Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,701)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and effective review importing feature from platforms like Amazon, which enhances store authenticity. They appreciate the user-friendly interface that is easy to set up and integrates seamlessly with Shopify, suitable even for those with limited technical skills. The free plan is valued for offering essential features, and the app allows for significant customization, improving store aesthetics and functionality. Merchants have noted increased sales and customer trust through proficient review management. However, there is a demand for more multilingual support.

November 25, 2020

Exactly is what I want! This app allows me to write reviews by myself, which gives more flexibility. Besides, it's free! 100% recommended!

Velany Store
China
9 months using the app
Opinew replied December 6, 2023

We're delighted to hear that you've found the Opinew Product Reviews App UGC to be exactly what you were looking for! It's great to know that our app's flexibility and cost-free features are making a positive impact on your use. Your recommendation means a lot to us. Thanks for taking the time to share your experiences. Your feedback helps us strive to improve and keep delivering an outstanding product.

Best wishes,
The Opinew Team

May 6, 2021

Awesome app! Tomasz from the support is extremly helpful and is also available on weekends! Besides, the import function really helps to get your website going. We tested 3 review apps and this is by far the best. A must have!

NAIPO.co.uk
Germany
8 months using the app
Opinew replied December 6, 2023

Hi there,

We're thrilled to hear such positive feedback about Opinew Product Reviews App UGC! It's great to know that Tomasz has been able to assist you efficiently, even on weekends. Our team strives to provide top-notch customer service at all times, so your words truly mean a lot.

We're also happy that the import function has been beneficial in enhancing your website's performance. It's wonderful to know that out of the 3 review apps you tested, ours stood out as the best. Thank you for considering it a must-have!

Your satisfaction is our top priority, and your feedback contributes greatly to our continuous growth. Thanks again for your 5-star review!

Best Wishes,
The Opinew Team

December 10, 2019

just started to use, seems fine. Better than the previous Shopify review app I used because this one offers review image function.

Syncwire
Hong Kong SAR
8 months using the app
Opinew replied December 8, 2023

Hello! We're glad to hear you're finding our app useful, especially the review image function. We always aim to provide features that make things more convenient for you, and it's fantastic to see that you're enjoying this. If you have any queries or need support in getting the most out of Opinew, don't hesitate to reach out. We truly appreciate your positive feedback!

Best Wishes,
The Opinew Team

Edited September 20, 2021

We added this app to secure more product reviews with the goal of increasing customer conversion on our site. The onboarding team were extremely helpful. They patiently led us through the process. We couldn't ask for better customer support. Looking forward to seeing an uptick in conversion in the weeks to come.

Power WearHouse
Canada
8 months using the app
Opinew replied December 5, 2023

Thank you for your fantastic review! We're greatly encouraged by your kind words about our onboarding team. We strive to provide the best customer support, and it's wonderful to hear that our effort had a positive impact. We are just as eager as you are to see an increase in conversion rates on your site. Remember, we're here for you and ready to lend a hand with any future requirements. Your feedback truly holds significance for us in providing exceptional service.

Best Wishes,
The Opinew Team

March 17, 2020

Great app! Amazing support! The customer support helped me set up the features that I needed for my store.

OHP Store
Estonia
8 months using the app
Opinew replied December 8, 2023

Hello, thank you so much for the 5-star rating! We're thrilled to hear you're enjoying Opinew Product Reviews App UGC and found our customer support helpful. Our goal is to ensure that the features of our app meet the needs of your store. It’s wonderful to hear we've been able to help! Thanks again for choosing us, and don't hesitate to reach out if there's anything else we can do for you. We truly appreciate your feedback.

Best Wishes,
The Opinew Team

July 2, 2021

Great app for pulling reviews which is does quickly. Integrates smoothly with Shopify and really nice features including a review carousel option for the home page which can be edited. What I really also like about this app is the support they provide, which is very fast to respond and friendly - what's not to like.

Lovetree Products
United Kingdom
8 months using the app
Opinew replied December 6, 2023

We are thrilled to know that you're enjoying the Opinew Product Reviews App UGC! We're particularly pleased to hear how valuable you found our quick review loading, smooth Shopify integration, and extra features like the editable review carousel for your home page. And of course, it's heartening to hear that our support team has been able to assist you in a prompt and friendly manner.

Your kind words mean a lot. It's feedback like yours that motivates us to continue enhancing our services and features. Thank you so much for taking the time to share your thoughts!

Best wishes,
The Opinew Team

March 18, 2021

Great app very useful easy to use and looks clean on my boutique page! and they are responsive! Thank you!

SummerBBoutique
United States
8 months using the app
Opinew replied December 6, 2023

We're delighted to hear that you're finding the Opinew Product Reviews App useful and easy to use, and that it's fitting well with your boutique page. It's great to know that you're pleased with the responsiveness of our team, as we work hard to provide excellent support for our clients. Thanks for leaving us such a wonderful review!

Your positive feedback not only makes us happy but also reinforces the value we place on creating a beneficial, user-friendly app. Please don't hesitate to reach out if there's anything else we can do for you.

From the Opinew team.

Edited January 20, 2021

Great app. It looks good and does everything I need as far as reviews are concerned. Some of the best customer service as well. Very fast. Update: The team is awesome! They helped me add him schema markup review, which I would've hired someone to do because I have no idea what to do for that. I'm glad I asked because they are quick to respond and know their stuff.

RelaxBackPro
United States
8 months using the app
Opinew replied December 8, 2023

Hello,

We're thrilled to hear that you're finding our Opinew Product Reviews App useful, and that it suits your needs when it comes to handling reviews. Your high praise for our customer service is just as satisfying! Our team is always quick to assist and we take pride in our expertise.

Your update about successfully adding the schema markup review made us smile – that's just the kind of proactive, hands-on support we strive for! It's wonderful to have saved you from needing to hire someone else for the task.

Remember, no question or request is too big or too small for our team – we're always here to help where we can. Your feedback reinforces the good work we are doing and encourages us onwards.

Many thanks from the Opinew team!

September 21, 2020

Installed this app - was looking for a solution to import reviews from my amazon product.
CUSTOMER SERVICE IS 100%!!!
Thank you Daniel.

uvfreshr
United States
8 months using the app
Opinew replied December 6, 2023

Hi,

We're thrilled to know that Opinew Product Reviews App UGC was the solution you were looking for and that our app has met your needs in importing reviews from Amazon.

Your words about our customer service have truly made our day! Daniel will be pleased to learn about your shout-out. We're always here to provide the best support and service we can.

Thanks for the glowing rating and wonderful feedback. We highly appreciate it.

Best,
The Opinew Team

August 24, 2022

I always get brilliant, quick support.
Excellent customer service, lightning fast response times.
I love the reviews and hope it will lead to more sales and reviews.
I'm excited!! :)

J-M SUPPLIES
United States
8 months using the app
Opinew replied December 5, 2023

Thank you so much for your positive review! We're thrilled to hear that our customer service and response times have been beneficial to you. We also share your enthusiasm for the positive impact reviews can have on sales. Your feedback and satisfaction are of the utmost importance to us. Please feel free to reach out anytime you need support. Thanks again for choosing Opinew, and here’s to the many more sales and reviews you hope for - we're excited too!

- The Opinew Team