Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,725)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ability to import reviews efficiently from platforms like Amazon, boosting product credibility and sales. They appreciate the user-friendly interface that is easy to set up and operate, suitable for both beginners and experienced users. The app also aids in customer email collection and features customizable review displays. A free plan option further enhances its appeal for e-commerce merchants looking to improve their online stores.

October 4, 2021

Great support with this app! It has helped a lot in terms of streamlining things. Thanks for making it so easy to use.

Dr. Danielle
United States
Over 1 year using the app
Opinew replied October 11, 2021

Hi there,

Thank you for sharing your experience with us, and we hope that we were able to exceed your expectations.

We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job!

If you need anything in the future, please reach out and we'll be happy to help.

Customer Success Team | Opinew

May 19, 2022

I am not super tech savy and it was easy to get the basic reviews going on my website. When I did run into a problem the support team was able to fix it within a few minutes.

SOTERIA
United States
Over 1 year using the app
Opinew replied May 20, 2022

Hi there,

Thank you for your positive feedback. We’re happy to hear you like our app and appreciate your feedback regarding our support team!

If you have any issues or questions, don’t hesitate to contact us via chat or email. We’ll be happy to help :)

Have a great day,
Customer Success Team | Opinew

February 19, 2024

The app is great, it helps us add authenticity to the product. It would be better if more comments could be synced for free.

lubluelu
Hong Kong SAR
About 1 year using the app
January 24, 2023

It is very user-friendly, and also chat support is great especially for someone who is not familiar with shopify. The Opinew staff was very helpful in helping me.

IB2U Store
United Kingdom
Over 1 year using the app
Opinew replied December 5, 2023

Hello, thank you so much for your fantastic review! We're absolutely thrilled to hear that you've had a user-friendly experience with our app and that our support team was able to lend a hand. We strive to make Opinew as user-friendly as possible, especially for those who are new to Shopify, so it's fantastic to hear we're on the right track! Please don't hesitate to reach out if you have any more questions or need further assistance. We truly appreciate your feedback and your kind words have motivated us to keep improving our services. Thank you again from the Opinew team!

May 2, 2020

The app is very easy to follow. They give you step by step instructions on how to install to your site.

Adebabes
Canada
Over 1 year using the app
Opinew replied December 8, 2023

Hi there,

Thanks for sharing your positive experience. We're pleased to know that you find our Opinew Product Reviews App easy to use and follow. Our team puts a lot of effort into making sure the instructions are clear and simple, so we're glad it is having the desired effect.

Don't hesitate to get in touch if you have any more questions or insights – your feedback really helps us to improve.

Kind regards,
The Opinew Team

January 18, 2022

Really great app! Customer service is amazing!! Quick installation, fast response, and the migration tool works great.

OH Fashion
United States
Over 1 year using the app
Opinew replied December 5, 2023

We appreciate your fantastic review and 5-star rating! We're thrilled to hear that you're enjoying our app and found our customer service to be amazing. We take great pride in our fast response time and our migration tool efficiency. Your positive feedback energizes our team.

As we strive to maintain our high quality, feedback like yours boosts our spirits. Thank you for taking the time to write such an encouraging review.

Best Wishes,
The Opinew Team

Edited May 9, 2023

Great customer service.
Daniel was awesome and fixed all issues I had problems figuring out.
Huge Thanks To Opinew! Daniel Once Again Was Very Helpful and Patient with My Questions.
Thank You So Much!

Tigbul's Variety Fashion Shop
United States
Over 1 year using the app
Opinew replied December 5, 2023

Hi there,

We're absolutely thrilled to hear about your positive experience with our customer service! Daniel will be so pleased to know that his assistance made a positive impact. Your kind words truly mean a lot to us.

We're always here to help, so please don't hesitate to reach out to us if you have any more questions or concerns in the future. Your feedback is instrumental in helping us improve our service.

Best regards,
The Opinew Team

April 14, 2021

This is the first time I have experienced such good customer service.
Always helpful, always available. The application meets all our requirements!

WalkingPad
Poland
Over 1 year using the app
Opinew replied December 6, 2023

We're thrilled to hear about your fantastic experience with our customer service team, thank you! Your kind words truly inspire us to continue providing the best service possible. Knowing that our app meets your requirements is the best compliment we could ask for. We are here for any future needs or queries you might have. We truly value your feedback.

Best Regards,
The Opinew Team

June 1, 2024

Great tool to use.

I recommend

Many customization options.
Fast response from support.
Quick resolution.

The NXT X Store
United States
About 21 hours using the app
October 20, 2019

I am an amazon seller and a shopify seller. The app helped me automatically sync my amazon reviews. And their customer service is fantastic. Tomasz replied quickly and helped me solve all my problems. The app definitely deserves a five star rating.

FURIDEN Hair
China
Over 1 year using the app
Opinew replied December 8, 2023

We're thrilled to hear that you've found value in our Opinew Product Reviews App UGC, especially in creating synergy between your Amazon and Shopify platforms. It's great to see that our automatic review synchronization feature is serving you well.

It’s also heartening to hear about your positive experience with our customer service, and we're happy that Tomasz was able to rise to the occasion and quickly assist you with your issues.

We deeply appreciate your five-star rating and it's for customers like you that we continue to strive for excellence in our services. Your feedback fuels our commitment to deliver the best experience possible. Thank you for taking the time to share your experience with us and the Shopify community.

Best Regards,
The Opinew Team