Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

July 31, 2023

very pleased with amazon review integration, will upgrade soon, just need to sync more reviews, just not sure why the look review sync is not showing

G1 Nutrition
United States
9 days using the app
Opinew replied December 4, 2023

We're thrilled to know that you're pleased with our Amazon review integration! Your feedback is much appreciated. We also understand that you have concerns about the Look review sync not showing. Our team is here to help clarify this issue for you. Please take a moment to connect with our support team who can guide you further in resolving this.

And of course, we look forward to your upgrade! We continually strive to improve our user’s experience based on feedback just like yours.

Best wishes,
The Opinew Team

July 10, 2023

Good app with quick and helpful support. They helped me out instantly even though I use the free version.

Luftproffs
Sweden
3 months using the app
Opinew replied December 4, 2023

We're thrilled to hear that you're enjoying our Opinew Product Reviews App UGC, and that our support team was able to assist you promptly! We take pride in the service we provide to all our users, whether free or premium. If you ever need further assistance, rest assured that our team is always here to help. Your feedback is a key player in our constant drive to improve. Thanks so much for taking the time to share your experience!

Best Wishes,
The Opinew Team

October 21, 2023

Easy to use and awesome backend interface!

Mr Shirt Inc
United States
5 months using the app
Opinew replied December 4, 2023

We're thrilled to hear that you're finding our app easy to use and that you're enjoying the backend interface! We strive to make our app as user-friendly as possible so this feedback really makes our day. Thank you for taking the time to share your positive experience.
Your feedback helps us ensure we're delivering the best experience possible.

Best,
The Opinew Team

June 5, 2023

It allows you to add comments and photos.
I love it! It's great that you can find reviews online.
They usually respond in less than a minute. Great customer service!!

Device Paradise
United States
About 2 months using the app
Opinew replied December 4, 2023

Hello,

We're thrilled to hear that you love the features of our Opinew Product Reviews App! We strive to provide an interface that allows for robust user-generated content, so we are glad you found adding comments and photos useful.

It also makes us very happy to hear about your positive experience with our customer service. One of our biggest priorities at Opinew is to ensure quick and efficient responses to all our customer inquiries.

Thank you so much for your kind words and excellent star rating! Your feedback is very much appreciated and helps us continuously improve our app and service.

Kind Regards,
The Opinew Team

October 26, 2023

App very well made and excellent support!

Shampissima
Italy
5 days using the app
Opinew replied December 4, 2023

Thank you so much for your 5-star review! We're thrilled to hear that you're finding the Opinew app well-made and our support excellent! Your positive experience truly means a lot to our team. If there are any more features or services you'd like to see, or any feedback you'd like to share, we're all ears! Thanks again for choosing Opinew, your support inspires us to make our app even greater.

Best regards,
The Opinew Team

September 28, 2023

Nisha was super helpful and very fast in her response to my questions. She resolved my issues in no time!

yuzucare
United States
3 months using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to hear about your excellent experience with Nisha from our team. At Opinew, we strive to provide swift and effective solutions, and it's great to know we hit the spot for you. Your kind words about our team member are much appreciated.

Remember, we're here to support you, so don't hesitate to reach out if you have more questions in the future. Your feedback plays a vital role in our mission to consistently serve at our best.

Thanks again for the perfect rating.

Best,
The Opinew Team

Edited May 2, 2023

Doesn't work. Only shows the # of reviews and literally nothing else. Configured correctly on Shopify. - Updated - works well.

ProjectEmber
United States
About 2 months using the app
Opinew replied May 4, 2023

Thanks for the review, glad you got it sorted, sounded like the widgets hadn't been installed yet!

Our in-house support team is always on hand to help with installation or anything else if you get stuck!

-Opinew Customer Success Team

July 3, 2023

Nick from support helped me very quickly with an issue I was having.
Thanks! He got me up and running in no time.

Sat Shopper
Australia
About 1 month using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to hear that Nick from our support team was able to assist you promptly and effectively. Your feedback reinforces the importance we place on providing top-notch service to all our customers. It's great to hear that you're now up and running without a hitch!

We appreciate the 5-star rating and the kind words, and thank you for taking the time to leave this review. Your feedback helps us maintain the quality of our assistance.

4-star review with some criticism. Kind regards,

The Opinew Team

September 23, 2023

Excellent customer service.
Vatsal helped me with excellent support and thorough understanding of the overall requirements.

Pull-Free Paws
India
21 days using the app
Opinew replied December 4, 2023

We're thrilled to hear about your positive experience with our customer service. It's great to know that Vatsal was able to assist you efficiently and thoroughly. Our aim is to make sure we understand your needs and provide you with the best possible support. Thank you so much for your 5-star rating.

Your feedback is truly meaningful to us as we continually strive to provide top-notch customer service. Don't hesitate to get in touch if you need any more help.

Best wishes,
The Opinew Team

June 26, 2023

The customer service response was quick and they were very helpful in installing the code on my store pages. As a new store owner, I was pleased they offer online customer service and support to assist with adding reviews to my store

The Hale Retail Company
United Kingdom
11 days using the app
Opinew replied December 4, 2023

Thanks so much for your 5-star review! We're really happy to hear that our customer service team was able to assist you swiftly and effectively. Providing support and guidance to our customers, especially new store owners like yourself, is incredibly important to us.

It's great to know that you're satisfied with the addition of reviews to your store. If you have any more needs or questions, don't hesitate to reach out. Your feedback and experiences help us to continuously improve our service.

Best,
Opinew Team