Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

July 7, 2022

Opinew is a great, user friendly app that accomplishes the goal of showcasing and asking for reviews for Shopify platforms. The app is great, but what truly sets them apart is how incredible their support team is - not only have they always gotten back to my questions quickly, even at odd hours, but they are truly there to help and answer questions. There is no better review app out there for shopify!

Evergreen Dog Co.
United States
Almost 2 years using the app
Opinew replied July 12, 2022

Hi there,

Thank you for taking the time to share your experience with us and for leaving us a 5⭐️ review! We are delighted to hear our support team hit the mark for you.

Your feedback is highly appreciated and will help us to maintain our support quality and service to customers. It was a pleasure serving you.

Feel free to drop us a message via the Live Chat button if you need any further help.

Have a wonderful day!
Customer Success Team | Opinew

Edited April 12, 2022

This app's functionality is amazing and the support is incredible.
It is easy to use and provides great customer service.

ELLKA
Australia
Almost 2 years using the app
Opinew replied April 20, 2022

Thanks for your review, we won quite a few awards for our services in 2021, so It's so pleasing to see our merchants are seeing the benefits of all the hard work we are putting in to develop an even better experience in 2022! -Paul

August 30, 2020

This app is super helpful! Especially for those starting our their stores. Thank you to the big minds behind this app I really love using it and the ease of use makes everything so seamless

GenHubPH
Philippines
Almost 2 years using the app
Opinew replied December 6, 2023

Hello, thank you so much for your generous review and 5-star rating! We're thrilled to hear that you find our Opinew Product Reviews App useful and easy to use. It's fantastic to know that our app provides seamless support for those starting their stores. Your encouraging words greatly motivate us! Your feedback is critical in our continuous efforts to serve you better. Again, we appreciate your support, and if you have any further comments or questions, we're here to assist you. Best wishes from the Opinew team!

March 10, 2022

This app is incredible especially if you want images in your reviews. They have very responsive customer service. The integrations are seamless and simple.

Nasal Aid
United States
Almost 2 years using the app
Opinew replied December 5, 2023

Hi there,

We're thrilled to hear that you find our app incredible! It's great to see that the image feature in our reviews is helpful for you. Our team is always eager to provide responsive and efficient service, so we're very glad about your positive experience with us.

We're also happy that you found our integrations seamless and simple. We strive to keep our platform user-friendly.

Your kind words are highly appreciated and motivate us to work even harder for our customers. Thank you for sharing your feedback.

Best wishes,
The Opinew Team

November 28, 2021

Easy to use app for reviews and excellent customer service- very quick response, and help solving problems, highly recommended!

Total Music Nerds
Canada
Almost 2 years using the app
Opinew replied December 5, 2023

Hello,

We are thrilled to hear you had such a great experience with Opinew Product Reviews App UGC! Your kind words have truly made our day. Our team works hard to provide efficient customer service and it's fantastic to know we hit the mark for you.

Thank you for acknowledging our prompt responses as we strive to handle any issues swiftly. Your recommendation means the world to us. Please don’t hesitate to use our support for future problems or questions, we always here to assist you.

Your feedback has been crucial to our work and we greatly appreciate it.

Best wishes,
The Opinew Team

May 4, 2021

I hit the chat button and asked for set up help and within minutes they set up my widgets. and were pleasant throughout. Support from a service provider is KEY. I have not had a chance to use the app, so i will give 5 stars up front just based on the interaction. As long as the tool and service works it should remain at 5.

MrGspot.com
United States
Over 1 year using the app
Opinew replied December 6, 2023

Thank you so much for your positive review! We are over the moon to hear that our team was able to assist you promptly and pleasantly. We completely agree that support is a key aspect of a service, and we're here to ensure you have a smooth experience with our app. We truly appreciate your up-front 5-star rating. As you begin using our product, please always feel free to reach out to us with any queries or feedback - it's hugely important to us.

Best Wishes,
The Opinew Team

May 30, 2019

Really easy to use and the customer service is on point. Any questions or changes they can help. Recommended

Kyllonen
United States
Over 1 year using the app
Opinew replied December 8, 2023

Thank you for your glowing review! We're thrilled to hear that you find our app easy to use and that our customer service has met your expectations. Your recommendation means a lot to us, and we're delighted that we could provide the assistance you needed for any questions or changes. We're always here to help and look forward to continuing to support you.

Thank you again for taking the time to share your experience with the Opinew community. We appreciate your feedback as it motivates us to strive for excellence.

Best Wishes,
The Opinew Team

March 24, 2020

This app is super easy to use. Pulled in all of my eBay reviews which I think will go a long way towards building trust for people new to the Stouy brand. I had questions about importing reviews and their support team helped right away via live chat. If you have reviews on other platforms that you need to display on your shopify site, this is the perfect solution. Thanks!

STOUY
United States
Over 1 year using the app
Opinew replied December 8, 2023

Thank you for your fantastic review! We're thrilled to hear that our app is smoothly integrating your eBay reviews into your Shopify site. This indeed aims at sparking trust for new customers to the Stouy brand. We're glad to know our live chat support team was able to assist you promptly. Your positive feedback means a lot to us. If you have any more questions in the future, don't hesitate to reach out. Thanks a lot!

Best Regards,
The Opinew Team

July 22, 2021

We are overall pleased with the app and they have a good and helpful service center. Things have improved since we got the app.

SAVALINO
Thailand
Over 1 year using the app
Opinew replied July 23, 2021

Hi,
Thank you very much for your kind words! We are glad to read we were able to meet your expectations and that you see improvements in your store.

Rest assured that we will continue to improve the app and provide an excellent customer experience. It's a pleasure serving you.

Have a great rest of the day!

Customer Success Team | Opinew

Edited April 7, 2021

The app works great, easy to use and very proffesional made. I used other apps before but this one is at another level. I recommend it.

BPA-Racing Europe
Germany
Over 1 year using the app
Opinew replied December 6, 2023

We're thrilled to hear that you find our app easy to use and professional, we strive to set a high standard! It's great to know that you appreciate the work we've put in.

Your recommendation means a lot to us. We will continue to work hard to meet and, hopefully, exceed your expectations.

Thanks again for your kind words and the five-star rating. Your feedback helps us deliver a better experience for all our users.

Best regards,
The Opinew Team