Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

January 19, 2021

App has helped to increase my sales and works smoothly, customer support always helpful in responding to questions.

Inanna's Daughter
United Kingdom
10 months using the app
Opinew replied December 6, 2023

We're thrilled to hear the Opinew app is boosting your sales and operating smoothly for you! It's great to know our customer support team has been helpful in answering your queries. We strive to provide a seamless and beneficial experience for all our users. At Opinew, your feedback is significant as it helps us keep meeting your expectations. Keep enjoying our app, and let us know if you need anything more.

Best regards,
The Opinew Team

August 27, 2021

Super easy to use the app, and the customer service is TOP, always ready to help you. Denis helped me to integrate the app perfectly. Thank you

Mondocasaofficial
United Kingdom
10 months using the app
Opinew replied December 6, 2023

Hello! We're absolutely thrilled to hear about your positive experience with our app and great customer service. Our dedicated team is always on standby, and we're glad Denis was able to assist you in integrating the app seamlessly. It's feedback like yours that keeps us motivated to deliver top-notch service. Thank you so much for the 5 stars! We're here if you need any more help.

Best regards,
The Opinew Team

February 1, 2019

Very easy to use and support is spot on . Finally we can pull some our great Amazon reviews into our site and this app also projects what sales you get from visitor's reading reviews . Probably the best value for an app on Shopify that i have found in the last 4 years with the customer service to back it .

Natural Lice Products
United States
10 months using the app
Opinew replied December 11, 2023

We're thrilled to hear about your great experience with Opinew! Knowing that our app is easy to use and our support team has been helpful to you truly delights us. It’s fantastic to know that our feature of pulling Amazon reviews into your site is beneficial and that you're appreciating the projected sales based on visitors reading reviews. We strive to provide exceptional value and top-notch customer service, so your encouraging words mean a lot. Thank you for your remarkable review!
- The Opinew Team

October 5, 2020

i start use it recently very nice very simple... support team are great !!! i will see in the future if all will be going well .

DEELANO
United States
10 months using the app
Opinew replied December 6, 2023

Hello! We're thrilled to hear that you've found Opinew Product Reviews App UGC very nice and simple to use. Our support team appreciates your kind words! As you continue using our app, we assure you we’ll do all we can to ensure your satisfaction. Your feedback is vital as it aids us in continuously improving our services. We look forward to your prosperous journey with Opinew!

Best,
The Opinew Team

April 15, 2021

The support is superb and the app itself works great. Theres not much more I could have asked for, Thanks!

Monaddecor
United States
9 months using the app
Opinew replied December 6, 2023

Hi there,

We're over the moon to hear such excellent feedback! Our team strives to provide top-notch service, and it's wonderful to know we hit the mark with you. Hearing that the Opinew Product Reviews App UGC is working well for you certainly puts a smile on our faces.

Your praise not only motivates us but helps us improve. We're grateful for your comments and 5-star rating. Thank you for your feedback!

Best wishes,
The Opinew Team

June 15, 2022

Customer service is very responsive and has been of great help with getting the migrated reviews in. Thank you!

Tonic Ways
United States
9 months using the app
Opinew replied June 16, 2022

Hi,

Thank you for leaving us a 5⭐️ review, we're delighted to hear you are happy with Opinew, and that you were able to migrate all your reviews!

We hope you'll be able to influence a lot more orders with reviews 📈

All the best,
Customer Success Team | Opinew

July 17, 2018

The app is great and the support is awesome. I would highly recommend this review app to any store owner.

Anita. thecaninecardioclubstore.com

Canine Cardio
United States
9 months using the app
Opinew replied December 12, 2023

Hello Anita,

Thank you for leaving such a wonderful review! We're thrilled to hear that you're enjoying our app and found our support team helpful. Your high recommendation means a lot to us and we promise to continue providing great service. Your feedback plays a crucial part in our strive for continuous improvement.

Best wishes,
The Opinew Team

July 9, 2021

Awesome app and by far the best review app out there. Extremely helpful support. Im surprised that they are not more popular yet.

Elbe-Welt.de
Germany
9 months using the app
Opinew replied December 6, 2023

We're thrilled to hear your fantastic feedback! It's wonderful to know that you find Opinew to be the best review app and you're pleased with our support. We strive to make our app as user-friendly and effective as possible. Your comments encourage us to continue doing our best. We're grateful for your kind words and we'll keep working hard to spread the word about our app.

Thanks again for this awesome 5-star review. Your feedback is greatly appreciated.

Best Wishes,
The Opinew Team

March 26, 2020

Very helpful staff who helped with some code. They also do not charge until your business is up and running. Great service.

Revamp Tesla ™
Canada
9 months using the app
Opinew replied December 8, 2023

Thank you so much for this lovely review! We are thrilled to hear that our team was able to assist you well and that you appreciate our service model. Your feedback is impactful and it motivates us to continuously provide top-notch service to our valuable users. Thanks once again, and here’s to a successful business journey with Opinew!

Best regards,
The Opinew Team

February 6, 2019

Best customer service ever! I've tried other apps for product reviews and when I need customer service, they would take forever (days) or no respond at all. Here I got the help I needed with minutes and the app is awesome!

Vertex Beds, LLC
United States
9 months using the app
Opinew replied December 11, 2023

Thank you so much for your fantastic review! We're thrilled to hear that our customer service met your needs promptly. Our team strives to provide the quickest and most effective support, so we're glad to know we hit the mark for you. Also, we're happy to know that you are enjoying the Opinew app. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. Your feedback fuels our commitment to provide the best service and app experience.
With appreciation,
The Opinew Team