Opinew Product Reviews App UGC
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,711)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to import reviews from platforms like Amazon, enhancing product page credibility. It offers a free plan suitable for various business sizes and includes features like customizable review displays and Google Shopping integration. Merchants particularly praise the responsive customer support for their proactive assistance in setup and resolving integration issues.
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This app is great and easy to use, i needed to pull in my reviews from amazon quickly and easily this app did it for me. I then needed some help and the support engineer jumped on and helped - all of this and i am in the trial period still nothing paid to these guys yet. I'm sure with this level of service this app will be the go too for this type of service going forward !
We're delighted to hear that you find our app great and easy to use! It's wonderful to know that our review import feature from Amazon is working smoothly for you. Our mission is to provide top-notch service even during the trial period to make sure you get the best experience possible. Reading that our support engineer was helpful to you brings a smile to our faces! Thank you for projecting such a positive future for our app, this means a lot to us.
Remember, your feedback is instrumental in helping us steer our direction of improving our services. Thanks for taking the time to write it!
Best regards,
The Opinew Team
Nothing special, too expensive. Even got charged after unistalling.
Thanks for the review, sorry we didn't meet your expectations this time. Our prices are already very competitive with the key players within in the review space but Opinew also has the ability to Import Amazon reviews in bulk and keep them auto-synced, The only app on the market place to be able to do this.
Regarding the charge, you installed Opinew on 29th April and uninstalled on 12th June and were charged 1 months subscription on our Starter Plan.
If you would consider giving us another chance we would welcome you onto a free 1 to 1 onboarding session so that you can get the most out of your plan.
- Opinew Customer Success Team
hope to import amazon review without image review. we import similar product review from amaozn. so we do not want image review
Hi there,
Thanks for the high star rating and your feedback on our import feature. We understand that you'd like to have the option to import reviews from Amazon without images. We greatly appreciate your input and will certainly take your suggestion into consideration as we continually improve our import feature to better suit our users' needs.
If you have any more ideas or face any issues, feel free to get in touch with our support team. Your feedback plays a key role in our ongoing improvements.
Best wishes,
The Opinew Team
Talked to Thomasz on the support app and he took the time to help me with all the question I had. The user interface and the functionality of this app is really easy to use. I highly recommend this app if you're looking for import or getting new reviews.
Hi there! We're thrilled to hear that you had a positive experience with our support team, especially with Thomasz. It's great to know that you find our user interface and functionality easy to use, as we continuously strive to provide a user-friendly experience. Your high recommendation is genuinely appreciated! Remember, we're always here if you have more questions or need further assistance in the future. Thank you for choosing Opinew!
Best wishes,
The Opinew Team
So far so good. We've been able to migrate reviews from our other selling platforms which will be very helpful. Support is quick and helpful
Hi there,
We're thrilled to hear that the product review migration feature of our Opinew app has been helpful for your business. Having a seamless transition of reviews from different selling platforms is indeed crucial, and we're glad that we've been able to meet your expectations in that regard.
Your kind words about our support team being quick and helpful are greatly appreciated. We always strive to provide top-notch assistance to our valued customers.
Thank you for the 5-star rating, it truly means a lot to us. Your feedback plays a significant role in our continuous improvement and we're grateful to have customers like you.
Best Wishes,
Opinew Team
Helped me install the app for free, highly recommend! Also has integration to email people who ordered for a review
Hi there,
We are glad to hear you are happy with Opinew and we appreciate your feedback.
We are always looking to improve and would love to know more about what you think we could do better.
Please feel free to drop us a message any time if you need further assistance. We are happy to assist you.
Customer Success Team | Opinew
Very cool and easy to use app. No coding skills required. I ran into an issue with reviews not showing for one of my products, but the customer service is super good and quick, and they helped me solve the issue. Great app
Hi, thank you so much for the positive feedback and the 5-star rating! We're thrilled to hear you find the Opinew Product Reviews App UGC cool and easy to use, and that our customer service was able to assist you swiftly. We apologize for the inconvenience you've experienced with one of your products. Your experience helps us to make our app and service even better. Please continue to reach out to us if you face any more issues or have further suggestions. Your input is greatly appreciated!
Best,
The Opinew Team
Don't be fooled by 4.9 stars. The app is really horrible, I wish I could give zero star. It messed up all my reviews. The export excel file is like shit, all my reviews are all messed up. Not able to recover back... Plus, the reviews imported by this app was not able to export out, beware! Sometimes it won't be able to import reviews too. The support also very bad. Each time you have to wait at least half an hour...The support also not friendly to speak to...It is the worst app I ever encounter, not worth a cent..
Sorry you had a bad experience. However in the 2 months you used our app, you contacted us 8 times and we helped you with the setup, all sorts of small adjustments, any queries related to how the app works. You were a very demanding customer, on the cheapest plan, but still got the full 7 days a week support, with replies within 30min or quicker.
After looking at the transcripts, support was always in a professional manner - can you please send me an example to support@opinew.com where you think it was rude or inappropriate? Maybe I have missed something?
Regarding exports - all the organic reviews can be exported, imported ones cannot. You need to find another importer tool to import those. That's to prevent people from importing via Opinew and then going to a free app with all the reviews. It's just fair IMHO.
Aplicativo excelente! Recomendo muito funcional e fácil instalação. A configuração do e-mail podia ser mais exemplificada.
Olá, estamos muito felizes que você esteja desfrutando do nosso aplicativo e que a instalação tenha sido fácil para você. Apreciamos muito a sua recomendação!
Entendemos que você acha que a configuração do e-mail poderia ser mais exemplificada. Sua opinião é crucial para aprimorar nossa plataforma e estamos sempre em busca de melhorias baseadas em feedbacks como o seu.
Por favor, não hesite em contactar nossa equipe de suporte se precisar de mais assistência ou se tiver mais comments para compartilhar. Valorizamos sua opinião e estamos sempre prontos para ajudar.
Muito obrigado pelo seu valioso feedback,
Equipe Opinew.
great review app, i can easily import reviews from ebay, amazon etc witch is great for a new store..
Hi there,
We're absolutely thrilled to hear that you're finding our Opinew Product Reviews App useful! We designed it with the aim to make importing reviews from various platforms like eBay, Amazon, etc., easy and seamless, and it's great that it's serving your new store well.
Your positive feedback encourages us to continue our work to improve and bring even more value to our users. If you have any further suggestions or need help with anything at all, please don't hesitate to reach out to our support team.
Once again, thank you for taking the time to share your positive experience. Your feedback is greatly appreciated in helping us to refine our service.
Best regards,
The Opinew Team