Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and complex features, including the ability to import reviews from Amazon, saving significant time and money. The support team, especially through live chat, is efficient and helpful. The smooth integration with Shopify enhances product credibility through reviews. Merchants value the unique review product and experience, effective review management, and customizable design of reviews on the landing page. The tool for uploading photos, reviews, and importing from Aliexpress is easy to use and highly valued, enhancing online presence and influencing sales.

July 16, 2019

I've been looking for an app like this for a while now. This app works perfectly!! The amazon review importer works perfect. Also great customer service. They helped me with the install and even helped me delete the previous review app I had. Can't wait to see how the email review requests works. Great app!!! Highly recommend!!!

Kidskin
United States
About 20 hours using the app
Opinew replied December 8, 2023

Hi, we are thrilled to hear your fantastic feedback! We're glad that our app perfectly fit your needs and that our Amazon review importer function works flawlessly for you.

It's also great to hear about your positive experience with our customer service – our team always works hard to provide top-notch support to our clients.

We're excited to see your results with our email review requests function and appreciate your high recommendation. Remember, your views continue to inspire us to provide an improved experience to our users.

Thanks again from the Opinew team!

January 4, 2023

This app allows you to customize everything, from email templates to widgets to reviews and carousels for your website.
The app is easy to use, and the support is excellent.

You & I
Norway
About 19 hours using the app
Opinew replied January 4, 2023

Hi,
Thanks for the great review! We're delighted to hear that you've been finding the app easy to use and that you've had a positive experience with our support team. We're always working to improve the app and make it as customizable and user-friendly as possible, so your feedback is much appreciated. Thanks again for using our app!

Have a lovely day,
Opinew Team

October 5, 2022

Tres bien application fonctionelle et tres bon Service client, je reccomande Opinew sans probleme !! :)

Jewelfavor
France
About 19 hours using the app
Opinew replied December 5, 2023

Merci beaucoup pour votre merveilleuse évaluation! Nous sommes ravis que vous trouviez notre application utile et que vous ayez une excellente expérience avec notre service client. Votre recommandation compte beaucoup pour nous. Continuez à profiter de l'utilisation d'Opinew!

Merci de faire partie de la famille Opinew.

July 4, 2019

great support that was very quick! said they might be adding the option to add custom form fields for reviews (customer age, height, weight, shoe size, stc.) which is the only thing missing. otherwise, perfect.

Borrow The Bazaar
United States
About 16 hours using the app
Opinew replied December 8, 2023

Hi there,

We're thrilled to hear you found our support helpful and fast! Your positive words truly mean a lot to us.

Your suggestion for adding custom form fields in the reviews is already on our roadmap. Reviews like yours help us understand what our users truly need. We really appreciate your feedback and we'll definitely consider it for our future updates.

Meanwhile, continue enjoying the existing features and stay tuned for updates. If you need more assistance or any other suggestions to share, remember, we're just a message away.

Thanks again,
The Opinew Team

May 9, 2020

dope n

InstantWhite
Canada
About 16 hours using the app
Opinew replied December 8, 2023

Hi there,

We're thrilled to read your short and sweet review! We're guessing from the 5-star rating and the word "dope" that you're having a great experience with our Product Reviews App. If there's anything specific you liked or any feedback you'd like to share, we're all ears.

Your feedback plays a crucial role in helping us serve you better.

Best wishes,
The Opinew Team

May 4, 2020

Love being able to customize widget to fit seamlessly into my store! Everything works great. Thanks!

Humour and Heart
United States
About 16 hours using the app
Opinew replied December 8, 2023

Hi there,

It's fantastic to hear that you love being able to customize the widget and that it’s integrating seamlessly with your store! We're thrilled to know everything works great for you.

We strive to create a user-friendly experience, and the details you shared tell us we’re on the right track. Your kind words mean a lot to us.

Remember, your feedback plays a significant role in our ongoing efforts to improve our services.

We thank you for this lovely review!

Best wishes,
The Opinew Team

May 5, 2022

If you're looking for a review app, this is a must-have.
Support is a big plus, even with the free plan! I had an issue and they solved it super fast.

Florade.de
Germany
About 14 hours using the app
Opinew replied May 5, 2022

Hi,

Thank you for leaving us a 5⭐️ review! We're delighted to hear that our app & support hit the mark for you.

Have a lovely day,
Customer Success Team | Opinew

October 26, 2023

Thanks i received my products within 10 days

SHAMA SHOPPING CENTER
United States
18 minutes using the app
Opinew replied December 4, 2023

We're really glad to know that you received your products timely! It's great to hear that we were able to meet your delivery expectations. However, we couldn't help but notice the four-star rating. If there's any area of our service that can be improved to provide you a five-star experience next time, please feel free to share it with us. Your feedback makes us strive to do even better.
Thanks once again for choosing Opinew.

Best Regards,
The Opinew Team

August 17, 2022

This app is highly recommended!.
The support team responds within a few minutes.
This app has been very helpful and informative so far.

Lifestyle And Gifts
Kenya
About 13 hours using the app
Opinew replied December 5, 2023

We're delighted to read your review! We're thrilled that you find Opinew Product Reviews App UGC helpful and informative, and you've had a positive experience with our support team. Your kind words mean a lot to us and we're grateful for your high recommendation. Remember, your feedback helps us to continually improve our services. Thank you for taking the time to leave us this review.

Best Wishes,
The Opinew Team

September 19, 2023

Vatsal was prompt to respond and knew exactly the right thing to do.
They were very helpful and efficient in solving our problems.

Teendow
China
About 3 hours using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to receive your positive feedback about Vatsal from our team. It's wonderful to know that our support team was able to provide swift and effective resolutions to your issues. We're here to ensure that your experience with our app is as seamless as possible.

Your feedback is crucial to ensuring we continue delivering the top-notch service you deserve. Thank you for taking the time to share this.

Best regards,
The Opinew Team