Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

December 4, 2018

Just what I was looking for - allows reviews to be imported from amazon products to my shopify site, allows review requests to be sent from my shopify orders etc... with voucher codes.

Also, very happy with how straightforward installing the app was and the high level of customer service given.

Thanks Opinew!

Gym Stuff
United Kingdom
Over 2 years using the app
Opinew replied December 12, 2023

We're thrilled to hear that you found exactly what you needed with Opinew Product Reviews App UGC! We appreciate your positive remarks on our features like importing reviews from Amazon and sending review requests associated with voucher codes. Also, knowing that you found our app easy to install and experienced great customer service makes us extremely happy.

Your feedback motivates us to continually improve and deliver an exceptional user experience. Thanks for choosing Opinew!

- The Opinew Team

November 30, 2020

This app is honestly the best thing on the Shopify app store. Just an amazing overall app, with an even better team behind it. Really great support!

StarryLights
United States
Over 2 years using the app
Opinew replied December 6, 2023

Thank you for your wonderful review! We're thrilled to hear that you're finding our Opinew Product Reviews App beneficial and that our support team has been able to assist you. Reviews like yours motivate us to work even harder and constantly improve our services. Thanks for choosing Opinew, your support truly means a lot to our team.

Best Regards,
The Opinew Team

Edited September 12, 2020

Brilliant support!

I was looking for a clean, clear and professional Review app, there are so many to choose from, but Opinew stood out as it fitted into my store dynamic look and feel.

Nevertheless, I did have an issue about injecting the code in the right place within the right Liquid file to have the review show up correctly, this was scary, to say the least as I'm not a coder. So a quick message to the support guys and before I knew it they replied with "done"....... guess what, it was done!.... it works perfectly :)

The support guys are quick off the mark and understood my problem straight away. Clearly, this had bolstered my confidence and will to transition to the next paid plan once my trial is over.

PS. I only started my trial 36 hours ago!

Highly recommended and a must-have app

imusthaveone.com
United Kingdom
Over 2 years using the app
Opinew replied December 6, 2023

Hello there,

Wow, we couldn't be happier with your fantastic review! Thanks for taking the time to share your positive experience with our app and its seamless integration to your store - that's exactly what we strive for.

We're overjoyed to hear how quickly our support guys resolved your issue with the Liquid file. Our team is always prepared and eager to help, so you can continue using Opinew confidently.

And, your plans to upgrade to a paid plan after your trial ends, have truly made our day! Thank you for trusting us throughout your trial period and for your high recommendation - it means the world to us.

Remember, we're just a quick message away. Your generous support has been very encouraging, and we eagerly await your continued success.

Cheers,
The Opinew Team

January 3, 2022

great import service reviews and great customer service, super recommended! Thanks also to the experts who follow you during the installation

Cosmika
Italy
Over 2 years using the app
Opinew replied December 5, 2023

Thank you for the fantastic review! It's great to hear that you're happy with our import service and our customer service. We're thrilled to be 'super recommended', and we’re proud that our expert team could assist you during the installation process. Your positive feedback means the world to us. Again, thank you for choosing Opinew and taking the time to share your experience. We're here for you anytime.

Best wishes,
The Opinew Team

November 3, 2021

Wonderful app - Google integration is fantastic! Great layout etc as well. Has increased sales/conversion fairly dramatically.

SPARC Welders
United States
Over 2 years using the app
Opinew replied December 5, 2023

Thank you for your wonderful review! We're thrilled to hear that our app's Google integration and layout have been effective for you and have contributed to the increase in your sales and conversion. Knowing that our app significantly benefits our users gives us motivation to continue improving. We highly appreciate your feedback and please feel free to reach out if you have any suggestions or if there's something else we can assist you with.

Best Regards,
The Opinew Team

July 1, 2021

Doing the 14 day trial and so far it's been fairly easy to work with and customer support has been fast and efficient in getting it up and running in my store :)

.geeky shroom|
United States
Over 2 years using the app
Opinew replied December 6, 2023

Hi there,

We're thrilled to hear that you're enjoying your 14-day trial and found our app easy to work with! It's great to know that our customer support team was able to assist you promptly. Your satisfaction is crucial to us, and we are glad we could help you get things up and running swiftly in your store.

Thanks a lot for taking the time out to let us know how we're doing. We greatly appreciate your feedback, as it affects our efforts to serve you and other users better.

Best regards,
The Opinew Team

July 30, 2020

Super easy to use! Customer service is lightning fast and very helpful durning the startup process. Highly recommend!

RenewedMacs.com
United States
Over 2 years using the app
Opinew replied December 6, 2023

We're thrilled to hear your positive feedback and thank you for your 5-star rating! We strive to make the Opinew Product Reviews App UGC as user-friendly as possible and we're glad to know it's been easy for you to use. We continually work towards enhancing our customer service experience, and your acknowledgement is much appreciated. Thank you for recommending us! Your feedback helps us continue to provide the best service possible.

Best Wishes,
The Opinew Team

April 28, 2020

TOP! Thank you very much for this excellent App! Will tell it a few of my seller friends :-) Got imported all of our amazon reviews

MARAPON®
Germany
Over 2 years using the app
Opinew replied December 8, 2023

Hello!

We're thrilled to hear that you're loving Opinew Product Reviews App UGC and finding it excellent. That's exactly what we strive for! Your words of appreciation mean a lot to us.

It's great to hear that you've successfully imported all your Amazon reviews. Spreading the word to your seller friends is the best compliment we could ask for. Thank you!

Remember, your feedback always drives us to continue refining and improving.

Best regards,
The Opinew Team

October 8, 2018

This App is great for moving your reviews from Amazon or Ebay.
They have great support and everything works as advertised.

The Sticker And Decal Mafia
United States
Over 2 years using the app
Opinew replied December 12, 2023

We're delighted to hear that our Opinew Product Reviews App UGC has been helpful for transferring your reviews from Amazon or eBay. Your acknowledgment of our support team's efforts and the app's functionality is thoroughly appreciated! In our mission to continually enhance user experience, your feedback plays a key role. Thank you for taking the time to leave us this fantastic review.

Best Regards,
The Opinew Team

May 27, 2020

haven't used the app long, but seems great and needed support straight away and got it. 100% customer support . thanks guys

Raise a glass
United Kingdom
Over 2 years using the app
Opinew replied December 8, 2023

Hello,

We're thrilled to hear that you're having a positive experience with our app, even in the early stages of use. It's great that our customer support team was able to assist you right away - we are here for you whenever you need.

Your satisfaction is important to us and we promise to continue providing excellent service and a valuable app. Do feel free to share any more details or feedback as you continue using our app.

Your high praise encourages us to strive for even better standards. Thanks for choosing and trusting Opinew!

Best regards,
The Opinew team