Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,730)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its excellent customer support and efficient review importing feature from platforms like Amazon, enhancing product credibility. The user-friendly interface facilitates easy setup and integration with Shopify, complemented by a robust free plan suitable for budget-conscious users. Merchants appreciate the customization options that align with their store’s branding, although more extensive multilingual support is desired.

February 21, 2022

The app is smooth and good, very good customer service with fast replies. Price could be a little bit cheaper in my opinion.

Hustle Harder 2022
Sweden
14 days using the app
Opinew replied December 5, 2023

Thank you for your kind words about Opinew Product Reviews App UGC and our customer service. We are delighted to know you're finding the app to be smooth. Your comment on pricing is noted and we aim to balance cost-effectiveness and quality service.

Even though we received a high rating, we noticed a small reservation on the pricing aspect. We assure you that we value your feedback and will definitely take your opinion into consideration to improve our services and provide the most satisfactory experience for our users.

Thanks again for taking the time to write a review. Your feedback is extremely important as we continually strive to improve the experience for all our users.

Best,
The Opinew Team

August 17, 2022

This app is highly recommended!.
The support team responds within a few minutes.
This app has been very helpful and informative so far.

Lifestyle And Gifts
Kenya
About 13 hours using the app
Opinew replied December 5, 2023

We're delighted to read your review! We're thrilled that you find Opinew Product Reviews App UGC helpful and informative, and you've had a positive experience with our support team. Your kind words mean a lot to us and we're grateful for your high recommendation. Remember, your feedback helps us to continually improve our services. Thank you for taking the time to leave us this review.

Best Wishes,
The Opinew Team

February 25, 2020

Just started using it but not bad so far they have an incentive if you leave a review they will offer the free trail for longer which is why I'm writing this

Cheap Powerbank
United Kingdom
13 days using the app
Opinew replied December 8, 2023

Hi there,

We appreciate taking the time to share your initial experience with our Opinew Product Reviews App. We're glad to hear that it's been good thus far. We're always looking for ways to improve user experience, and the extended free trial is one way we do this.

That said, you've given us 4 stars, which suggests that you might have had some slight challenges or concerns. We encourage you to get in touch with our support team through the Shopify app for any specific issues you might encounter as you continue exploring the app functionalities. We're here to assist and make things as smooth as possible.

Your input helps us provide a better service. Thanks again for your feedback and for choosing Opinew.

Best wishes,
The Opinew Team

Edited January 29, 2020

Only change would be the Review Widget UI could look a little more cleaner and minimalist. However their customer support is top notch and gets the job done!

Mobile Technica
Australia
12 days using the app
Opinew replied December 8, 2023

Thanks for your 4-star review and your kind words about our customer support team! We strive to provide top-notch service.

We also appreciate your suggestion about the Review Widget UI. We understand your preference for a cleaner and more minimalist look. Your feedback has been noted and will be considered as we continue to improve and enhance our product.

Remember, your insights help us maintain a user-friendly experience that fits the needs of our customers. Thank you once again for your feedback.

Best,
The Opinew Team

February 21, 2020

This app is super simple and easy to use! The free plan is also just amazing! Being able to keep this app free till 100 orders is incredibly helpful!

Bijin
United States
About 10 hours using the app
Opinew replied December 8, 2023

Thank you for your wonderful review and the 5-star rating! We're absolutely thrilled to hear that you find our app super simple and easy to use, and that the free plan meets your needs. Ensuring it remains free unto 100 orders is just one of the ways we strive to support our users' needs. Your feedback means a lot to us and it helps us continue to improve our services. Happy reviewing!

Best Regards,
The Opinew Team

August 28, 2020

Ive used other review apps before and I really like this app, its very easy to use, gives you a lot of customization options.

Storakii
United States
About 10 hours using the app
Opinew replied December 6, 2023

Hello,

Thank you so much for your positive feedback. We're delighted to hear that you find our app easy to use and appreciate the customization options! Your experience is crucial to us and it inspires us to keep improving.

We continue to strive to make our app user-friendly and versatile. It's so rewarding to know that our efforts are recognized.

Thanks again for your encouraging words and for choosing Opinew.

Best regards,
The Opinew Team

March 2, 2019

very good application, sometimes impossible to install and too much bug to correct please thank you.

darkshopping.store
France
11 days using the app
Opinew replied March 3, 2019

Thank you for your review. The problem you were having was due to server maintenance we have on Saturdays. You managed to log into the app right in the narrow window of that event. Apologies for any inconveniences and that the admin panel might have appeared to be slow or unresponsive.

January 25, 2020

Great app once time open this app i really to use so it see easy and congratulation this, thanks you

Shopwhomen
Thailand
About 8 hours using the app
Opinew replied December 8, 2023

Hi there!

Thank you so much for your positive feedback and for giving us a fantastic 5-star rating! We're thrilled to hear that you find our app easy to use and that it's working great for you.

Your praise serves as a great motivation for us to keep improving and delivering the best possible experience for our users. Please don't hesitate to reach out if there's anything more we can do for you. We greatly value your input!

Best wishes,
The Opinew Team

May 30, 2020

Super easy to use. Interface is very user friendly Tech support was very helpful and quick to reply!

Subi Superfood
Canada
About 7 hours using the app
Opinew replied December 8, 2023

Thank you so much for the amazing review! We're thrilled you found our app easy to use and our interface user-friendly. It's great to know that our tech support team was able to assist you promptly and effectively. Your kind words act as a huge motivation for our team.

Remember, your feedback is what helps us improve and provide the best service possible.

Thanks again,
The Opinew Team

Edited May 17, 2020

Worked fine the first couple imports. Now I get a mess of code at the bottom of my screen. I asked for a fix, and Tomasz did not fix it properly and i still have a shit ton of code all over the product page of an ad im spending money on tomorrow.

Going back to Loox

supercray
United States
9 days using the app
Opinew replied May 31, 2020

Hi - sorry to hear about this but we did fix it for you within a couple of hours given it was a Sunday and we're in a different time zone. We did fix it right when support was back online. To remove all the code cleanly always go to the account menu and click the Uninstall button. That gets rid of all the code.