Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,730)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its excellent customer support and efficient review importing feature from platforms like Amazon, enhancing product credibility. The user-friendly interface facilitates easy setup and integration with Shopify, complemented by a robust free plan suitable for budget-conscious users. Merchants appreciate the customization options that align with their store’s branding, although more extensive multilingual support is desired.

March 1, 2021

I'm loving the app so far...It was exactly what I needed for my store. And the support has been great. At first, I thought it was pricey (premium plan), but I think for the features, relative ease of use, and quality of support (so far), I don't mind. I only wish that more somewhat mid-level features were available to the premium tier e.g feeding star rating to Google shopping and an auto sliding carousel. I mean, for $29 monthly, is that too much to ask?‍♀️

Wisewood Living
Australia
24 days using the app
Opinew replied December 6, 2023

Hi there!

We're thrilled to hear that you're loving the Opinew app and found our support team helpful! It's our continued goal to provide value for your store through our features and services.

Now, about the feature suggestions you've provided—your feedback is incredibly valuable in helping us improve our services. We understand where you’re coming from regarding the additional mid-level features. We strive to find a balance in providing advanced options in our plans, and we'll seriously consider your suggestions. We believe in continuous improvements, and we ensure to use this insight for future enhancements.

We truly appreciate the rating and your constructive insights! Remember, your opinion drives us forward.

Best Wishes,
The Opinew Team

November 9, 2023

This app is very easy to use and has great support.
I don't need to do anything.
It is very easy to use and seamlessly integrates with my Shopify store.

Dalemme
Italy
About 22 hours using the app
Opinew replied December 4, 2023

We appreciate your fantastic feedback! We're delighted to hear that you find Opinew easy to use and our support helpful. We strive to make our app user-friendly and seamless in integration with Shopify stores. It's great to hear that we're succeeding in that. Remember, you can always reach out to us in case you need help with anything. Thanks once again for the 5-star rating and your positive words about our app.
Best Regards,
The Opinew Team

July 6, 2021

After searching for a while, we narrowed the review app contenders down to 3. We needed something to get our store showing reviews from elsewhere quickly, plus pull in our shops store rating. Opinew came out top and since we've been working with the app there has been very few problems. Anything that we have noticed that needs tweaked, the Opinew support team have been very fast to resolve for us via the built in live chat service. Very pleased with the app and 5 stars for Opinew!

Arnold Clark Autoparts
United Kingdom
About 22 hours using the app
Opinew replied December 6, 2023

Thank you for your fantastic review! We're thrilled that you've found value in our Opinew Product Reviews App and its capabilities. We take pride in our fast and efficient support team, and we're delighted to hear that they've been able to assist you quickly and effectively with live chat. Your words are a huge motivation for our team to keep striving to deliver quality service. We appreciate you choosing Opinew and are here to support you anytime, ensuring a smooth experience for you. Thanks a lot for the 5 stars!

Best wishes,
The Opinew team

December 10, 2019

I started to hire a VA to import all my amazon reviews to shopify but then found this software that does it all automatically! It saved me money and a ton of time. I also am excited to use the email review request feature. I reached out for customer service and they responded instantly and even did some edits to my code to make everything work better. Highly recommended!

JUNIPERMIST
United States
About 22 hours using the app
Opinew replied December 8, 2023

We're thrilled to hear that our Opinew Product Reviews App has made your job easier and saved you both time and money! It's great to know that the automated review import feature and email review request feature are meeting your needs effectively. We're also glad that our customer service team could provide instant support and assist with your code adjustments. Your endorsement means a lot to us!

At Opinew, we strive to make things as streamlined and efficient for our users as possible, and knowing that we're succeeding in that regard is truly rewarding.

Thanks for leaving such a comprehensive review and for your high rating. Every bit of feedback helps us keep delivering a top-notch experience. We're here anytime you need further assistance!

Best wishes,
The Opinew Team

Edited February 7, 2023

Pretty decent software, Took them quite some time to give me a proper response, and even then there seemed to be a lot of trouble communicating... but at least they eventually responded, so there's that

*IMPORTANT: You can NOT import ebay reviews with this app, or any other that i've found due to ebay changing how the reviews work. However you can still do it manually. You need to get a hold of the CSV file. You need to get the CSV files directly from the ebay seller, as the product reviews are nolonger displayed on the product itself in ebay. I can 100% confirm this as i've done my own research. And am in the process of obtaining those files from the seller so i can add the reviews to shopify manually through shopify admin.

Tech Invader
Australia
28 days using the app
Opinew replied February 7, 2023

Hi,

Thanks for your review and sorry to hear about your experience with our support! You can definitely import reviews from eBay from Opinew actually. We have just sent you a quick video tutorial on how to import eBay reviews with Opinew in a few minutes.
Please check it out, thank you!

Opinew Team

January 12, 2021

Thank you for providing a great rating app. It has been very helpful to my business in gathering feedback from past/present customers.

Kai's Kookies Boutique
United States
23 days using the app
Opinew replied December 6, 2023

Thank you for your positive feedback! We're glad to hear that our app has been helpful in gathering valuable feedback from your customers. We work diligently to keep enhancing our app, and it's always rewarding to hear from satisfied users like you.

Remember, we're here to help if you have any questions or suggestions related to the app. Your feedback makes us better.

Best,
The Opinew Team

Edited October 11, 2019

Best App Ever, The customer service is super great, even though i have a problem from another app, they actually help me resolve it ! really appreciate it! 5 star service!!!!

The Shopaholic Baby
Malaysia
About 21 hours using the app
Opinew replied October 10, 2019

Thanks for the kind words. Not a problem at all. Happy we could help out :)

November 19, 2020

Good APP, good support, save me lots of time importing reviews from Amazon. I think I am going to use it for my other store, the only thing is that the price is a little bit expensive.

devembr
Hong Kong SAR
About 21 hours using the app
Opinew replied December 6, 2023

Hi, thank you for leaving us a 5-star rating and for sharing your positive experience using the Opinew Product Reviews App. We're thrilled to hear that it's been saving you time with importing reviews from Amazon. Your plans to use our app for your other store is a huge compliment for us.

We understand your concern about the price. As we constantly strive for improvement, we will take your feedback into account. We believe in delivering value for the price and we hope you find the range of features to be beneficial for your business.

Thank you once again for your feedback. Your opinion matters to us as it helps us to grow and shape our product to better fit the needs of users like you.

Best Regards,
The Opinew Team.

September 5, 2020

This app is super helpful! Especially for those starting our their stores. Thank you to the big minds behind this app I really love using it and the ease of use makes everything so seamless

Shop Mirsen
Russia
About 20 hours using the app
Opinew replied December 6, 2023

Hi there!

We're thrilled to hear that you're finding Opinew Product Reviews App UGC super helpful! Your kind words mean a lot to us. Knowing that our app is appreciated and loved by forward-thinking business owners like you is why we do what we do.

We put a lot of thought and effort into ensuring that our app is user-friendly, so we're really glad to hear that you find it easy and seamless to use. Your feedback is of great significance to us.

Thanks for choosing Opinew, we promise to continue delivering quality service.

Warm Regards,
The Opinew Team

December 26, 2018

Everything goes well! Easy import and great support. They always support me in a minute. Everyone must have this app.

BONIQ Online Shop
Japan
About 20 hours using the app
Opinew replied December 12, 2023

Hello, we're thrilled to hear that you're finding our app useful and our support helpful! Your kind words serve as a great motivation for our team. We'll always be here to support you whenever you need us. Thanks for recommending our app - it means a lot to us. Your feedback helps us keep improving and delivering a better user experience.

Best wishes,
The Opinew Team