Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,730)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its excellent customer support and efficient review importing feature from platforms like Amazon, enhancing product credibility. The user-friendly interface facilitates easy setup and integration with Shopify, complemented by a robust free plan suitable for budget-conscious users. Merchants appreciate the customization options that align with their store’s branding, although more extensive multilingual support is desired.

Edited August 1, 2020

I'm pretty new to all these review importing apps but this is the best one I've used so far. Opinew support team was super helpful and answered all my questions. They definitely earned my business!

bukubuy
United States
About 3 hours using the app
Opinew replied December 6, 2023

Thanks so much for sharing your experience with Opinew! We're delighted to hear that you found our app to be the best among the ones you've tried. We're always here to assist and answer all your questions. Our top aim is to ensure all users have a smooth and straightforward experience with our platform. The feedback you shared reinforces our commitment to deliver the best service to our customers. Thanks again, your kind words make a big difference!
- The Opinew Team

December 7, 2023

The staff are very friendly and always provide effective help. I like this software very much and I will keep using it.

AWESAFE SHOP
United States
About 3 hours using the app
Opinew replied December 11, 2023

Hi there! We're thrilled to hear that our team was able to provide you with the excellent experience we strive to deliver at Opinew. Your words of appreciation about our friendly staff and effective help are greatly encouraging.

Also, it's fantastic to learn that you're enjoying the software and planning to keep using it. Your endorsement means a lot to us.

You've made our day with your 5-star rating. Remember, your feedback plays a key role in shaping our continuous efforts to serve you better. Thanks once again, and we're here to assist you anytime you need.

Best regards,
Opinew Team

March 22, 2023

This app is awesome. It has all customizations that I need & the other apps don't offer. Highly recommend!

Huishi
United States
About 3 hours using the app
Opinew replied December 5, 2023

Hi there! We're over the moon to hear that you find Opinew Product Reviews App UGC awesome and highly recommendable. We strive to ensure our app offers all the customizations that our users need. Your appreciation really motivates us to continue enhancing our services. Thank you very much for taking the time to leave us such a glowing review - your feedback is at the heart of our continuous improvement.

Best Regards,
The Opinew Team

October 20, 2021

Errors in the app (when trying to save any changes), font sizes are written i rem (not standard font sizes) and the product image in the email sent to customers are squashed. Have asked for help which has taken days without any resolution.

XBODY UK
United Kingdom
3 days using the app
Opinew replied December 5, 2023

We're truly sorry to hear about the issues you've encountered with our app. At Opinew, we strive to offer a seamless user experience and it's clear we've missed the mark in your case. We apologize sincerely for any inconvenience caused, especially regarding the errors, font sizing, and resolution of product images sent to customers.

We also regret that our support has not been able to resolve your issues promptly and effectively. This isn't the standard of service we aim to deliver. We assure you that we'll be in touch soon to address and rectify the issues at the earliest.

Your experience certainly helps us to improve and we greatly appreciate your feedback. Please feel free to get back to us with any more issues or suggestions.

- The Opinew Team

July 22, 2022

One of the best review apps on the market and I've been doing Shopify stores for years. None of them have the features this one has, just ingenius little details that make sense. Amazon imports were great and the team was fantastic on helping me setup everthing with this new "shopify 2.0" theme crap I don't understand. A++A+A+A+A++

LOUNJ Bedding
United States
About 2 hours using the app
Opinew replied December 5, 2023

Thank you for your wonderful feedback! We're thrilled to hear that you find Opinew the best amongst review apps. We work hard to ensure that our features are unique and cater to our users' needs seamlessly. We're glad you found value in the Amazon imports and our support. Your reassurance gives us confidence to keep making Opinew even more user-friendly and intuitive. Remember, we're always here to help if you have any questions or need further assistance with Opinew features or Shopify themes. Your feedback and satisfaction are our top priority. Cheers from the Opinew team!

August 9, 2020

really good app. i'd like it. used for months and Still using for reviews. others must also install it.

shopperzipcode
India
About 2 hours using the app
Opinew replied December 6, 2023

We're overjoyed to hear that you're finding our app valuable and you've been using it for months. We truly appreciate your kind words and the time you have taken to share your positive experience with us. We are also grateful for your recommendation to others. It's incredibly motivating for us to know our efforts are being recognized and enjoyed by you.

Remember, we're here if you have any queries or need assistance. Your satisfaction is our top priority.

Thank you once again for being a loyal user of Opinew Product Reviews App UGC. Your feedback is a vital part of our ongoing effort to provide the best possible service.

Best regards,
The Opinew Team

June 18, 2020

USE ESTE APLICACIÓN Y MI TRAFICO EMPEZÓ A CRECER DE UNA MANERA EXPONENCIAL, DESDE LUEGO LO RECOMIENDO

tumercadilloonline.com
Spain
About 2 hours using the app
Opinew replied December 7, 2023

¡Nos alegra saber que Opinew Product Reviews App UGC ha tenido un impacto tan positivo en el tráfico de tu tienda! Muchas gracias por tu recomendación y la excelente puntuación. Tu feedback es fundamental para nosotros. Si llegas a necesitar asistencia en el futuro, no dudes en ponerte en contacto con nuestro equipo de soporte.

Un saludo,
El equipo de Opinew

June 6, 2023

I had a few questions and the support replied within 1 minute.
The app is great, it does exactly what I expected it to.

Prime50
United States
About 2 hours using the app
Opinew replied December 4, 2023

We're really glad to hear that you had a positive experience with our support team and that the app is meeting your expectations! Your positive feedback makes all our efforts worthwhile. It's wonderful to know that we could assist you promptly and our app is functioning as expected. Remember, if you have any other questions or need further support, our team is ready to help. Your feedback is critical in helping us continually improve.

Thanks again from the Opinew Team!

July 12, 2023

I've just started using this review system and it is extremely easy. Definitely recommend and it's made me feel much more comfortable about getting sales. I imported the reviews from my Amazon listing pretty easily. You just have to copy and paste the link of the amazon listing and then it will sync in a couple mins. I did have a bit of trouble with the design of the reviews but the assistant was very helpful and quick to respond so she helped me to sort it. I 100% recommend using this service if you want something thats easy to use and understand

Reemus B
United Kingdom
About 2 hours using the app
Opinew replied August 23, 2023

Thanks so much for the glowing review.

Yes, design is very subjective, we have added various preset themes that you can use which simple and easy to customise to match your branding.

However, like anything, if you want to really get the most out of it we recommend you spend some time to get it perfect for you. Of course, our support team are happy to advise and help with any code requirements to adjust your widgets.

Here's to many years of review success!

- Opinew Customer Success Team

June 2, 2021

I managed to get things up and running within 1 day, importing my Amazon Reviews and setting up and scheduling review request email templates. When I had a question, customer support solve my issue quickly

Bona Dea Naturals
United States
About 2 hours using the app
Opinew replied December 6, 2023

Thank you so much for rating us 5 stars and sharing your experience! We're thrilled to hear that you found our app quick to set up and were able to import your Amazon reviews easily. Customer support is of utmost importance to us, and we're glad to know that we could assist you promptly with your questions. Your feedback is vital to our continual focus on serving you better. If there's anything more you need, feel free to reach out any time.

Best wishes,
The Opinew Team