Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and advanced features, including easy importation of reviews from Amazon and Aliexpress. Its customizable design, review collection process, and Google Shopping campaign integration are also favored. The support team is noted for their prompt and efficient help. The free version offers significant functionality and the installation process is straightforward. Merchants value its ability to manage reviews, add product authenticity, and enhance store reputation.

September 19, 2023

Vatsal was prompt to respond and knew exactly the right thing to do.
They were very helpful and efficient in solving our problems.

Teendow
China
About 3 hours using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to receive your positive feedback about Vatsal from our team. It's wonderful to know that our support team was able to provide swift and effective resolutions to your issues. We're here to ensure that your experience with our app is as seamless as possible.

Your feedback is crucial to ensuring we continue delivering the top-notch service you deserve. Thank you for taking the time to share this.

Best regards,
The Opinew Team

May 30, 2020

Super easy to use. Interface is very user friendly Tech support was very helpful and quick to reply!

Subi Superfood
Canada
About 7 hours using the app
Opinew replied December 8, 2023

Thank you so much for the amazing review! We're thrilled you found our app easy to use and our interface user-friendly. It's great to know that our tech support team was able to assist you promptly and effectively. Your kind words act as a huge motivation for our team.

Remember, your feedback is what helps us improve and provide the best service possible.

Thanks again,
The Opinew Team

February 12, 2020

I use this app to help me boost sales. I wish it would be completely free but overall I am completely in love with it!

Theminivanity
United States
About 7 hours using the app
Opinew replied December 8, 2023

We're thrilled to hear that our app is helping you boost your sales! Your love for the app means a lot to us. We understand your wish for it to be completely free, and while we offer our services at the most competitive prices, we do our best to ensure our features are worth it. It's always inspiring for us to learn how our app adds value for our users like you. Your feedback is pivotal in helping us maintain the quality and effectiveness of our service. Thanks again for your kind words.

Best Wishes,
The Opinew Team

September 23, 2020

Nice app! Love that allows me to import the reviews from Amazon and the support is really fast and efficient.

Cordialsa USA INC
United States
About 6 hours using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're enjoying Opinew, and that our fast and efficient support stands out for you. The ability to import reviews from Amazon is indeed a unique feature that we're proud of! Thank you for sharing your positive experience. We value your feedback and we're here to support you whenever you need. Thanks again for choosing and recommending Opinew!

Best,
The Opinew Team

July 6, 2023

Yesterday was good enough and the customer service was excellent. They solved the pagination display problem.

AHRES Online Store
Japan
About 6 hours using the app
Opinew replied December 4, 2023

Thank you for your glowing review! We are thrilled to know that you are satisfied with our customer service and that we could resolve the pagination display issue for you. Our team always strives to provide prompt and excellent service, and your experience reaffirms the hard work we put in every day. We truly appreciate your 5-star rating, and your feedback greatly empowers our commitment to serving you better. Please don't hesitate to reach out if you need any further assistance.

Warm Regards,
The Opinew Team

September 7, 2022

The customer service was excellent. It was not so hard to install and set up.
I reached out to support and they made it happen. However, I stopped using it because its design did not fit the theme we were using.

cosier-fr
France
About 6 hours using the app
Opinew replied December 5, 2023

Hi, we're so glad to hear that you found our customer service excellent and setup easy. Your feedback is immensely appreciated. We're sorry to hear that our design didn't perfectly mesh with your theme. At Opinew, we're always striving to enhance the flexibility of our app to accommodate a broad range of themes. Your input will definitely be considered in our improvement plans. We'd love for you to reach out to our support team again, if you'd ever like to give us another try in the future. Thanks again for choosing Opinew.

Best Wishes,
The Opinew Team.

July 28, 2023

So far so good. Setting up all the free features worked well. good support. Let's see how things go. I might upgrade

Shokunin.
Germany
About 5 hours using the app
Opinew replied December 4, 2023

Hi there! We’re thrilled to hear that you're finding our app useful so far. It's great that you've been happy with our support and the free features. As you continue to use Opinew, we're confident you'll find even more value in it. And should you decide to upgrade, rest assured our team is here to assist you every step of the way. Feedback like yours helps us strive to keep improving. Thanks for taking the time to share your thoughts.

Best wishes,
The Opinew Team

October 9, 2018

Customer support is excellent.
They are quick and help you with everything.
Application is perfect

Buyandsmile
Türkiye
About 5 hours using the app
Opinew replied December 12, 2023

Hi there,

We're thrilled to hear that you're finding our customer support helpful and the Opinew Product Reviews App to be perfect. Encouragements like yours keep us motivated to deliver excellent service.

Thank you for taking the time to share this positive rating! Your feedback fuels our commitment to making our app even better for all users.

Best regards,
The Opinew Team

January 24, 2023

It is very user-friendly, and also chat support is great especially for someone who is not familiar with shopify. The Opinew staff was very helpful in helping me.

IB2U Store
United Kingdom
About 5 hours using the app
Opinew replied December 5, 2023

Hello, thank you so much for your fantastic review! We're absolutely thrilled to hear that you've had a user-friendly experience with our app and that our support team was able to lend a hand. We strive to make Opinew as user-friendly as possible, especially for those who are new to Shopify, so it's fantastic to hear we're on the right track! Please don't hesitate to reach out if you have any more questions or need further assistance. We truly appreciate your feedback and your kind words have motivated us to keep improving our services. Thank you again from the Opinew team!

November 25, 2019

Super easy install.. Really fast sync on a full 50k products too! Well worth the price they charge.

HealthPharm Online Superstore
United Kingdom
About 5 hours using the app
Opinew replied December 8, 2023

We appreciate your stellar 5-star review! We're thrilled to hear that the installation process was a breeze and that our fast syncing feature is working well for your wide range of products. We always aim to provide great value for the price, and your confirmation assures us that we're on the right track. Your feedback plays a significant role in our ongoing effort to serve our users better. Thanks again!

Best,
The Opinew Team