Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

Edited September 9, 2018

Easy to install and set-up with amazing customer service assistance to install the stars plug-in - Tomasz was super efficient and an awesome help. Great experience.

Pure Collagen
United Kingdom
7 months using the app
Opinew replied December 12, 2023

Hello,

We're thrilled to hear about your excellent experience with our Opinew Product Reviews App UGC! Tomasz and the rest of our team are indeed dedicated in ensuring an efficient and awesome support for our users.

Your commendation about easy installation and set-up is heartening, and we really appreciate your 5-star rating!

Keep in mind, we're just a message away if you need any more assistance or have any suggestions. Your feedback is a huge motivation for us to continue offering the best possible service.

Best Regards,
The Opinew Team

March 4, 2022

Amazing app, After few days of installation I have feel the changes on my sales.. Especially the team supported Right from installation, bulk uploads and other stuff. They never hesitate for support. I really appreciate Miss Romana Canigova for her outstanding support. She is amazing and ready to help always.

Bigflex Lifescience
India
7 months using the app
Opinew replied December 5, 2023

We're thrilled to know that you've noticed a positive impact on your sales since installing our app. Our entire team, especially Miss Romana Canigova, works diligently to ensure you receive the best support while navigating our features. Hearing that our efforts made a difference for you really brings smiles to our faces! We're grateful for your feedback, and rest assured, we'll continue striving to deliver excellent support. Have a fantastic day and thank you again for your kind words!
- The Opinew Team

July 18, 2020

This app has the functionality I was looking for. I integrates easily into Shopify and it can import reviews from Amazon, ebay, and AliExpress, for about the same cost as some of its competitors... and they do can only import from a site or two. It does everything the other apps do, and more.

The 510 Shop
United States
7 months using the app
Opinew replied December 6, 2023

Hi there!

We're so glad to hear that you're finding Opinew Product Reviews App UGC a useful addition to your Shopify store. Our goal is to provide an efficient tool to import reviews from various platforms, and we're thrilled to know it's meeting your needs. Your review puts a smile on our faces!

You’ve precisely summarized what we strive to achieve - offering more functionality at a competitive cost. It's fantastic to know that you've seen the value in what we do.

Your positive feedback means a lot to our team. We genuinely appreciate you choosing our app and taking the time to share your experience.

Please don’t hesitate to reach out if you need any other features or support.

Thank you!

Best Regards,
The Opinew Team

September 18, 2019

This is a great app, I like being able to link my product reviews from Amazon to my shopify store. The review section looks professional as well. Also, the automatic e-mail templates are a helpful feature too!

STEPPS Gear
Canada
7 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're finding Opinew Product Reviews App UGC useful! It's fantastic to know that linking your Amazon product reviews to your Shopify store is working well for you and that you appreciate the professionalism of the review section. We're also glad that you find the automatic email templates helpful. Thank you for your positive feedback and the 5-star rating. It significantly helps us continue to deliver an exceptional service. We're here to support your business' growth.

Best wishes,
The Opinew Team

January 26, 2023

amazing app for reviews, will highly recommend to anyone who is working with shopify dropship and brand develpment

Solar Pool Ionizers
United States
7 months using the app
Opinew replied December 5, 2023

We're thrilled to hear that you find our app amazing and are recommending it to others! It's wonderful to know that our app is making a difference for your Shopify dropshipping and brand development tasks. Your positive review truly motivates us to keep delivering superior experiences for our users. We're eager to keep providing you with great service. Your feedback is greatly appreciated.

- The Opinew Team

Edited November 14, 2018

The app is great to start off with. While it allows import of reviews, sending customer feedback requests, and customization display of reviews, it does have some glitches. And I think their 'Settings UI' (not the widget itself) could use some improvements. So, naturally I have forward that feedback to Opinew. I must say that in addition to a great product, the customer service is just amazing. Tomasz has been reading all my emails/messages and has been responding within an hour. Also, he has fixed EVERY SINGLE ISSUE I brought up to him. While their UI could use some work, I believe they deserve a 5 star for great service. They are working on making such improvement and more design/themes for review cards end of this year. I'm looking forward to it!

Mind Your Language Games
United States
7 months using the app
Opinew replied December 12, 2023

Thank you for taking the time to share your detailed feedback. We are thrilled to hear that you appreciate the core functionalities of our app and our customer service, especially your experience with Tomasz - we'll forward your praises to him!

We completely understand your concerns about the 'Settings UI'. Our team takes user feedback seriously and we're actively working on enhancing that aspect. You'll be pleased to know that improvements and additional design themes for review cards are a part of our roadmap for this year.

Your suggestions and experience play a critical role in our continuous effort to improve our products. We are looking forward to delivering the enhancements you're excited about and we're confident they will make your experience even better.

Thank you once again for your 5-star review. It fuels our motivation to keep delivering great service.

Best Regards,
The Opinew Team

May 11, 2021

Quick response and support. Straight to the point. Has its best interest in the customer. Their team is working on upgrading the app.

RasmussOn
Finland
7 months using the app
Opinew replied December 6, 2023

Hi there!

We appreciate your kind words. It's heartening to know that you value our dedication to putting our customers first and our prompt responses to your queries. We are indeed relentlessly working on enhancing the capabilities of our app to provide you an even better experience.

Your feedback helps us maintain the highest standards of service and ensures that our clients' needs are met efficiently. Once again, thank you for taking the time to share your experience.

Best wishes,
The Opinew Team

February 1, 2021

Excellent customer service. They helped me very diligently with the situation I had with my online store.

Löfte Natural Care
United States
7 months using the app
Opinew replied December 6, 2023

We're thrilled to hear that you found our customer service excellent! Our team always strives to assist our customers best in navigating issues with their online stores. If you encounter any more bumps along the way, don't hesitate to reach out to us again. Your feedback keeps us motivated to deliver top-notch service.

Thanks again for the 5-star review!

Best,
The Opinew Team

September 2, 2022

Excellent support and thorough understanding of the overall requirements.
We recently switched from a competitor review site to Opinew.

BuyInSecret.co.uk
United Kingdom
7 months using the app
Opinew replied December 5, 2023

Thank you so much for your fantastic review! We're incredibly glad to hear that you've had such a positive experience with our support team and that we've been able to meet your overall requirements. The switch from a competitor review site to Opinew is a big decision and we're thrilled that it's been the right choice for you. Your feedback validates the hard work we put into our services. Thanks again, your perspective means a lot to us.

Best,
The Opinew Team

April 25, 2020

Great app! Really helped with making my website look and feel professional. Definitely would recommend

TagTheWorld
United Kingdom
7 months using the app
Opinew replied December 8, 2023

Hello! We're thrilled to hear that you found our Opinew Product Reviews App UGC helpful and effective in enhancing the look and feel of your website. Recommendations like yours truly light up our day. We're glad we could contribute to your professionalism. If there's anything we can do to make your experience even better, do let us know. Thanks for your time and this fantastic 5-star review! It means the world to us.

Cheers,
Opinew Team