Reviews (1,647)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly design and advanced features, including easy importation of reviews from Amazon and Aliexpress. Its customizable design, review collection process, and Google Shopping campaign integration are also favored. The support team is noted for their prompt and efficient help. The free version offers significant functionality and the installation process is straightforward. Merchants value its ability to manage reviews, add product authenticity, and enhance store reputation.
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very fast customer support they helped me import reviews for my three products. it is such a difficult process going through all these different apps but thank god this was my second try
There are a lot of apps out their that claim to solve the world, it's a minefield out there and we totally get it. It's why this review means even more to us...
Our support team are a big part of what we do. We are UK based but have in house support experts in all time zones so if you need anything, just let us know!
-Customer Success Team
great support team, helped me out a lot, really seemless and helps that you van import via amazon www
Hi there,
We're delighted to hear that you found our support team helpful and the import process from Amazon seamless. Your feedback is really appreciated and it makes us happy to know we could assist you.
However, we noticed that despite your positive feedback, our app received a 4-star rating. If there was something that didn't meet your expectations or something you struggled with, please don't hesitate to reach out to our support team. We continuously work towards improving our app and your feedback is very important to us.
Thanks once again for taking the time to write a review.
Best wishes,
The Opinew Team.
Great app, clean layout that looks great on our site and A+ support. I tried a few review apps before landing here and this was by far the best fit for us! Thank you!
Hi there,
Wow! We're absolutely thrilled to hear your positive feedback! It's great to know that our app and the clean layout have fit well into your site. We aim to provide top-notch service, so it's reassuring to hear that our support has been up to the mark.
Your satisfaction is paramount to us, and it makes us really happy to see comments like this. Your kind words make all our efforts worthwhile.
Please feel free to reach out any time if you have further queries or suggestions. We continuously strive to improve and your feedback plays a significant role in that.
Thanks again for sharing your experience,
Opinew Team
I just got the app and it was a bit hard to set up on my own because i hate technical stuff, but the customer service is world class. Daniel deserve 10 stars for his helpfulness and quick responses. I plan to upgrade once i see how much it helps with the conversion. Thanks again for your help ...
Hello,
We're sorry to hear that you found the initial setup a bit challenging, but are thrilled that Daniel could provide the assistance you needed! We pride ourselves on our customer service and it's wonderful to hear that he had such a positive impact on your experience.
Your kind words are greatly appreciated and we'll certainly share them with Daniel. Also, we're excited to hear about your plans to upgrade and see how Opinew can further enhance your conversion rates.
We encourage you to reach out to our customer support should you ever need assistance. We're committed to ensuring your experience continues to be great!
Your feedback is critical in helping us deliver the best service possible.
Best regards,
The Opinew Team
Has a lot of great features look forward to seeing the results after running my store after a few months.
Hi there,
We're thrilled to hear that you're finding our features great! Your positive feedback means the world to us here at Opinew. It's exciting to hear that you're looking forward to seeing results after a few months of use - we can't wait for you to share your success story. Remember, we're always here more than happy to assist you if you have any queries in the meantime. Your feedback plays a vital role in our commitment to making our app the best it can be.
Kindest regards,
The Opinew Team
Great support, have everything you ever need from Review App. It definitely helps to increase shop sales
Hi there,
We're ecstatic to hear that you've had a positive experience with our Opinew Product Reviews App, and that it's helping to boost your shop sales - that's what we aim for! Your words about our support team have truly made our day.
Your feedback is instrumental as we continue to optimise and improve our app for users like you.
Thank you for choosing and supporting Opinew.
Best regards,
The Opinew Team
Updated: The app was not my taste but the customer support was friendly and helpful.
Old comment: Leave a mess of code when delete the app.
Sorry to hear you were unhappy. To cleanly remove the code please do it from inside our app (not shopify apps menu).
https://www.opinew.com/help-center/knowledge-base/uninstall-and-remove-opinew-code/
We would love to be able to remove the app code when you uninstall but shopify cuts off our permissions to do so when you uninstall by clicking the bin button in shopify apps menu. If you do it from inside the app, we remove all the code cleanly.
I am very happy with not only the functionality of the app, but the support from the team at Opinew. It was very easy to integrate AND there is a bunch of extra functionality that I didn't know about. Definitely recommend this app! CHEERS!
Hi there,
We're thrilled to read your positive comments about our app and team! We work hard to provide smooth integration and rich functionalities, and it's wonderful to hear that you've found these aspects valuable. Your recommendation truly means a lot to us.
Do continue exploring and making the most out of Opinew. If there's anything else we can assist you with, don't hesitate to reach out.
We sincerely appreciate you taking the time to share your satisfaction with our app. Thank you!
The Opinew Team
very good app
Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
We truly appreciate your positive feedback about the Opinew Product Reviews App! It's fantastic to hear that you have found our app to be very good. Your feedback can indeed guide other merchants in making decisions, so we're grateful for your input. Thanks for the outstanding 5-star rating!
Your trust in our app means a lot to us. Should you need any further assistance or have any other suggestions, don't hesitate to share them with us. Your feedback is paramount to us in ensuring we continuously improve our user experience.
Best wishes,
The Opinew Team
Just started using this app and so far, so good! Their customer support available through the online chat is fantastic.
We're delighted to hear that you're enjoying the Opinew Product Reviews App so far, and that our customer support has been able to assist you effectively! We pride ourselves on providing excellent support, so it's fantastic to hear that this is being recognized. Your feedback truly motivates us to keep delivering top-notch service. As you continue using the app, do not hesitate to reach out if you need anything. Thank you for taking the time to review us.
Best regards,
The Opinew Team