Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly design and complex features, including the ability to import reviews from Amazon, saving significant time and money. The support team, especially through live chat, is efficient and helpful. The smooth integration with Shopify enhances product credibility through reviews. Merchants value the unique review product and experience, effective review management, and customizable design of reviews on the landing page. The tool for uploading photos, reviews, and importing from Aliexpress is easy to use and highly valued, enhancing online presence and influencing sales.

January 16, 2020

I love this app, easy to navigate, every process has a detailed guide on how to configure/use. The support is awesome, I was chatting with the support all through the day in-between times, they were very helpful and timely in their response.

PrimoPeaOutlet
United States
10 months using the app
Opinew replied December 8, 2023

Thank you so much for your wonderful review! We're thrilled to hear that you're finding our app easy to navigate and that our detailed guides have been helpful. Your positive feedback about our support team is particularly appreciated! We always strive to offer timely and informative help, so it's fantastic to hear that we've fulfilled this for you. Thanks again for choosing Opinew. We're grateful for your support and feedback. It's customers like you who help us continually improve and grow.

Best regards,
The Opinew Team

March 13, 2020

Looks amazing!!!
I am starting now to use this app but I am already pleased with the results. Will let you know about it.

thepokéfactory
Italy
10 months using the app
Opinew replied December 8, 2023

Hello,

We're thrilled to hear that you're pleased with the initial experience you've had using Opinew Product Reviews App! Your positive feedback boosts our spirits. We'll be eagerly waiting to hear more from you as you use the app more extensively. Your perspectives and experiences are important to us in our effort to continually enhance user satisfaction.

Best Wishes,
The Opinew Team

March 20, 2021

I've used Opinew now for about 14 months, and my store has grown to 6-figures during that time. It's so intuitive and simple, love it! The fact that you can source reviews from Amazon is great, and you can modify the design to your liking. 5 stars from me, no doubt! A few issues have popped up, but their in-app chat support is super fast and helps you immediately. Awesome!

Bella's Cream
Sweden
10 months using the app
Opinew replied December 6, 2023

We truly appreciate your kind words and 5-star rating! It's encouraging to know that Opinew has contributed to your store's significant growth over the past 14 months. The fact that you find our app intuitive and love its features, including sourcing reviews from Amazon and design customization, is awesome to hear.

We also appreciate your feedback on our in-app chat support. We strive to be prompt and helpful in resolving any issues you might have encountered. It's fantastic to know that you've found our support to be speedy and valuable!

Thanks once again for choosing Opinew and for taking the time to share your experience with us. Your feedback is crucial in our ongoing task to continually offer a great user experience.

Best,
The Opinew Team

February 4, 2022

Awesome app! It's super easy to use, has everything I need, SEO, optimized widgets, and amazing customer service! The chat is so helpful and they respond right away when we need a bit of help.

Organic Green Roots
United States
10 months using the app
Opinew replied December 5, 2023

We're thrilled to hear that you find our app awesome and easy to use! It's fantastic to know that you're taking full advantage of our optimized widgets, SEO features, and customer service. Your acknowledgment of our responsive assistance via chat encourages us to continue delivering exceptional service. Thanks a lot for your glowing review.

Please don't hesitate to let us know if you need any more help. We're here for you anytime. Your feedback is crucial in shaping our services!

Best regards,
The Opinew Team

June 23, 2022

So far it's exceeding my expectations and giving me layout ideas for the website. I am currently using the free version and it has not disappointed! The customer service team is excellent! It's amazing and the support is great.

Hawk and Home
United States
10 months using the app
Opinew replied June 30, 2022

Hi there,

Thank you for leaving us a 5⭐️ review! We're delighted to hear you are satisfied with our free version and our support team!

Have a lovely day,
Customer Success Team | Opinew

September 28, 2022

It's very easy to use, which I appreciate.
It was easy to use, the customer service was helpful, and my site speed has not been affected.

Prescia
United States
10 months using the app
Opinew replied December 5, 2023

We're thrilled to hear that you found our Opinew Product Reviews App easy to use and that our customer service was able to assist you effectively. It's especially rewarding to know that your site's speed remained unhindered. Your feedback is crucial as we strive to deliver the best possible service to our users. Thank you for taking the time to share your positive experience.

Best regards,
The Opinew Team

December 1, 2018

Great support ! I really appreciate !! Tomasz is really reactive ! even on saturday morning french time ! Many thanks !

My Smart Life Shop
France
10 months using the app
Opinew replied December 12, 2023

We're thrilled to hear you had a positive experience reaching out to our support team! It sounds like Tomasz was really able to help out, even on a Saturday morning. Your appreciation truly means the world to us and we're here to assist any time you need. Thank you for taking the time to share your experience and for the 5-star rating!

Cheers,
The Opinew Team

July 8, 2020

I was initially quite confused about how to use this app. However, after spending some time with it, I see the full potential and it will surely be very beneficial to my new Shopify shop. This is the perfect app for importing current external reviews and managing new reviews in one pace. Tomasz was very helpful on livechat with his instant replies and clear instructions, thank you! 5/5!

TheMiniNook
United Kingdom
10 months using the app
Opinew replied December 6, 2023

Hi there,

We're truly grateful for your positive review and the 5-star rating! We understand that the Opinew Product Reviews App UGC may require some time to get accustomed to, but we're glad to hear you've recognized its scope and potential. We take pride in providing a seamless experience for managing and importing reviews for your Shopify shop.

Tomasz is thrilled to hear your kind words about the live chat assistance! Such feedback motivates us to consistently provide helpful instant support to our valued users like you.

Once again, thank you for taking the time to share your experience, and congratulations on your new Shopify shop! Your feedback truly helps us improve and deliver better.

Warm regards,
The Opinew Team

July 24, 2021

They have prompt customer service and the app continues to improve everyday. I've been with them since I started my store and have yet to have a problem they couldn't fix! It's the only app I could find to import my reviews from ebay!!!

CS Racing Exhaust
United States
10 months using the app
Opinew replied December 6, 2023

Thank you for taking the time to share this glowing review! We are thrilled to hear that our customer service and constant improvements have made a positive impact on your store’s experience. It's our priority to ensure all issues get resolved promptly, and we're glad you've found our app's unique features helpful, such as the ability to import reviews from Ebay. Remember, should you need further assistance or features, we're here for you. Your feedback is extremely important to us as we strive to provide the best possible service.

Cheers,
The Opinew Team

July 1, 2021

Love this app, it allows for easy importing of reviews. Plus their customer service team are excellent and always available on live chat to help you with any issues!

La Casa Luna Boutique
United Kingdom
10 months using the app
Opinew replied December 6, 2023

Hi there!

We're ecstatic to know that you love our app! It's great to hear that the easy importing of reviews and our customer service stood out for you. We make sure our support team is readily available through live chat to assist as we understand how important it is for our users to get help right when they need it.

We appreciate your feedback; it truly motivates us to continue improving our services. Thank you for taking the time to share your thoughts.

Best wishes,
The Opinew Team