Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,727)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

November 20, 2019

Awesome app which works well & integrates easily. The team is quick to provide support too! Highly recommended to all!

PupDoodle
Singapore
23 days using the app
Opinew replied December 8, 2023

Hello,

It sounds like you're having a fantastic time using Opinew Product Reviews App UGC. We're thrilled to hear that you like our easy integration and prompt support. Your support and recommendation mean a lot to us.

Your feedback boosts our motivation to work even harder in serving you better. Please don't hesitate to get in touch should you need more assistance in the future.

Thank you once again for taking the time to leave us such an energetic review!

From the Opinew team

Edited July 9, 2024

This app has gone downhill fast. Prices have skyrocketed, and they've stripped away features that were part of the base paid package. Now, I have to pay FIVE TIMES MORE just to respond to reviews on my products—a feature that was previously included. This is a blatant cash grab that completely disregards the small businesses Opinew claims to support with said package.

Customer support has become a nightmare. It takes forever to get a response, and when you finally do, the reps act clueless. One even told me there was no record of our previous conversations. I HAD TO INCLUDE SCREENSHOTS OF PREVIOUS MESSAGES BEFORE I GOT SOME HELP. This level of incompetence and disregard for loyal customers is infuriating.

The Hook Up
United States
Almost 2 years using the app
Opinew replied December 5, 2023

We're thrilled to hear you've had such a positive experience with us, and it's great to know that Opinew Product Reviews App UGC is saving you money and meeting your needs! We always strive to provide efficient, professional service, and it's satisfying to know that we've done just that.

Your recommendation is greatly appreciated, and we are glad that our support team could be of assistance in adjusting the code to fit your needs. Ensuring seamless usage of our app is our priority.

Remember, we're here for any further support you might need! Thanks again for your kind words, we really appreciate it.

Best Regards,
The Opinew Team

May 29, 2020

Estoy super feliz!!! Todo lo que quería implantar en mi tienda lo he podido hacer. El servicio técnico es maravilloso, contestan siempre muy rápido y resuelven todas las dudas. Recomiendo mucho esta app!!

Teposteo
Czechia
22 days using the app
Opinew replied December 8, 2023

Estamos encantados de oír que estás super feliz con nuestra aplicación y nuestro equipo de servicio técnico. Es fantástico saber que has podido implantar todo lo que querías en tu tienda con nuestra ayuda. Tu recomendación significa mucho para nosotros. Agradecemos mucho tu positiva evaluación.

Gracias por elegir Opinew.

Con cariño,
El equipo de Opinew

November 12, 2019

good good good godd good good good good godd good goood gooood good goood goood goood godd..............0

Trangoo
Netherlands
22 days using the app
Opinew replied December 8, 2023

Hi there,

We are thrilled to see a perfect 5-star rating and appreciate your succinctly positive feedback: “good”. However, the rest of your review's content is a bit unclear to us. If you have any further insights, suggestions, or details you'd like to share about your experience with the Opinew Product Reviews App, we welcome them and would love to hear more.

Thank you again for taking the time to provide your feedback, as it greatly helps us continue to improve and deliver a better experience for all our users.

Cheers,
The Opinew Team

July 28, 2018

Hands down the best app and top notch customer service. Thanks guys

Pocoplur
United States
22 days using the app
Opinew replied December 12, 2023

Thank you so much for your kind words! We are incredibly happy to hear that you consider our application as the best and that our customer service met your expectations. Your positive feedback keeps us motivated to continue providing top-notch service. Thanks again for taking the time to review Opinew Product Reviews App UGC. We truly appreciate your support!

Best wishes,
The Opinew Team

May 15, 2020

Me encanta esta app de review,proceso facil de configuracion, buenas practicas de retencion de clientes con los cupones por review. 100% recomendada

7andteen
Spain
22 days using the app
Opinew replied December 8, 2023

Nos alegra mucho escuchar que estás disfrutando nuestra app, especialmente las funciones como el proceso fácil de configuración y las prácticas de retención de clientes con los cupones por review. Tu apoyo y recomendación significa mucho para nosotros. Muchas gracias por tomarte el tiempo de compartir tu experiencia. Valoramos enormemente tu retroalimentación.

Saludos cordiales,
El equipo de Opinew

July 21, 2022

They are very responsive and helpful.
They respond quickly and can add functionality or help if necessary.

QualityDins
Australia
22 days using the app
Opinew replied December 5, 2023

Thank you for your excellent review! We're thrilled to hear that you've found our support team responsive and helpful. Your kind words keep us motivated in our aim to continuously provide and improve on the high-quality service and functionality that Opinew offers. Remember, we're always here to help. Thanks so much for sharing your experience, it means the world to us.

Best regards,
The Opinew Team

May 31, 2020

Best review app ever, runs smoothly and the plans are very convenient compared to their competitors.

LeCharmeDeals
Italy
22 days using the app
Opinew replied December 8, 2023

Thanks a lot for your kind words and the full 5-star rating. We are glad that you find Opinew to be the best review app and appreciate our competitive pricing plans. Rest assured, we will continue to keep our service running smoothly and remain convenient for our users. Your feedback significantly boosts our team's dedication and helps us perform better. Thanks again, and if there's anything else we can help you with, don't hesitate to let us know.

Best regards,
The Opinew Team

May 2, 2020

The app is very easy to follow. They give you step by step instructions on how to install to your site.

Adebabes
Canada
Over 1 year using the app
Opinew replied December 8, 2023

Hi there,

Thanks for sharing your positive experience. We're pleased to know that you find our Opinew Product Reviews App easy to use and follow. Our team puts a lot of effort into making sure the instructions are clear and simple, so we're glad it is having the desired effect.

Don't hesitate to get in touch if you have any more questions or insights – your feedback really helps us to improve.

Kind regards,
The Opinew Team

Edited November 12, 2018

Great app. Very fast, simple, responsive, affordable, and it looks great. The support is also top notch.

Mach eSports
United States
22 days using the app
Opinew replied December 12, 2023

We're thrilled to hear that you had a great experience with our Opinew Product Reviews App UGC, and we're particularly pleased to learn that our support team was able to assist you! As a company, we pride ourselves on delivering a fast, simple, responsive, and cost-effective app that both looks fantastic and meets our users’ needs.

We are constantly striving to improve our services and user experience, and your positive feedback really contributes to that process.

Thanks for taking the time to share your thoughts, and for the 5-star review!

Best Wishes,
The Opinew Team