Opinew Product Reviews App UGC , 1,625 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly design and complex features, including the ability to import reviews from Amazon, saving significant time and money. The support team, especially through live chat, is efficient and helpful. The smooth integration with Shopify enhances product credibility through reviews. Merchants value the unique review product and experience, effective review management, and customizable design of reviews on the landing page. The tool for uploading photos, reviews, and importing from Aliexpress is easy to use and highly valued, enhancing online presence and influencing sales.
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Ele é bom, o complicado é que não há possibilidade de importar somente comentários de um pais especifico e os nomes das pessoas que comentaram não são editáveis, então fica um comentário com nome de pessoas de outros países.
Olá, agradecemos o seu comentário e a classificação de 3 estrelas. Ficamos tristes em saber que você experimentou algumas dificuldades com a funcionalidade de importação e edição do nosso aplicativo. Lamentamos por qualquer inconveniente que isso possa ter causado. Valorizamos o seu feedback e vamos levar isso em consideração para melhorias futuras.
Encorajamos você a se conectar com nossa equipe de suporte para uma assistência mais direcionada. Asseguramos que nossa equipe entrará em contato com você brevemente para resolver suas preocupações. Seu feedback é de grande importância para nós e agradecemos o seu tempo para compartilhá-lo.
Atenciosamente,
Equipe Opinew
Good, customer service is fast to solve the import review. Thank you very much
we will cooperate will you in the long .
We're excited to hear that our customer service team was able to help you quickly with your review imports. Thank you for your kind words and the 5-star review, it's truly appreciated. We look forward to a long-lasting cooperation with you. Your feedback is incredibly important to us as it helps us continue to improve our services and provide you with the best possible experience.
Best,
The Opinew Team
Very helpful team. Despite a few bumps, they still had the patience to help us get things sorted. Very appreciated.
Hello,
We're heartened to hear that you found our team helpful and patient. We believe in sticking with our users through thick and thin, and we're glad to know that we were able to sort things out for you. That said, we're sorry to hear that you faced a few bumps along the way. We continually strive to enhance our users' experience, and we'll use your feedback to make our service even smoother.
Thank you again for taking the time to share your experience. Your feedback truly helps us to improve.
Best regards,
The Opinew Team
The customer service was excellent. It was not so hard to install and set up.
I reached out to support and they made it happen. However, I stopped using it because its design did not fit the theme we were using.
Hi, we're so glad to hear that you found our customer service excellent and setup easy. Your feedback is immensely appreciated. We're sorry to hear that our design didn't perfectly mesh with your theme. At Opinew, we're always striving to enhance the flexibility of our app to accommodate a broad range of themes. Your input will definitely be considered in our improvement plans. We'd love for you to reach out to our support team again, if you'd ever like to give us another try in the future. Thanks again for choosing Opinew.
Best Wishes,
The Opinew Team.
I am only rating the installation process and guidance which is seamless. I have not used the APP yet.
We really appreciate your amazing rating and feedback regarding your installation experience with the Opinew Product Reviews app. We are thrilled to hear that the process was seamless for you! Since you mentioned that you haven't started using the app yet, we are excited to hear about your experience when you do, as we prioritize user satisfaction. Please don't hesitate to share your findings or get in touch with our support team for assistance when you start using the app. Your feedback greatly helps us improve and provide a superior user experience. Thanks once again from the entire Opinew team.
Update: Yes, i did. Part of what I meant is I prefer not using an automatic method. I just wished there was documentation for where the code was installed where I would go in and edit the CSS myself. Dont get me wrong it seems like a great app, but personally for me customer service was far too slow to respond and i had to solve the issue with no help from him because of his speed. Leaving 4 stars cause other than the CSS thing it's great. Too hard for me to customize unless using auto method. There's not enough documention on how to manually install and actually customize the css. The auto install would have worked great but it didn't meet my needs. Other than that, this app seemed great.
Hi - have you tried going to widgets>product reviews widget? There is a ton of customisation options without writing any CSS
Also - our support is more than happy to help if you get in touch!
Great app. Very easy to use. The team is processional and very helpful. Daniel has been very responsive and ready to assist.
We're thrilled to know that you're finding our app easy to use and appreciate our professional team! It's good to hear that Daniel could provide the responsive help you needed. We're committed to ensuring our users get the most out of the Opinew Product Reviews App. Do keep us posted if there's anything else we can do for you. We're here to support you! Thank you for your 5-star review!
Best,
The Opinew Team
Good page, too soon to say it also.
It seems correct to me that they only charge once you get 30 sales, so far it also seems a deep and interesting application.
Hi there, thank you for your positive comments and for giving us a 4-star rating. We're glad to hear that our policy of charging only after 30 sales suits you. We strive to provide a deep and engaging experience with our application and we're happy to hear that you're finding it interesting. If there's anything specific you think we could improve or if you have more observations in the future, please feel free to share - your feedback genuinely matters to us. Best wishes, the Opinew team.
Bad app, and it leaves some code when you uninstall it ! It slows your website and leave a visual parasite on your website if you uninstall it !
Our support is always more than happy to help with the uninstallation and we are usually able to do it right away or within a few hours from uninstall, even on the weekends. The merchant never got in touch with us.
The slowdown must have been caused by some other apps - Opinew is one of the best optimized apps - all of our javascript/css are merged into single files, minified and on a CDN network to reduce the weight and amount of network requests.
It never finished installing. There was some kind of bug, maybe it was having trouble with another app but nothing every loaded. So that was a disappointment.
Sorry to hear that - we had limited availability to deal with support tickets because it was Christmas Eve, which I hope is understandable. If you want to help us install the app please get in touch.