

February 25, 2020

Excellent support I am testing the application and the support solved a problem in minutes. Thank you

liftedhorizon
United States
16 days using the app
Opinew replied December 8, 2023

We're thrilled to hear that our support team was able to assist you promptly, and you're having a great experience testing our application. Your positive feedback really encourages us to continue delivering top-notch service. Feel free to reach out if you encounter any other issues or have questions; our team is always here to help! Your input is truly valuable for us.

Cheers,
The Opinew Team

September 19, 2020

Awesome app! We use it for all our websites and its by far the best review app. The support ist superior and truly helpful. Daniel answered in a timely manner and solved our problems super fast. Before opinew we used JUDGE.Me and they were at perhaps 50% of what opinew is at - and we used judge.me for a long time! Just great and by far one of our favorite apps.

NAIPO®
Germany
16 days using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're finding Opinew super useful! It's wonderful to know that we're your favorite app for product reviews. We appreciate the special mention about the support received from Daniel; he’s certainly a vital member of our team. Your words reaffirm the hard work we put in every day.

It's heartening to know that you have found more value in our app compared to the previous one you were using. We promise to continue improving the app to serve you even better.

Your high praise means a lot to us and we assure you that we will keep up the same level of product and service. Your feedback keeps us motivated in our ongoing mission to provide the best app experience. Thanks again for choosing Opinew!

Kind regards,
The Opinew Team

July 7, 2021

Amazing review app. Very easy to import reviews from Amazon and other third-party marketplaces. Additionally, customer service is VERY responsive and always willing to assist you.

Shopango.com
United States
16 days using the app
Opinew replied December 6, 2023

We're thrilled to hear that you find our review app amazing and easy to use, especially when importing reviews from Amazon and other third party marketplaces! It brightens our day to know that our customer service has lived up to your expectations and has been able to assist you efficiently. Your positive feedback is a huge boost for us. Thank you for taking the time to write it.

Remember, we're here if you need further assistance or have any other feedback that you feel can help us improve. Your feedback is key to our continued efforts to serve you better.

Best Wishes,
The Opinew Team