Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

May 31, 2023

App works great, looks really professional and so far smooth. Special thanks to Romana for helping out even though I was just lazy...

My Store
United States
20 days using the app
Opinew replied December 4, 2023

We're thrilled to hear that you're finding our app useful and professional looking. It's great to hear that everything is running smoothly so far. Our team, including Romana, is always here to help - no question is too small or too big. Thank you for your 5-star review, your feedback is crucial to us and it helps us maintain our standards.

Best Wishes,
The Opinew Team

May 30, 2023

instant support and problem solved. i was new and a support member instantly tryed to help me getting into it

WaveFresh
Germany
6 months using the app
Opinew replied May 30, 2023

Hi,

Thank you for taking the time to leave us a positive review.
Our mission is to make every user's experience as seamless as possible, especially when they're new to our platform. It's great to know that our team was able to help you get started and guide you through the process.

We're here for you whenever you need us and look forward to continuing to provide you with excellent service.

- Opinew Customer Success Team

June 13, 2023

I have just added this app to my website www.rizenunlimited.com and love it. Nick helped with the integration and it looks great on my site. There was couple of little extra steps needed with my theme, but Nick got it done. Highly recommend this to anyone considering a review app on their site.

rizenunlimited
Australia
3 days using the app
Opinew replied August 23, 2023

Hi team Rizen Unlimited, thanks for the 5-Star review!

We are so glad Nick could help you out here. Shopify themes can get complicated at times and we certainly don't expect people to be engineers to set up our app.

The basic onboarding has been designed to be easy to use but of course with some themes small amounts of tweaking are required to get everything looking
10/10.

We are always here to help 24/7 and promise to do everything we can for you so that you can focus on running your business :)

-Opinew Customer Success Team

November 6, 2023

super men

Majk shop
Netherlands
5 months using the app
Opinew replied December 4, 2023

Hello,

Just like Superman, we aim to deliver top-notch services! We're thrilled to know you gave us a super 5-star rating. Your positive feedback really makes our day. Thank you!

If you ever need any assistance or have suggestions, we're here to hear from you. Your input helps us continually improve our services.

Best wishes,
The Opinew Team

September 5, 2023

Great help and excellent customer support. I talked with Khushbu and she was amazing! Solved my problem practically instantly!

ScarySlipps
United States
About 2 months using the app
Opinew replied December 4, 2023

We're thrilled to hear that you had a great experience with our customer support, particularly with Khushbu! Your positive feedback means the world to us. It's fantastic to know that your problem was resolved quickly, as we strive for efficient problem-solving for all our customers. Your support encourages us to continue delivering excellent customer service. Thank you for taking the time to write this review.

Best regards,
The Opinew Team

February 24, 2024

its good

LuxeCurves
Australia
About 1 hour using the app
April 26, 2023

Great help from Romana, the reviews look great in my shop.
It would be nice if it could support multiple languages though.

AlmaVida
Netherlands
5 months using the app
Opinew replied December 4, 2023

Hi there,

We're glad to hear that you found Romana's help useful and you're happy with how the reviews look in your shop. We're always striving to provide the best for our users.

Your suggestion about supporting multiple languages is greatly appreciated. We understand the need for such a feature. Rest assured, we'll be discussing this internally and see how we can incorporate this into future updates.

Your feedback plays a crucial role in helping us improve. Thank you for taking the time to share your thoughts with us.

Best,
The Opinew Team

December 13, 2023

sa

FDBTL
Hong Kong SAR
3 months using the app
July 6, 2023

I would very much recommend Opinew! Excellent customer service when you need to troubleshoot.
It is very easy to use, and the staff are very helpful and quick to respond.

Kitchnology
United Kingdom
About 2 months using the app
Opinew replied December 4, 2023

Thank you for your glowing review! We're thrilled to hear that you're finding Opinew easy to use and our team responsive and helpful. Excellent customer service is always our priority, and it's wonderful to know that we're making a difference. We truly appreciate your support and recommendation. Your feedback motivates us to keep doing our best. Thanks for being part of the Opinew community!

Best Regards,
The Opinew Team

August 18, 2023

Haris gave great support and the app works and looks great! Highly reccommend this app for product reviews

Built By Nature
United States
2 months using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to hear such positive feedback about our app and the support provided by Haris! Thank you for the recommendation and for taking the time to share your experience with us. Ensuring our users get quality assistance and enjoy using our app is always our top priority.

Your kind words inspire us to work even harder to deliver the best possible experience. Please feel free to get in touch if you have any more details to share, questions or need further assistance. Your feedback and satisfaction mean the world to us!

Best Regards,
The Opinew Team