Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

June 4, 2021

Great app. Wonderful and quick responses from support team. Very visually pleasing reviews and well organized!

ExpertPower Direct
United States
7 months using the app
Opinew replied December 6, 2023

Thanks so much for your positive feedback! We're thrilled to know you're enjoying the features of the Opinew Product Reviews app and are finding our support team responsive and helpful. It's great to know that the visual layout and organization of the reviews resonate with you! Your input is greatly appreciated as it helps us continue to improve and provide the best service to our users. Stay tuned for even more updates to come.

Best Regards,
The Opinew Team

March 5, 2020

So far has been the best review app that I have seen, so much extra features that I love! Thanks for creating this app, would recommend to everyone :)

TradeBarked
Estonia
7 months using the app
Opinew replied December 8, 2023

Hello, and thank you for your wonderful 5-star review! We're thrilled to hear that Opinew is the best review app you've tried and that you're enjoying the extra features. Your recommendation really means a lot to us!

If you ever have any suggestions or need any help with the app, don't hesitate to reach out. Your input helps us keep improving and providing the best service we can. Thanks again for being part of our Opinew community!

Best regards,
The Opinew Team

June 9, 2021

Daniel was very kind and did a fantastic job. He helped me to improve my website adding review widget on homepage

Antica Salumeria Marchigiana
Italy
7 months using the app
Opinew replied December 6, 2023

We're thrilled to hear that you had a great experience with Daniel and that our review widget has managed to bring improvement to your website. An experience like yours is what we strive for every day. We'll make sure to pass on your compliments to Daniel, he'll be pleased to know he made a significant impact. Your feedback is highly appreciated. Thank you for taking the time to share your experience with us and the Shopify community.

Best Regards,
The Opinew Team

March 19, 2020

Extremely easy to use. Very intuitive. Great UX. No snags, Once imported, reviews look great. Even the imported reviews from Aliexpress look great.

Starlight Products
United States
7 months using the app
Opinew replied December 8, 2023

Thank you for your stellar rating and feedback! We're thrilled to hear that you find Opinew easy to use, intuitive, and aesthetically pleasing, with it even making imported reviews look great. Your appreciation for our UX design and straightforward functionality truly encourages us to keep improving. Your feedback is integral to our pursuit of providing the best service and we're grateful for it. If there's ever anything else we can do to enhance your experience with Opinew, please feel free to let us know.

Best regards,
The Opinew Team

April 10, 2019

I was very cautious when making the switch from "Product Reviews" to "Opinew", we import our reviews from our medium sized Amazon business.

When we first installed Opinew we had a minor theme error but as soon as I reached out to the live chat support they had a developer come into our store & fix the problem in 5 minutes!

Yep, that's right. 5 MINUTES.

I've never had such amazing customer support.

If I could give 6-star rating I would, bravo to the team behind Opinew, you guys are going to do very very well!

Rhino USA, Inc.
United States
7 months using the app
Opinew replied December 11, 2023

Thank you so much for your heartfelt feedback and the fantastic 5-star review! We're thrilled to know our team was able to assist you swiftly and resolve your minor theme issue in record time. And we're glad you found the switch to Opinew beneficial for your Amazon business.

Your words of encouragement mean the world to us, and stories like yours fuel our commitment to ensure top-notch service to all who use Opinew. Thank you for acknowledging our efforts, this truly means a lot.

We understand fast and efficient service is highly valued, and we are dedicated to continue this going forward. If you need any further assistance, don't hesitate to reach out to our support team again. Your feedback helps us to continue improving our app and customer service so please keep the comments coming.

Thanks again, from all of us at Opinew.

May 27, 2020

This application is too powerful, it can help me import Amazon comments directly to the shopify page, the imported comments include text and pictures. The service is great, the service staff installed all the codes for me!

Suprent
China
7 months using the app
Opinew replied December 8, 2023

Hello,

We're thrilled to hear that you find Opinew Product Reviews App powerful and helpful, especially its feature that allows you to import Amazon comments directly to Shopify! We're equally glad that you enjoyed our service and that our team could assist with the installation of all the codes.

Thank you for taking the time to provide this wonderful feedback. It significantly contributes to our ongoing mission to enhance our user experience continually.

Cheers,
The Opinew Team

August 25, 2021

Easy to use and great source for product validation for customers. Importing reviews from AMZ here from around the world. Also great that it includes picture reviews as well. Plus super helpful to update when I changed themes!

Huxley USA
United States
7 months using the app
Opinew replied December 6, 2023

Thank you so much for the 5-star review! We're thrilled to hear that you find Opinew easy to use and a great tool for product validation. It's wonderful to know that you especially value the features like importing reviews from Amazon and including picture reviews. Also, we are glad that our app could make the theme changing process a little easier for you.

Your supportive feedback motivates us to continuously enhance our app and deliver a seamless user experience. Don't hesitate to reach out if you need any assistance in the future.

Best regards,
The Opinew Team

April 8, 2020

I just started using this app. I'm glad to say it has plenty of features and they make it easy to use with customizable templates. If you have any questions, they are standing by ready to assist. They also provide a trial period allowing you to experiment and fully use the app before you buy. You can't beat that!

BuyRight Depot
United States
7 months using the app
Opinew replied December 8, 2023

Thanks for taking the time to leave us such an excellent review! We're over the moon to hear that you're finding our Opinew Product Reviews App UGC packed with features and easy to use, and you've found our customer service ready and waiting to assist with any questions you might have. We strongly believe in giving our customers the chance to fully understand and appreciate the app during the trial period, so it's great to see you appreciate that as well. Thanks again, your feedback really does make a difference to us.

Best,
The Opinew Team

August 13, 2021

Excellent support during setup and installation. So far so good. Still have some features to setup which will happen over the next few days.

Oakcrafts
United Kingdom
7 months using the app
Opinew replied December 6, 2023

Hello, thank you so much for your 5-star review. We're absolutely ecstatic to hear about your positive experience with our support team during the setup and installation process.

It's encouraging to know that so far everything is going as expected! We're eager to continue supporting you as you explore and set up the remaining features in the upcoming days. Please don't hesitate to reach out should you need any help or have any questions. Your feedback is greatly appreciated as it helps us continue enhancing our services.

Best regards,
The Opinew Team

September 10, 2021

This app is amazon, Support always responded on time whenever i needed. I highly recommend Opinew app. Great app great customer support

Leertz
Canada
7 months using the app
Opinew replied December 5, 2023

We're absolutely thrilled to hear that you're having a great experience with the Opinew Product Reviews App, UGC! We always aim to provide efficient support for our users, so we're glad we could be there when you needed us. Your recommendation means a lot to us. Thanks a bunch for the five-star rating and your kind words! Remember, we’re here for you anytime.

- The Opinew Team