Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

May 9, 2022

Just read this review about Opinew not having some settings and it couldn't be further from the truth. We've tried a few other review platforms and Opniew is not only extremely well designed and intuitive to use, their team is absolutely amongst the most responsive and helpful of any we have communicated with over the years. Would give them 10 stars if it was possible. Go check out the other review providers if you're not convinced. Or better yet, save your time and money and see what these guys can offer you.

Nevlers
United States
Over 1 year using the app
Opinew replied May 10, 2022

Hi,

Thank you so much for leaving us this amazing review! We're delighted to hear that you are satisfied with both our product and service.

Your feedback is critical to our success and we really appreciate you taking the time to share your experience. We hope you have a wonderful day :)

Customer Success Team | Opinew

January 27, 2021

Great App ! Better than Loox about my business model. Very simple to use and very reactive Support. Also have the possibilite to send the review feed to Google Shopping ! I love it !

iPadestock
France
Over 1 year using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're finding our Opinew Product Reviews App beneficial for your business model! We're particularly pleased to know that you appreciate its simplicity and our customer support's responsiveness. It's great that you're utilizing the feature to send the review feed to Google Shopping. That's what we love to hear! Your feedback means the world to us.

Thanks for sharing your experience. You made our day!

Best wishes,
The Opinew Team

September 18, 2019

Excellent app! Perfect import from amazon reviews to our website, Amazing support, they help to install it on an unpublished theme!

Redlemon Technology Mexico
Mexico
Over 1 year using the app
Opinew replied December 8, 2023

We're ecstatic to hear that you're loving our Opinew Product Reviews App, specifically the import from Amazon reviews to your website! It's our goal to provide the best support and make everything easier and smoother for you - even on an unpublished theme. Your feedback motivates us to continue improving and providing you with the best possible service.

Thanks for taking the time to share your positive experience with our app and team. Your feedback plays a vital role in helping us to improve our services and to ensure that we're meeting our customer's needs.

Best Regards,
The Opinew Team

January 14, 2022

davvero soddisfatto di questa app e dell' assistenza hanno risolto il mio problema subito e con grande professionalità

beauty & slimming
Italy
Over 1 year using the app
Opinew replied December 5, 2023

Grazie mille per la tua recensione a 5 stelle! Siamo lieti di sapere che sei davvero soddisfatto della nostra app e del servizio di assistenza. Apprezziamo i tuoi commenti positivi sulla nostra professionalità e sulla rapidità con cui abbiamo risolto il tuo problema. Il tuo feedback è essenziale per noi. Grazie per aver scelto Opinew.

-Il team di Opinew

June 16, 2022

One of the best review applications.
It is a great investment for your business.
It's easy to use, and Daniel provided excellent customer service.

JustManly.com
United States
Over 1 year using the app
Opinew replied June 20, 2022

Hi there,

Thank you for your positive feedback. We’re delighted to hear you like our app and that you were happy with our support!

If you have any issues or questions, don’t hesitate to contact us via chat or email. We’ll be happy to help :)

Have a lovely day,
Customer Success Team | Opinew

June 24, 2021

Great support, fast response, and they actually helped and fixed the problems! Excellent tool! I can also adjust CSS to change the look.

VAVA
United States
Over 1 year using the app
Opinew replied December 6, 2023

We're thrilled to hear that you've had a positive experience with our support team and you're enjoying the flexibility of the Opinew Product Reviews App UGC, such as the CSS customizations! We're always here to help and work on any issue that you might encounter. Your feedback brings a great value to our team. Thanks for taking the time to leave us a review!

Best,
The Opinew Team

October 21, 2021

I have been working with Opinew for over 1 year, tried many but Opinew is the best tool on the market

Femie
Germany
Over 1 year using the app
Opinew replied October 24, 2021

Hi,

Thank you so much for your kind words! Your feedback is greatly appreciated and it will help us improve our service for everyone.

We really appreciate you taking the time to share about your experience. We hope you have a wonderful day :)

All the best,

Customer Success Team | Opinew

August 30, 2021

A must have for your online store especially when you need to consolidate your reviews from various marketplaces!

Diligence1International
Philippines
Over 1 year using the app
Opinew replied December 6, 2023

Hi there,

Thank you so much for your glowing 5-star rating! We're thrilled to hear how valuable our Opinew Product Reviews App UGC is for your online store and its effectiveness in consolidating reviews from various marketplaces. Your insight highlights a benefit that we're incredibly proud of!

We really appreciate you taking the time to share your positive experience and your encouraging words contribute to our commitment to continuously enhance our app.

Thank you again for your kind words and support.

Best regards,
The Opinew Team

October 4, 2021

Great support with this app! It has helped a lot in terms of streamlining things. Thanks for making it so easy to use.

Dr. Danielle
United States
Over 1 year using the app
Opinew replied October 11, 2021

Hi there,

Thank you for sharing your experience with us, and we hope that we were able to exceed your expectations.

We strive to provide the best possible support and service that we could offer and it's great to hear that we're doing a good job!

If you need anything in the future, please reach out and we'll be happy to help.

Customer Success Team | Opinew

May 19, 2022

I am not super tech savy and it was easy to get the basic reviews going on my website. When I did run into a problem the support team was able to fix it within a few minutes.

SOTERIA
United States
Over 1 year using the app
Opinew replied May 20, 2022

Hi there,

Thank you for your positive feedback. We’re happy to hear you like our app and appreciate your feedback regarding our support team!

If you have any issues or questions, don’t hesitate to contact us via chat or email. We’ll be happy to help :)

Have a great day,
Customer Success Team | Opinew