Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,730)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its excellent customer support and efficient review importing feature from platforms like Amazon, enhancing product credibility. The user-friendly interface facilitates easy setup and integration with Shopify, complemented by a robust free plan suitable for budget-conscious users. Merchants appreciate the customization options that align with their store’s branding, although more extensive multilingual support is desired.

December 20, 2018

Very Easy to import reviews. Tomasz is very responsive and extremely helpful in solving any issues.

Matrix Whitening
Australia
About 20 hours using the app
Opinew replied December 12, 2023

Hi there,

We're thrilled to hear that you found our review import feature user-friendly and our support proactive. Our team, including Tomasz, always strives to be responsive and helpful.

Your feedback is appreciated; it helps us ensure that we continue to meet our users' needs efficiently.

Thank you for choosing and trusting Opinew.

Best wishes,
The Opinew Team

May 28, 2022

The support is great if you ever need it.
The customer service was quick and efficient.
There was no need to update manually. Loving this application!

Rays Country Ham
United States
About 20 hours using the app
Opinew replied May 30, 2022

Hi there,
Thank you very much for this 5-star review! We are happy to hear our support team hit the mark for you.

We hope that you'll continue to use the app and share your experience with us.

All the best,
Customer Success Team | Opinew

March 11, 2022

This app is fantastic! If I could give it 10 stars I would. This app is a must have if you are a Shopify owner. The support was fantastic, and Paul was instrumental in helping me set up this app. He took his time and guided me through the installation process step-by-step.

Sin City Games
United States
About 20 hours using the app
Opinew replied March 11, 2022

Thanks for taking the time to write this! We look forward to working with you to achieve your goals with reviews! -Paul

December 4, 2018

Amazing support that offers very technical & indepth help. Had some problems setting this up but very good support that actually cares.

Mind, Body & Spiritualism
Netherlands
About 20 hours using the app
Opinew replied December 12, 2023

We're thrilled to hear that you had a positive experience with our support team and appreciate your kind words! At Opinew, our goal is to provide helpful, technical support that has your best interests at heart. We recognize you faced some challenges during the setup process; it’s always our aim to ensure our customers feel supported throughout. Your feedback confirms we're on the right track.

Thank you for your stellar rating and for choosing Opinew. Remember, we're always here for you if there's anything else we can assist you with.

Best wishes,
The Opinew Team

January 4, 2023

This app allows you to customize everything, from email templates to widgets to reviews and carousels for your website.
The app is easy to use, and the support is excellent.

You & I
Norway
About 19 hours using the app
Opinew replied January 4, 2023

Hi,
Thanks for the great review! We're delighted to hear that you've been finding the app easy to use and that you've had a positive experience with our support team. We're always working to improve the app and make it as customizable and user-friendly as possible, so your feedback is much appreciated. Thanks again for using our app!

Have a lovely day,
Opinew Team

October 5, 2022

Tres bien application fonctionelle et tres bon Service client, je reccomande Opinew sans probleme !! :)

Jewelfavor
France
About 19 hours using the app
Opinew replied December 5, 2023

Merci beaucoup pour votre merveilleuse évaluation! Nous sommes ravis que vous trouviez notre application utile et que vous ayez une excellente expérience avec notre service client. Votre recommandation compte beaucoup pour nous. Continuez à profiter de l'utilisation d'Opinew!

Merci de faire partie de la famille Opinew.

July 4, 2019

great support that was very quick! said they might be adding the option to add custom form fields for reviews (customer age, height, weight, shoe size, stc.) which is the only thing missing. otherwise, perfect.

Borrow The Bazaar
United States
About 16 hours using the app
Opinew replied December 8, 2023

Hi there,

We're thrilled to hear you found our support helpful and fast! Your positive words truly mean a lot to us.

Your suggestion for adding custom form fields in the reviews is already on our roadmap. Reviews like yours help us understand what our users truly need. We really appreciate your feedback and we'll definitely consider it for our future updates.

Meanwhile, continue enjoying the existing features and stay tuned for updates. If you need more assistance or any other suggestions to share, remember, we're just a message away.

Thanks again,
The Opinew Team

May 9, 2020

dope n

InstantWhite
Canada
About 16 hours using the app
Opinew replied December 8, 2023

Hi there,

We're thrilled to read your short and sweet review! We're guessing from the 5-star rating and the word "dope" that you're having a great experience with our Product Reviews App. If there's anything specific you liked or any feedback you'd like to share, we're all ears.

Your feedback plays a crucial role in helping us serve you better.

Best wishes,
The Opinew Team

May 4, 2020

Love being able to customize widget to fit seamlessly into my store! Everything works great. Thanks!

Humour and Heart
United States
About 16 hours using the app
Opinew replied December 8, 2023

Hi there,

It's fantastic to hear that you love being able to customize the widget and that it’s integrating seamlessly with your store! We're thrilled to know everything works great for you.

We strive to create a user-friendly experience, and the details you shared tell us we’re on the right track. Your kind words mean a lot to us.

Remember, your feedback plays a significant role in our ongoing efforts to improve our services.

We thank you for this lovely review!

Best wishes,
The Opinew Team

May 5, 2022

If you're looking for a review app, this is a must-have.
Support is a big plus, even with the free plan! I had an issue and they solved it super fast.

Florade.de
Germany
About 14 hours using the app
Opinew replied May 5, 2022

Hi,

Thank you for leaving us a 5⭐️ review! We're delighted to hear that our app & support hit the mark for you.

Have a lovely day,
Customer Success Team | Opinew