Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and complex features, including the ability to import reviews from Amazon, saving significant time and money. The support team, especially through live chat, is efficient and helpful. The smooth integration with Shopify enhances product credibility through reviews. Merchants value the unique review product and experience, effective review management, and customizable design of reviews on the landing page. The tool for uploading photos, reviews, and importing from Aliexpress is easy to use and highly valued, enhancing online presence and influencing sales.

October 27, 2022

very prompt service, good job, Romana
It's a quite a lot functions, and it takes time to fully understand them.

Lavelo Bikes
China
About 1 hour using the app
Opinew replied December 5, 2023

Thank you for your positive review, Romana! We're thrilled to hear you appreciated our prompt service and the hard work we put into enhancing our App. We understand that our numerous functions can take some time to comprehend fully. That’s why we’re committed to continually improving our user experience to make it as intuitive as possible.

If you ever have questions or need help understanding any of the functions, please feel free to reach out to our support team. They're ready and willing to help make your experience smoother and more efficient. Your feedback is crucial to us and we appreciate the time you took to share your experience.

Best wishes,
The Opinew Team

August 19, 2020

amazing app.

Freestyle Foot Wear
United States
About 1 hour using the app
Opinew replied December 6, 2023

We're glad you find our app amazing! Your positive feedback means a lot to us. Thank you for taking the time to share your experience. Remember, we're here to provide further assistance or features you might need. Looking forward to supporting your user experience as you continue using Opinew.

Best Wishes,
Opinew Team

November 19, 2020

Very fast customer support, helped me to delete the code from another APP and get the rating widget ready for my website UI.
I just hope we can have more imports in the basic plan.

Onebttl
Hong Kong SAR
About 1 hour using the app
Opinew replied December 6, 2023

Thank you so much for the 5-star review! We're thrilled to hear that our customer support could assist in setting up the rating widget on your website UI. Your feedback regarding the number of imports in the basic plan is noted. As we continuously aim to improve our services based on our user's valuable feedback, your suggestion will certainly be taken into consideration. Thanks again for taking the time to let us know how we're doing.

Best Regards,
The Opinew Team

October 29, 2022

Great Service! The theme concierge team responds in minutes and has never failed to solve any issue. Our reviews were placed on our store in minutes and look extremely appealing.

Vallerta
United States
About 1 hour using the app
Opinew replied December 5, 2023

Thank you so much for your 5-star review! We're thrilled to hear that our service and theme concierge team have met your expectations. It's fantastic that you found our response times and problem-solving skills helpful. Also, we're glad that the reviews were quickly added to your store and are visually appealing. Your kind words definitely encourage us to keep doing what we're doing! We appreciate your time in sharing your experience, and it will be instrumental in helping others make informed decisions about our app. Thank you for choosing Opinew.

- The Opinew Team

May 24, 2023

It is customizable with many options.
I don't know how they do this, but I have never had such amazing customer service anywhere on the Internet.

Majesty
United States
About 1 hour using the app
Opinew replied May 30, 2023

Hi,
Thank you so much for your kind words and positive review. We pride ourselves on offering a customizable experience and top-tier customer service, and we're delighted to hear that you've had a positive experience with us.

Best wishes,
- Opinew Customer Success Team

August 26, 2022

Customer Support is rappid ! The support team helped me out within minutes and fixed my problem straight away! 100% would recommend

Custom Bear
Netherlands
44 minutes using the app
Opinew replied December 5, 2023

Hi there,

We're delighted to hear that you had a 5-star experience with our customer support team! Your positive comments about the speed and efficiency of our service have truly made our day. It's reviews like yours that motivate us to continually strive for excellence.

We're thrilled that your problem was resolved promptly, and we deeply appreciate your strong recommendation. Remember, we're here to support you anytime you need assistance. Your feedback is incredibly important to us.

Many thanks,
The Opinew Team

August 18, 2022

Great customer service helping get set up. Seems like a useful app and will upgrade once my shop is running properly.

Handdrawnhorse.com
Germany
44 minutes using the app
Opinew replied December 5, 2023

Hello! We're over the moon to hear about your positive experience with our customer service team, and that you're finding Opinew Product Reviews App UGC useful. We're thrilled to learn that you're considering an upgrade in the near future. If you need assistance or have any questions while you're getting your shop up and running, please don't hesitate to reach out. Our team is always here to support you. Remember, your input greatly affects our services and your satisfaction is our top priority. Thanks for the 5-star review!

Best wishes,
The Opinew Team

April 7, 2019

Great app, got reviews within a few seconds of installing it from previous customers. Prior to this, I was requesting customers to leave reviews on Facebook, only a few were willing, but this is much easier for my customers. Very quick response to my questions as well. Sets up very quickly. Thanks

Leatherpunk
United States
43 minutes using the app
Opinew replied December 11, 2023

Hi! We're delighted to hear that you found our Opinew Product Reviews App UGC beneficial and easy to use. It's great that you've quickly started seeing more reviews from your customers! We always strive to deliver speedy responses to all questions to ensure you get the best experience. We really appreciate your feedback, it helps us to continue improving and providing a better service. Thanks a lot once again for the stellar review!

Best regards,
The Opinew Team.

August 12, 2022

App runs flawlessly and the support team is very quick at sorting out your problems, even on the free plan!

Toonpish
United Kingdom
42 minutes using the app
Opinew replied December 5, 2023

We're thrilled to hear that you're finding our app flawless, and appreciate your kind words about our support team. We strive to provide quick and efficient service to all our users, regardless of their chosen plan. Your positive feedback motivates us to continue doing our best. Thank you for choosing and supporting Opinew.

Best regards,
Opinew Team

October 7, 2020

Looks good so far. Like the Amazon review import feature and review requests via email. Looking forward to completing integration.

Sper Scientific Direct
United States
40 minutes using the app
Opinew replied December 6, 2023

Hello! Thanks a lot for your 5-star rating and positive feedback. We're thrilled to know that you find the Amazon review import feature and the review requests via email helpful. We hope the integration process runs smoothly for you. If any questions or concerns arise during the process, please do not hesitate to reach out to our support team. Your feedback is crucial to us.

Best Regards,
The Opinew Team