Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

March 30, 2022

For some wild reason our reviews literally went missing off our website. Within a few minutes Romana got them added back in under the products. Then I talked to Daniel and he got all the reviews back onto our review page of our website so fast! great customer service thank you so much

Origin Clothing NZ
New Zealand
7 months using the app
Opinew replied December 5, 2023

We're thrilled to hear that our support team could swiftly assist in getting your reviews restored on your website! It's wonderful to know that Romana and Daniel did an excellent job in helping you out. We always aim to provide prompt and quality service to ensure our clients get the best experience. Your positive feedback really means a lot to the whole team and gives us more motivation to keep improving our services. If you require any more assistance or have any further queries, please don't hesitate to contact us. Your input is very much appreciated. Thanks for choosing Opinew.

Best wishes,
The Opinew Team

May 30, 2019

This is the best reviews app I have found! Super easy to import to Oberlo. They also have AMAZING AND SUPER RESPONSIVE support team to help out!

Everett and Jack
United States
7 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you find Opinew to be the best reviews app and that our importing feature is making things easier for you. It's also wonderful to learn that our support team has been able to assist you efficiently. We aim to provide the best service that we can. Your high praise makes a big difference to us. Thank you for taking the time to leave us such a positive review.

Best regards,
The Opinew Team

April 7, 2021

Since I switch to Opinew I haven't regret it once, it's worth the money, the customer service is spot on, always available when I have unanswered questions & the turnaround time is very quick. I love it here

TameTheStorm LLC
United States
6 months using the app
Opinew replied December 6, 2023

Thank you for your glowing review! We're thrilled to hear that you're satisfied with your switch to Opinew, appreciating our quick customer service and finding value for your money. We love having you with us too!

Your positive words about our support team and services really mean a lot to us. It's great to know that we're meeting your expectations and assisting you promptly whenever you need help.

Thank you once again for sharing your experience. Your feedback plays a vital role in our ongoing mission to provide top-notch service.

Best wishes,
The Opinew Team

March 2, 2022

Very satisfied with the app. Easy to use and good features. Great customer service, always ready to help.

BareOrganics®
United States
6 months using the app
Opinew replied December 5, 2023

Thank you for the stellar review! We're glad to hear that you're satisfied with Opinew's features and find it easy to use. Your positive words about our customer service mean a lot – it's our priority to be there whenever our users need us. Your feedback contributes a lot to our team's motivation and dedication. Thank you once again!

Best wishes,
The Opinew Team

October 26, 2022

WOW, Not only were they quick to respond they were not in a hurry to just set you on your way scratching your head like every other app. They have gone above and beyond. Customer service was quick and efficient.
It took me a few weeks to realize that I needed to publish the reviews manually and then the widget wasn't installed. I am really truly amazed with their customer support and really feel like they care.

ajresale
United States
6 months using the app
Opinew replied December 5, 2023

We're overjoyed to hear your positive feedback, especially about our customer service. We strive for our team to always be quick and efficient, so it's great to know our dedication is hitting the mark. Sorry about some confusion with manual review publishing and widget installation - we're here to help clarify any future uncertainties.

Thank you for taking the time to leave us a rating. Your input drives us to keep improving our support and our app.

Best,
The Opinew Team

May 12, 2020

Using the Setup wizard to do the basic configurations was very easy, although I will still come go back to the App to do some more configurations. Until I use the App in real time situation and or import reviews from Aliexpress / Oberlo to see the App in action, I would reserve making any technical comments. Meanwhile I thank the Opinew team for offering me an UNLIMITED FREE TRIAL. I would recommend this to all newbies like me to start with.

Hunt Essential
United Kingdom
6 months using the app
Opinew replied December 8, 2023

Hello, we're thrilled to hear that you found the setup wizard easy to use and are grateful for your kind recommendation. It's good to know that our unlimited free trial is of benefit to you and other beginners.

We understand that you plan on coming back for further configurations and are geared to test the app in real situations. We would love to hear your technical feedback once you've explored the app more, especially related to importing reviews from Aliexpress / Oberlo.

Your insights and experiences matter to us and can help inform our continuous improvement. Thanks again for your positive review!

Best regards,
The Opinew Team

September 12, 2022

Love this app. it definitely is a selling tool! Daniel Was fast and efficeint when I needed help getting my reviews to show on website!

BHawse
United States
6 months using the app
Opinew replied December 5, 2023

We're thrilled to hear that you're finding the Opinew app to be a great selling tool! We always aim to deliver efficient and timely support - it's great to know Daniel was able to assist you quickly. Your kind words mean a lot to us. Remember, we're here if you need any more help with your reviews on your website. Thanks for taking the time to leave us this fantastic review.

Best Regards,
The Opinew Team

February 3, 2021

I really love how it integrated into my website and fits the aesthetic of my theme. Im still learning the kinks but its pretty easy and they have videos. overall I like it so far, recommend for first time options to add reviews

Telgani Durags
United States
6 months using the app
Opinew replied December 6, 2023

Hi there! We're thrilled to hear that you're loving how our Opinew Product Reviews App UGC integrates into your website's theme. We strive to keep the app user-friendly and we're glad to know you're finding it easy to use. Our tutorial videos are there to support you as you navigate through the features.

Thank you for recommending us to first-time users - we greatly value your feedback. Don't hesitate to reach out if you need any further guidance as you continue exploring our app.

Best wishes,
The Opinew team

March 16, 2021

I am very pleased with the application, my store looks quite professional!
Very Good App. You will be very pleased.

BUY FOR DOG
Bulgaria
6 months using the app
Opinew replied December 6, 2023

We're delighted to hear that you're happy with Opinew Product Reviews App! It's fantastic to know that our app contributes to the professional appearance of your store. Thank you so much for the recommendation and the 5-star rating! We're always here to ensure your experience is the best it can be.

Best regards,
The Opinew Team

April 5, 2020

Awesome Support. App was a bit bugged on my new theme but support fixed it on a sunday evening! Thank you

Doggos-United
Netherlands
6 months using the app
Opinew replied December 8, 2023

Hi there,

We're really glad to hear that our support team could assist with resolving the issue you were experiencing, even on a Sunday! Here at Opinew, we are committed to ensuring our app works seamlessly with your theme and we appreciate your patience as we sorted everything out. Thank you for your positive feedback and for giving us a perfect star rating! Remember, we're just a message away if you need any further assistance.

Best wishes,
The Opinew Team