Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,727)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

November 14, 2018

The customer service chat was amazing, helped me alot with my installation and my questions, highly recommend the app, it looks great in my store. :-)

Coolest Shopping
Spain
7 days using the app
Opinew replied December 12, 2023

We're delighted to hear that you had a positive experience with our customer service chat and that our app is a great fit for your store. Your kind recommendations mean a lot to us. Rest assured, we're always here to assist you with any future queries or concerns. Thank you for taking the time to leave us this review—your feedback helps us make sure we're delivering the best experience for our users.

Best,
The Opinew Team

August 5, 2021

App is good and the customer service is good. Appreciate this service. recommend it to shopify store owners.

Beplain
South Korea
6 months using the app
Opinew replied December 6, 2023

We're thrilled to hear that you find our app and customer service good. Your recommendation to other Shopify store owners means a lot to us and we sincerely appreciate it. Although we're happy that you had a positive experience with us, we noticed that you've given us 4 stars. If there's anything more we could do to enhance your experience and make it a 5-star one, please let us know. Your feedback greatly helps us improve. Thank you for choosing Opinew.

Best regards,
The Opinew Team

February 8, 2020

Really love the support of this app. Whenever I have a problem they always respond super fast and try their best to help me! I like the easy way you can import reviews and the look on the page too! Super awesome!

MambalaMat
Romania
7 days using the app
Opinew replied December 8, 2023

Thanks so much for your fantastic review! We're thrilled to hear that you're enjoying our app and finding our support team helpful and responsive. We strive to provide fast assistance and a user-friendly import feature, so it's great to see that reflected in your experience. Your positive feedback motivates us to continue with our efforts. Thanks once more for your support!

Best wishes,
The Opinew Team

February 24, 2024

its good

LuxeCurves
Australia
About 1 hour using the app
September 5, 2019

Super Aplikacja, obsługa tak samo, pozdrowienia dla Tomka z Glasgow który bardzo mi pomógł ( pracuje w obsłudze technicznej )

scooperadr
Poland
7 days using the app
Opinew replied December 8, 2023

Cieszymy się, że jesteś zadowolony z naszej aplikacji, Opinew, i z usług naszego zespołu obsługi klienta. Tomka z Glasgow na pewno ucieszy Twoje serdeczne pozdrowienia, ceni on takie pozytywne opinie od naszych klientów.

Twój komentarz naprawdę wzmacnia nasze przekonanie, że to co robimy jest właściwe i inspiruje nas do dalszych starań.

Dziękujemy za poświęcony nam czas i cieszymy się, że jesteś z nami.

Zespół Opinew

December 15, 2019

I'm loving the app so far. It's very easy to use and the customer service from Tomasz was top notch. I highly recommend these guys!

Ericol Jewelry
Canada
7 days using the app
Opinew replied December 8, 2023

Thanks for the fantastic review! We're thrilled to hear that you're enjoying our app and found it easy to use. It's wonderful to know that Tomasz was able to provide you with the excellent experience we strive for. Your recommendation means a lot to us. We're committed to providing great customer service and we're overjoyed to receive your compliments and appreciation.

Stay tuned for more exciting features to enhance your experience with us. Your support and voice are very important to us.

Best Wishes,
The Opinew Team

May 2, 2022

It was easy to import my amazon reviews, besides that I really like the support that is super quick, efficient and friendly.

BactoDes
Germany
7 days using the app
Opinew replied May 2, 2022

Hi,
Thank you for leaving us a 5-star review!
We're glad to hear you were able to import Amazon reviews easily and that our support team assisted you properly.

We hope you'll be able to influence a lot more orders with reviews 📈

All the best,
Customer Success Team | Opinew

September 20, 2020

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thecalmoptic
Belgium
7 days using the app
Opinew replied December 6, 2023

Hi there,

It seems like your review is a bit unclear, but we see that you've given us a 5-star rating. We really appreciate this! If you have any additional thoughts or insights you'd like to share, we'd love to hear them. Your feedback helps us continue to improve our service.

Thanks for your support!

Best,
The Opinew Team

September 6, 2023

Emira is AWESOME!

Fixed the problem I was facing quick! Under a couple of minutes.

Mindless Shoppers
Australia
6 days using the app
Opinew replied December 4, 2023

Hello, thank you so much for your 5-star review! We're thrilled to hear that Emira was able to help you out and resolve your issue in such a timely manner. We pride ourselves on our efficient, friendly support team, and Emira will surely be glad to hear about your positive feedback. Please don't hesitate to reach out again if you have any more issues or questions. We appreciate your feedback and your use of Opinew Product Reviews App UGC. Cheers from the Opinew Team!

June 11, 2019

I LOVE this app! I was having some issues at 12.30 am. I typed a comment in the app's chat window, thinking I wouldn't hear til the next day... surprisingly someone answered and said they will fix the issue! Absolutely awesome and friendly customer service, can't recommend enough!

Shopping Delight
United Kingdom
6 days using the app
Opinew replied December 8, 2023

We're thrilled to hear that you love our app! At Opinew, we strive to provide top-notch customer service no matter the time. We're delighted that our team could help solve your issues promptly and exceed your expectations. Your positive feedback and the 5-star rating greatly brighten our day! Should you require further assistance or have more feedback, never hesitate to reach out via our chat. Thanks for recommending us!

Best Regards,
The Opinew Team